Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of use, noting its simple setup and seamless Shopify integration. Key features include the ability to import reviews from Amazon, customizable review forms, and Q&A functionalities that enhance the shopping experience. Merchants also value the customization options that align with their store’s aesthetics, its reliable performance, and its contribution to SEO enhancement and improved conversion rates through strategic review displays.

October 24, 2018

It's a great looking app for FREE, and while you're able to customise to your heart's content, the support is excellent.

Miles From
Australia
About 6 hours using the app
August 27, 2020

it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!
it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!

Intimate Material
United States
7 days using the app
WebContrive replied August 27, 2020

Hey, we are really sorry for the problem you faced but as we see there is not live chat or ticket initiated by you.

Please let us know what issue you are facing we will try our best to solve it asap. To contact support you can email us on support@thimatic.com or you can initiate a live chat from the app admin we will help you to solve problem on top priority.

Looking forward to hearing back from you.

Thank you

March 31, 2021

This app helped us seamlessly take our reviews from Amazon and import them into our Shopify store. Great support, super responsive and helpful. Highly recommend this app.

lhidscreative
United States
About 6 hours using the app
September 11, 2023

The aplication is very amazing and easy to use. I would like to praise a guy who helped me . Thank you very much.

SvePodKlikom
Serbia
About 5 hours using the app
WebContrive replied September 15, 2023

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us. :)

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

September 10, 2020

The customer service is incredible. They were able to help me as I was deciding if I wanted to add all my reviews to a sidebar menu, or to the homepage, and they explained very well every step of the way. I just got the app today, and so far so good (because of customer support)

Burgundy Collection TB
United States
About 5 hours using the app
December 10, 2018

I am completely missing what is so great about this app and I'm skeptical of all the 5 star reviews. The good- customer service is very quick to respond. The bad- no social media sharing, review emails are not automatically sent. So, I have to remember after so many days to manually send a customer a review email. I'm working on growing my store to 100-200 orders a month, no way am I going to remember to send review emails and then reminders after that. It may be a simple app but it's just that simple. It should work if you don't have many products or orders each month and so manually sending review emails may be possible. With all the other tasks that come with managing a store, I'm not about to add anything that cannot be automated. Very sad as I had high hopes for this app. i do have it installed for now until I figure out which review app I'll use next. Oh and you can only send 50 emails per month anyway. Good luck!

Forever Favors & Gifts
United States
7 days using the app
WebContrive replied March 1, 2019

Hi Sorry for the problem you faced. We are going to launch a new plan for it and in which we implemented an automatic review request email sent to the customer once their order fulfilled. And you can send it unlimited email there is no limitation in the new plan and also you can customize that email template too. Hope you will enjoy it. Thank you

November 5, 2020

highly recommend. :) Amazing app & Excellent customer service!!! They helped me quickly and efficiently. The support is unparalleled and the ability to import reviews is just genius.

YIANNA
United States
About 5 hours using the app
July 6, 2021

Easy to import reviews, great customer support and a very intuitive dashboard. It would be nice to import and directly translate reviews though.
Very reccommended!

Reishunger UK
Germany
About 5 hours using the app
June 29, 2023

Evaluating the app for a few days and so far so good. Needed support for some small code editing and I received instant support via email. Positively surprised.

SelectedbyPROs.com
Netherlands
About 5 hours using the app
WebContrive replied June 29, 2023

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us and helps us to improve the features of the app.

For any queries feel free to contact us at support@webcontrive.com and in-app live chat. We are always happy to help you.

January 11, 2023

This is a pretty good app. It allowed me to import amazon reviews to my shopify site. I had some confusion on code but customer service was helpful and set me up well.

Flood Buzz
United States
About 5 hours using the app
WebContrive replied January 16, 2023

Thank you!! We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.