Rivyo Product Reviews , 2,107 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust features, reliability, and cost-effectiveness. It boosts businesses by offering social proof and enhancing conversion rates. Key features include importing reviews from Amazon, showcasing reviews on product pages, and customizing review forms. The app also supports SEO rich snippets and allows merchants to moderate and respond to reviews. Merchants find the interface user-friendly and appreciate its seamless Shopify integration and customization options. The customer support team is commended for their swift and efficient service. The app is also praised for managing large volumes of reviews and resolving issues promptly.

November 3, 2020

Warning! They are misleading in their description. I bought Rivyo Product Review so I could use their " fully customizable email template " as they marketed it. Spend hours on it. Turns out you can't even insert a simple JPEG image to FULLY CUSTOMIZABLE email template. Very disingenuous.

Mond Lampen
Serbia
About 1 hour using the app
October 21, 2018

To the developers of this app
Try exporting the reviews then importing them.
Also
How can I adjust the width of the review app?

gummyjelly
South Korea
About 1 hour using the app
WebContrive replied March 1, 2019

Hi Really sorry about the problem you faced. Can you please create a support ticket, our support team will definitely help you solve the problem and make sure that app will work perfectly in your store. Thank you

April 20, 2021

I give 1 star because there's no 0 star available!! This is a complete waste of my time and money! You get charged right away with no refund policy and the free trial doesn't allow you to add reviews to test the app and how the layout looks like on your store!!! I want my money back please!

Bluestewart®
Morocco
About 1 hour using the app
January 26, 2019

this app is not free as mention. Oh, they make a trick, say it is free but write in documentation it is charged automatically by shopify. this means they stool our money from our credit card, and may be shopify knew this trick.they wrote exactly in documentation "Simply head over to your Shopify admin and in the Apps section find the app and remove it from there. After you've done that the app is uninstalled and you will no longer be billed for it. Just a heads up Shopify does partial billing so you may still see a charge for the app on your next bill for the amount used this month."

AFKARISTORE
Kuwait
About 1 hour using the app
WebContrive replied March 1, 2019

Hi Sorry for the problem you faced. That was typing mistake which you saw. We changed that asap we get your review. Our app is completely free for now and we are launching a paid plan in the future but all current things stay free forever so do not worry about it. Thank you

May 6, 2020

The App doesn't work. Bad experience !!!!!!!!!!!!!!!! I'm really disappointed !!!!!! !!!!!!!!!!!!!!!!

Iunicus
China
31 minutes using the app
WebContrive replied May 6, 2020

You haven't set the app code to your theme that's why you didn't get the review section on the product page.
If you reinstall the app then we will set the app code in your theme so you will not get that issue again.

Thank you.

November 11, 2021

Fake advertisement. It says import 100 reviews from amazon/aliexpress but when I tried it says upgrade a plan to import reviews from amazon.

Biz Mart
Canada
25 minutes using the app
Edited June 3, 2020

The customer service politely answered all question and helped me setup in my store, which is really helpful.

Simply Sova
United States
Less than a minute using the app
June 3, 2020

Great app really like the emphasis on photo reviews enhancing the social proof of customers & genuine testimonials. Love it!

Goood Finds
United States
Less than a minute using the app
June 3, 2020

This app enabled me to bring the real value of my products to potential customers. They were able to see the feelings of previous customers about my products.

I would say that this app is must. I definitely recommend!

Cash Flow Veteran Store
United States
Less than a minute using the app
August 19, 2018

Rubbish. You upload a photo for the review and it doesn't show. Waste of time, uninstalled

Premiumpaws
United Kingdom
8 minutes using the app
WebContrive replied March 1, 2019

Hi Really sorry about the problem you faced. We updated our app and now you will not face this problem. If you have any question or problem please create support ticket we will make sure you will get a solution at first priority. Thank you