Seal Subscriptions App

Seal Subscriptions App

Reviews (2,098)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and smooth integration with Shopify, ideal for implementing subscription services. They praise its customizable subscription options and efficient customer management. The support team is noted for their quick issue resolution and swift customizations, positively impacting subscription handling and sales conversions. Merchants value its customization capabilities, flexibility, and excellent support.

September 8, 2021

This app has got us up and running with subscriptions in no time. While it's still new (and being regularly updated) it has virtually all of the features we've needed straight out of the box. We've recently adopted the "Product Swap" feature to make a "surprise" box for our customers and when setting this up, Henry from Support, has been quick to respond and analyse any issues we may have created in building this out. Highly recommend...

Cocktail Collective
New Zealand
About 1 year using the app
November 27, 2022

The only reason I didn't give Seal a 1-star review is because they might be the only subscriptions app that doesn't take a percentage or sales nor do they charge more just because we're on a higher-tier Shopify plan. However, this app lacks greatly with analytics. Have to do a lot of digging for super basic, mostly not unusable analytics. There are bugs with their PageFly integration whereas the discount values aren't matching up. Issues with Shipstation integration for prepaid plan: doesn't create subsequent orders and reference them to subsequent Shopify orders. This app hasn't evolved much since we started using it earlier this year. Hardly any customer support, certainly no live support. You really get what you pay for with this app. We're looking into using a competitor now. Needs a lot of UX improvements for us to stick around.

Wildlife Tree
United States
About 1 year using the app
Seal Subscriptions replied November 28, 2022

Hi, We have sent you an email yesterday to help you solve these issues and help you out :) We are still waiting for your reply :)
Can you please check your inbox for an email coming from support@sealsubscriptions.com and send us back an email so we can help you out?
Thanks :)

November 16, 2023

We had a slight glitch when we started off, but Peter in support sorted out the issue for us in just a few hours and we were up and running. Great app!

Elite Canine US
United States
13 days using the app
Edited May 31, 2022

We have used the app very successfully to manage and build our subscriptions over the last year and half. Integration is superb, it is easy to use and their customer service is faultless. Importantly, the app is continually evolving with new features you can adapt to suit your changing needs.

Simply Gowns
United Kingdom
About 1 year using the app
January 8, 2023

Y'all created an app that has damn near solved ALL the problems previously felt & experienced with other options for our business and overall operations. Thank you!

Atlas Nutrition
United States
About 1 year using the app
Seal Subscriptions replied January 10, 2023

Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app :)

Stay amazing!

May 2, 2022

Easy to use and affordable solution for subscriptions. The customer service and help desk are great, very fast to reply and all questions have been resolved very quickly!

Defy Foods
United States
About 1 year using the app
Seal Subscriptions replied May 3, 2022

Wow, thank you so much for this amazing review of our Seal Shopify Subscriptions app :) We are incredibly happy to hear that you like the app and that we were able to help you :)

May 10, 2023

Günstig und macht was es soll bisher, Einrichtung auf deutsch umständlich weil alles selbst übersetzt werden muss

MycAni
Germany
About 1 year using the app
September 2, 2021

Works as described, few glitches during first set up, but with their help we managed to make it work.

The Paw Store
New Zealand
About 1 year using the app
December 5, 2021

Very simple setup! Have not had a order yet for testing since it was just setup. Hope it works just as well as setup

Love Miss Rose
United States
About 1 year using the app
March 11, 2021

Great customer service from the team at Seal Subscriptions. Can't wait for customers to start signing up

Little Victory Cosmetics
United Kingdom
About 1 year using the app