Seal Subscriptions App

Seal Subscriptions App

Reviews (2,109)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface, ideal for managing subscription services on Shopify. The customer support is noted for its quick and effective responses, often accommodating custom requests. The app's robust subscription management features allow for significant customization, such as adjusting billing cycles and managing customer details, which enhances business operations and increases sales conversions. Merchants also appreciate the continuous improvements and regular updates provided by the development team. Additionally, the app offers good value with a free plan and reasonably priced paid options that expand capabilities.

September 10, 2024

Nice app overall.

I’m not sure where people get customer service. All we see is a chat bot with FAQ. Many times we have needed help and never see a way to talk to anyone which has been really frustrating.

Beauty From Bees
Canada
8 months using the app
Seal Subscriptions replied September 12, 2024

Hi,
Thank you so much for your review :) You can always contact us at support@sealsubscriptions.com or call us on Whatsapp +386 69 841 407 every work day from 9h to 15h (Central European Timezone).
You can see the contact info in Seal Subscriptions > Support Center :)

Best Regards,
Seal Subscriptions app team

October 6, 2024

The app is very easy to work with and seams to work accordingly. The only reason why I cannot give 5-stars, is because ideally I would like to have a different delivery interval (with different prices) from the payment interval, but that is not possible. Regardless, there are no other apps where this is possible, so Seal is the best option by far! So I am happy.

Rosa Flowers
Netherlands
2 months using the app
October 7, 2024

Nice app highly recommend

Modern Anglex Furniture
United States
26 days using the app
June 21, 2024

Great app and customer service. Any queries we had were answered almost immediately.

Brilliant features, easy setup and smooth integration with Shopify. We would recommend Seal to any business thinking about selling subscriptions. The 'Built for Shopify' filter on the Shopify store helped us to trust and decide to go with Seal Subscriptions.

BRFonline
United Kingdom
4 months using the app
Seal Subscriptions replied June 28, 2024

Thank you so much for this great review :)
We are working hard to make the app great and keep up it's quality.

Best Regards,
Seal Subscriptions app team

October 20, 2024

fast to setup and there are clear instructions

GBO
South Africa
1 day using the app
October 18, 2024

just starting this application today I can see it embed into the sale screen.

ShopKatyKitchen.com
United States
17 minutes using the app
May 24, 2024

Had to move from previous subs as they hiked their prices astronomically. Seal has been good so far (only a few months in).

My contact with support has been quick and smooth so far, but queries weren't for anything major. Migrating subs was a major pain but Seal were helpful.

Note to anyone moving from an old subs that used stripe as payment method you have to specifically add STRIPE as a payment service to shopify to migrate those subs with Seal (and probably others). But shopify already uses stripe no? I hear you ask... apparently not as much as you'd think. Once we sorted that it's been smooth ever since.

Honestly I hope this message reaches someone that needs it... we spent weeks with shopify and seal support trying to work it out and it was dark time. ;)

Try Seal, they're pretty good, and cost effective for small businesses.

Trebuchet Magazine
United Kingdom
About 2 months using the app
June 5, 2024

This is a great option. Only not a 5 star because if you offer annual subscription purchases the app doesn't play well with shipstation.

Dice Envy
United States
10 months using the app
Edited May 1, 2024

It took some time for me to get the hang of it, but I was able to set-up the rules and understand the potential of the app. I am glad that I was encouraged to try a little harder. It is actually not that difficult. The good news is that the subscription service now automatically charges shipping for each delivery. I thought I would have to make special rules. We will see how it goes. I am sure that some customers will appreciate having the subscription option.

Magic Reed
United States
Over 2 years using the app
Seal Subscriptions replied May 1, 2024

Hi, we have checked our correspondence with you and it seems that you never received the email replies from our team.
We have now sent you an email with an answer to all of your questions and would love if you can check your inbox and get back to us so we can help you out :)

Thanks,
Seal Subscriptions team

May 19, 2024

The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.

Tasty Toadstools
United States
11 days using the app
Seal Subscriptions replied May 22, 2024

Thank you for your review :) Actually, the free plan does all you to automatically charge customers :)

I suspect that you saw the option in subscription rules which allows you to apply the subscription rule on ALL products in your shop. This specific option is locked behind Legend plan, but you can just scroll past this option and select the specific products you want to apply this auto-charging subscription rule on :)

If you need any help with that, just send us an email to support@sealsubscriptions.com

Best regards,
Seal Subscriptions app team