Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (1,357)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective review management that boosts trust and conversion rates. Features like lazy loading on the All Reviews page enhance store visuals, while automated review requests and customizable settings save time. The app is noted for its reliability and easy installation. Customer support is frequently praised for being responsive and professional, quickly addressing any issues.

May 16, 2024

So far so good. I just installed the App today and needed a little support in setting things up, though it was actually very simple. The support was really helpful. i am now looking forward to hopefully collecting lots of customer reviews.

Comfizz
United Kingdom
About 6 hours using the app
Channelwill replied May 22, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

Edited June 17, 2022

I used the app and it is really helpful in getting a lot done for me. It is a must get if you're building on shopify!

Blau Bärchen
Germany
2 minutes using the app
June 6, 2024

Nice to Use

Mayin India
India
About 4 hours using the app
Channelwill replied June 8, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.

Kind regards,
Trustoo team❤️

April 3, 2024

Same as shown in picture. The quality meets my expectation

The CASE ART
India
About 1 hour using the app
Channelwill replied April 6, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.

If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.
All the best,
Trustoo Team❤️

May 3, 2024

Greate !!!

AGUAS Y ROSAS
Colombia
About 3 hours using the app
Channelwill replied May 5, 2024

We greatly appreciate your fantastic 5-star review! It's wonderful to know that our app and services are not just meeting but surpassing your expectations. Your endorsement is invaluable to us.

All the best,
Trustoo team ❤️

August 7, 2022

Got great assistance, by nona, great experience with VS Ali Reviews. thankyou for you kind gesture. best regards

repot.shop
Germany
36 minutes using the app
Channelwill replied August 8, 2022

Hello repot.shop,

Thank you for your valuable feedback on us. Thank you for sharing your great experience with the seller that you have business with. This gets our attention and we would like to discuss it in further more details.

I have already sent you an email, could you kindly check it, please? I am looking forward to hearing a response from you. Thank you for your time and have a great day!

Best regards,
Nona|Vstar Support

February 22, 2024

The customer serv. rep was great, but the app cannot import by touch of a button reviews from the Shopify Reviews App I am using now. You can use a csv file, but you have to use their template which is too complicated. I will look for an app that you simply choose your store (Eg Shopify, in my case) and it imports all your reviews up to date.

Oceanpointe Distributors Corporation
United States
27 minutes using the app
Channelwill replied February 23, 2024

Hello Oceanpointe Distributors Corporation,

Thank you for taking the time to share your experience with us. We're thrilled to know that you found our customer service representative to be excellent. However, we sincerely apologize for any inconvenience you faced during the import process of reviews from the Shopify Reviews App.

Your feedback regarding the import process is incredibly valuable to us, and we assure you that we will carefully consider it as we continue to enhance our services. If you have any further questions or require additional assistance, please don't hesitate to reach out. We're here to support you in any way we can.

Please, kindly contact us and we will help you with your CSV file and import problems for sure. We will make sure that you will have the best experience with our app. Also, please let us know how we can acquire your full trust and earn a 5-star from you. We will surely hear your thoughts. 🙇

Best regards,
Trustoo Team

December 22, 2023

Nicht wirklich in, Deutsch viele einfach in Englisch beschrieben

Fundgruben-Shop
Germany
26 minutes using the app
Channelwill replied December 23, 2023

Hallo Fundgruben-Shop,

Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben. Wir entschuldigen uns aufrichtig, wenn unser Service hinter Ihren Erwartungen zurückgeblieben ist.

Wir verstehen Ihre Unzufriedenheit darüber, dass die Sprache der App nicht auf Deutsch ist. Die Sprache der App lässt sich zwar auf Deutsch umstellen. Sollten Sie weitere Bedenken haben, wenden Sie sich bitte an unser Kundensupport-Team. Wir unterstützen Sie gerne bei der korrekten Einrichtung Ihres Kontos. Wir stehen Ihnen jederzeit mit Rat und Tat zur Seite. Wir hoffen bald von dir zu hören. Ich wünsche Ihnen einen wundervollen Tag!

Beste grüße,
Trustoo-Team

May 4, 2024

I have only just signed up with the app and have got really good assistance from customer service. Thank you!

laavaskin
Estonia
About 2 hours using the app
Channelwill replied May 7, 2024

Thank you so much for your outstanding 5-star review! It's delightful to know that our app and services are not just meeting but surpassing your expectations. Your endorsement means everything to us.

Best regards,
Trustoo team ❤️

May 21, 2024

Schneller Service

Lady Love
Germany
About 1 hour using the app
Channelwill replied May 24, 2024

Ihre 5-Sterne-Bewertung ist Musik in unseren Ohren! Wir freuen uns, dass unsere App und unsere Dienste einen Unterschied bei Ihrer Arbeit oder Ihrem Unternehmen machen. Vielen Dank, dass Sie sich für uns entschieden haben und Ihre positiven Erfahrungen mit anderen teilen.
Alles Gute,
Trustoo-Team❤️