Reviews (5,677)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage and display customer reviews effectively, enhancing trust among potential buyers. They appreciate the comprehensive free plan, customization options for brand consistency, and user-friendly interface. Features like follow-up emails for collecting reviews and a non-intrusive floating bar are also highlighted. The responsive and helpful customer support is frequently commended for quick issue resolution and personalized service.

January 13, 2023

Atendimento excelente. Recebi as respostas das dúvidas muito rápido. Agradeço demais, o suporte é excelente.

Dropee Br
Brazil
6 months using the app
Channelwill replied January 14, 2023

Que bom saber que você está satisfeito com nosso atendimento! Muito obrigado pelo seu feedback. Se precisar de ajuda, é só nos avisar. Estamos sempre aqui para ajudar. Muito apreciado.
Claire❤️

April 4, 2023

I was having a problem which was obviously my mistake and ignorance. I contacted the support and I chatted with a lady called Nona, She did great explaining it all to me and The problem was solved

Actually, with what I see. This app is the best Review app for Shopify. I'd recommend choosing this app for your store

Star Rise Fitness
United States
6 months using the app
Channelwill replied April 4, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Nona❤️

June 18, 2023

A função gratuita é muito boa, supre todas as minhas necessidades. Garante a prova social, e você pode editar os comentários.

Ten Tecno Store
Brazil
6 months using the app
Channelwill replied June 19, 2023

Obrigado por sua brilhante revisão de 5 estrelas! É ótimo saber que nosso aplicativo e serviços estão ajudando você a atingir seus objetivos e agilizar seus processos. Estamos empenhados em fornecer-lhe o melhor serviço possível.
Tudo de bom,
Faith

August 4, 2023

tremenda aplicacion, gran atencion del personal, excelente para cualquier tienda, la recomiendo totalmente!

Golden Ticket Store 777
Chile
6 months using the app
Channelwill replied August 6, 2023

¡Muchas gracias por su satisfacción! ¡Tu reseña de 5 estrellas es música para nuestros oídos! Gracias por elegirnos y por compartir su experiencia positiva con los demás. Si necesita ayuda, háganoslo saber. Siempre estamos aquí para ayudar. ¡Muy apreciado!

Mis mejores deseos,
Equipo de soporte de Trustoo

February 6, 2024

I received very satisfactory service from the attendant Shan. He gave me confidence in the service and objective and important information. I am very satisfied. Trustoo invest more in people like Shan. Thank you Shan for his work.

Minha loja
Brazil
4 months using the app
Channelwill replied February 8, 2024

Hi there,

Thank you so much for your honest feedback. Your kind words are much appreciated. I am sorry if I was not able to fully satisfy you with my assistance. If you have time, could you tell me where I can improve? That would mean a lot.
If you need anything, please let me know, and I will do my best to help. 😊

Best regards,
Shan|Trustoo Team

February 25, 2023

Ferramenta incrivelmente prática e intuitiva, rapidamente importei todos os reviews que precisava no meu site.

Master Setups
Brazil
6 months using the app
Channelwill replied February 26, 2023

Estamos muito felizes em saber que você está feliz conosco. Estamos empenhados em ser seu parceiro para o sucesso e vamos garantir os melhores serviços para você. Se precisar de ajuda, por favor nos avise.
Vida feliz!
Nona❤️

March 15, 2024

¡Atención excelente!, muy cordial la chica que me atendió.

HOMEBEAUTY
Colombia
About 2 months using the app
Channelwill replied March 19, 2024

¡Apreciamos mucho que se haya tomado el tiempo para dejarnos una reseña de 5 estrellas! Es fantástico saber que nuestra aplicación y nuestros servicios no solo cumplen sino que también superan sus expectativas. Su apoyo es invaluable para nosotros.

Mis mejores deseos,
Equipo de confianza❤️

October 6, 2023

its satisfying

ORKbiz
United Arab Emirates
6 months using the app
Channelwill replied October 8, 2023

Thank you so much for leaving us a 5-star review! We're thrilled that our app and services meet your needs and exceed your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

September 3, 2022

She literally took her time and helped me all and everything that i needed. O ce more thanks again.

SLEEP-BAND OFFICIAL
United States
6 months using the app
Channelwill replied September 3, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Jade

May 27, 2023

É um aplicativo muito bom, mas a marca da empresa fica linkada no momento do cliente fazer a avaliação e quando temos de abrir as fotos.

DOOKIDOO
Brazil
6 months using the app
Channelwill replied May 27, 2023

Recebemos seus comentários sobre nós e notamos que você mencionou que nosso logotipo aparece nas avaliações. A partir de agora, já o movemos e prometemos que não será exibido novamente, para que seus comentários não apareçam importados usando nosso aplicativo. Se você tiver alguma coisa com a qual precise de ajuda, não hesite em nos contatar de volta.

Atenciosamente,
Claire