Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (5,940)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive support team, user-friendly interface, and valuable features. It is praised for ease of installation, customization options, and tools like the floating bar that enhance store credibility. The ability to import reviews and match store branding adds to its appeal. Additionally, it is noted for being cost-effective, offering good value for managing reviews and improving customer engagement.

October 26, 2023

work fantastic on my multi language store + instant support

Silenza Gioielli
Italy
10 months using the app
Channelwill replied October 29, 2023

Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️

August 24, 2022

Easy to import and nice translation feature. Very easy to add to store, simple import process and allows you to view content before publishing. Nice app.

HomeLyfe Store
United States
10 months using the app
Channelwill replied August 25, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

June 13, 2022

Great assistance from Nona. I highly recommend her customer service! She has been very patient and kind with me. Also, Nona is quick with giving me great solutions in every question I asked.

iamluminousliving
United States
10 months using the app
November 4, 2023

Good

Ninfo Tech
Brazil
10 months using the app
Channelwill replied November 6, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️

April 20, 2022

Great App!
Reviews are imported by clicking one button and you have some options like selecting only photo reviews. You can then edit or delete reviews in the manager and also add reviews per .csv file. There are also some display options available.
Customer support is very nice and helpful and replied to me almost immediately.
Highly recommend it.

PolarIced
Germany
10 months using the app
Channelwill replied April 21, 2022

Hello, PolarIced!

You're amazing for expressing your satisfaction by writing as review. It means so much to us. We've work hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona ^_^

January 11, 2024

Happy with the application and the customer service.

Vinyl Shop - RecordPusher
Denmark
10 months using the app
Channelwill replied January 13, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

Edited February 17, 2023

The customer service personnel were very friendly, and replied promptly. The most important thing was to help me solve the problem quickly and directly!

govenus
China
10 months using the app
Channelwill replied February 17, 2023

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Claire❤️

May 5, 2024

todo bien

ACrisstyShop
Peru
7 days using the app
Channelwill replied May 7, 2024

¡Apreciamos mucho su fantástica reseña de 5 estrellas! Es maravilloso saber que nuestra aplicación y nuestros servicios no solo cumplen sino que superan sus expectativas. Su respaldo es invaluable para nosotros.

Mis mejores deseos,
Equipo de confianza ❤️

September 21, 2023

Really great app, customer service was really responsive to me!

cadeauxeclatants
China
10 months using the app
Channelwill replied September 23, 2023

Hello,

Thank you for your kind words! We're delighted to hear that you find our app really great, and we're glad to know that our customer service team was responsive to your needs. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience remains top-notch.

Warm regards,
Trustoo Team

June 29, 2023

Great support!

The Tech Wave Shop
United States
10 months using the app
Channelwill replied June 29, 2023

Thank you for your 5-star review, Joseph! I’m Shan, the support agent who helped you. I’m happy to hear that you found our support great and that we were always there to help you when you needed it. Your satisfaction is our priority and we appreciate your feedback. I hope you are happy with our app and that it suits your needs for your website. Please feel free to contact me if you need any further assistance or have any suggestions for improvement. Thank you for choosing our app!

Shan