Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (5,941)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive support team, user-friendly interface, and valuable features. It is praised for ease of installation, customization options, and tools like the floating bar that enhance store credibility. The ability to import reviews and match store branding adds to its appeal. Additionally, it is noted for being cost-effective, offering good value for managing reviews and improving customer engagement.

January 16, 2023

Minha experiência foi incrível recomendo demais, tive um bom suporte e eles foram rápidos e compreensivos na hora de resolver meu problema :))

DATINI
Brazil
9 months using the app
Channelwill replied January 18, 2023

Estamos muito felizes em saber que você está feliz conosco. Estamos empenhados em ser seu parceiro para o sucesso e vamos garantir os melhores serviços para você. Se precisar de ajuda, por favor nos avise.
Vida feliz!
Nona❤️

October 24, 2023

facil de usar , porem e caro.

Carrinho Net
Brazil
9 months using the app
Channelwill replied October 26, 2023

Olá Carrinho Net,

Agradecemos por compartilhar sua opinião. Ficamos felizes em saber que você acha nosso aplicativo fácil de usar. Entendemos que o custo é uma consideração importante. Valorizamos seu feedback, e estamos sempre trabalhando para oferecer o melhor serviço pelo melhor preço possível. Se você tiver mais sugestões ou perguntas, por favor, sinta-se à vontade para nos informar. Estamos aqui para ajudar.

Atenciosamente,
Trustoo Team

September 27, 2022

The layout is much better and I like the verified badges included on the reviews for customers to see

Supply Buys
United States
9 months using the app
Channelwill replied September 29, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated. Nona

October 17, 2022

i had a long chat and conversation with nona but she was patient and so helpful i would thank her alot for her pleasure in serving customers and with a smile on face

vinca8
United Arab Emirates
9 months using the app
Channelwill replied October 18, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

February 27, 2022

This is the best free Reviews app on Shopify app store! The customer support was phenomenal and i can't thank them enough :)

24-dealz
Germany
9 months using the app
Channelwill replied February 28, 2022

Wow! Thank you so much for your positive 5-star review! We are glad that we can help you. Feel free to contact us if you need any help. Regards, Esther

July 22, 2023

Very nice and kind support who will take their time to help you the best they can. Definitely recommend!

baebbi
Germany
9 months using the app
Channelwill replied July 25, 2023

Thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service. Thank you again for choosing Trustoo!

All the best,
Faith | Trustoo Support team ❤️

September 11, 2022

o suporte funcionou , ótimo serviço, rapido e pratico com os clientes da shopify, realmente feedback positivo

Vily Store
Brazil
9 months using the app
Channelwill replied September 11, 2022

Muito obrigado pela sua alta aprovação! Se houver mais alguma coisa que possamos fazer, não hesite em nos contatar. Temos o prazer de dar nossas mãos. Abraço, Jade

September 23, 2023

Excellent!

PROIMPORT
Peru
9 months using the app
Channelwill replied September 25, 2023

Thank you for your feedback, PROIMPORT! We're delighted to hear that you found our app excellent. If you have any more comments or questions, please don't hesitate to reach out. We're here to assist you. - Trustoo Team

Edited August 20, 2022

Easy to use and very very beginner friendly, I totally vouch if you wanted to up your store a notch! + Very friendly & caring staff. Shoutout to them.

Fancy Pets
Saudi Arabia
9 months using the app
Channelwill replied August 20, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

March 6, 2023

Their customer service is very fast and Nona teach me how to move the review section, I just need to add a review section and I can move it to the position I want.

Varstrom
Hong Kong SAR
9 months using the app
Channelwill replied March 7, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️