Reviews (5,712)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

July 23, 2024

good reviews, good customer support thanks

Targado Accessories
United Arab Emirates
About 1 month using the app
Channelwill replied July 26, 2024

Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️

November 12, 2024

Very good experience, fast responses, and good service!

LARU
Latvia
About 4 hours using the app
Channelwill replied November 14, 2024

Hi, LARU!

Thank you so much for your kind review! I'm delighted to hear that you had a very good experience and found our responses fast and our service satisfactory. We take pride in delivering efficient and high-quality support to our users. If there’s anything more we can do for you, please don’t hesitate to reach out!

- Trustoo Team

September 10, 2024

super hard to use

Humble Homemade Designs
Australia
About 1 hour using the app
Channelwill replied September 11, 2024

Hi, Humble Homemade Designs!

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you’ve found the app difficult to use, and we sincerely apologize for any frustration this has caused. Our goal is to make the experience as seamless and user-friendly as possible, and it's clear that we fell short in your case.

We take your concerns seriously, and we'd love the opportunity to make things right. If there's anything specific you're struggling with, our support team is here to help you step by step. Whether it's navigating the features or setting up certain functions, we’re more than happy to guide you through the process and make it easier for you.

We truly hope we can turn your experience around, and if things improve for you, we would be grateful if you considered revisiting your rating in the future. Please reach out to us anytime — we're committed to ensuring that you get the most out of our app.

Thank you for your patience and understanding.

Best regards,
Trustoo Team

July 1, 2024

Very good app, easy to work with and great support. It has helped me a lot with my online store!

Pelúcia Da Vovó
Brazil
About 1 month using the app
Channelwill replied July 4, 2024

Hi, Pelúcia Da Vovó!

Thank you for your fantastic review! We're delighted to hear that you find our app easy to work with and that it has provided great support for your online store. It's wonderful to know that our app has been helpful to you.

If you have any suggestions or need further assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible and continue to benefit from our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 19, 2024

Excellent service!

The Best Loja
Brazil
2 months using the app
October 28, 2024

Me encanta

Tienda Barry
Chile
4 months using the app
Channelwill replied October 31, 2024

¡Gracias por tu reseña positiva! Nos complace saber que tuviste una gran experiencia.
Un saludo,
El equipo de Trustoo❤️

August 3, 2024

Great experience. My problem is solved.

The shopping heaven
Pakistan
25 days using the app
September 4, 2024

Excelente atendimento.
Resolveram meu problema e fiquei muito satisfeito!

Tempo de Presente
Brazil
About 1 month using the app
September 30, 2024

thank you

Stormsnug
United Kingdom
11 days using the app
Channelwill replied October 2, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

August 21, 2024

Shan was super helpful. I appreciate her help and patience greatly.

Zyng
United States
1 day using the app
Channelwill replied August 23, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️