Reviews (4,911)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like AliExpress, boosting customer trust significantly. It offers a free plan with unlimited product reviews and customizable review display options that align with store branding, enhancing the professional look of the store. The user-friendly interface and customizable widgets simplify review management, while the follow-up email feature increases customer engagement. The app integrates smoothly with stores and is supported by a responsive, multilingual customer support team that efficiently addresses customization and technical needs.

Edited April 7, 2023

Claire is good she is very kindly good service i got a better service than i expected
claire is really good

PIKOSS FASHION
Sri Lanka
3 months using the app
Channelwill replied March 9, 2023

Hi there,

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

Best regards,
Claire

February 18, 2023

muy recomendado....te sirve para la configuración de tu pagina y en caso de necesitar ayuda de inmediato te apoyan en todo lo que necesiten.......

excelente servicio!!!

AKISITO
Ecuador
3 months using the app
Channelwill replied February 19, 2023

¡Qué alegría escuchar que está satisfecho con nuestro servicio de atención al cliente! Muchas gracias por sus comentarios. Si necesita ayuda, háganoslo saber. Siempre estamos aquí para ayudar. Muy apreciado.
Nona❤️

September 12, 2023

is the best app

Minas Clothing Canada
Canada
3 months using the app
Channelwill replied September 13, 2023

Hello,

Thank you so much for your enthusiastic endorsement! We're thrilled to be considered the best app in your eyes. If you ever have more feedback or if there's anything specific you love about our app, please feel free to share. Your support keeps us motivated to continue delivering excellence.

Warm regards,
Trustoo Team

November 16, 2023

adorei de mais, esse app me ajudou muito, sem duvida um dos melhores.

MegaFacilita
Brazil
About 1 month using the app
Channelwill replied November 18, 2023

Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.
Tudo de bom,
Equipe Trustoo❤️

November 23, 2022

Really Great User experience, quick and helpful support chat. The app works just perfect. Thanks to Claire and Elly who helped me with my questions. Would definitely recommend!

alamea-shop
Germany
3 months using the app
Channelwill replied November 23, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

January 27, 2023

This app is great! Is exactly what I need for my store. Also, the support is super fast and Claire's response to my problem was attended with the most kindly way. Thank you

Klear
Portugal
3 months using the app
Channelwill replied January 27, 2023

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️

October 11, 2023

I would like to express my deep gratitude to SHAN. Not only was she invaluable in removing certain notices, but she did so with unsurpassed kindness and patience. Her availability and attention to detail really impressed me. Working with her was a real pleasure, and I hope to have other opportunities to do so in the future. Thank you so much!

DARAENA
France
2 months using the app
Channelwill replied October 13, 2023

Thank you so much for leaving us a 5-star review! We're thrilled that our app and services meet your needs and exceed your expectations. Your support means everything to us.
All the best,
Faith|Trustoo Team❤️.

November 9, 2022

Great App, helped a lot, thanks Esther, so kind to help me find problem and slove problem, thanks !!!

Sweelight
China
3 months using the app
Channelwill replied November 10, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Esther❤️

June 26, 2023

muito bom me ajudou muito na minha correria do dia a dia para colocar as estrelas sem contar na facilidade de aplicação

jovini
Brazil
3 months using the app
Channelwill replied June 27, 2023

Sua avaliação de 5 estrelas é música para nossos ouvidos! Ficamos muito felizes em saber que nosso app e serviços estão fazendo a diferença no seu trabalho ou negócio. Obrigado por nos escolher e por compartilhar sua experiência positiva com outras pessoas.
Tudo de bom,
Faith ❤️

Edited February 6, 2023

Claire is quite possibly the greatest support technician that has ever existed. Please promote her soon and/or give her a bonus. She overdelivered and was epic fast. The opposite to the support i got from one of your competitors.

MerryQuest
United States
3 months using the app
Channelwill replied February 6, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️