Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 6, 2022

This review app is amazing, best I've used in 2 years and communication customer service is very great , the widget wasn't showing up on the website before but right I contacted them via live chat they were very helpful and made sure it worked. Thank you!

deeverythingstore
United States
5 months using the app
Channelwill replied August 12, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers, Esther

May 4, 2023

it's a great experience with you guys but i got some problem with star rating widget it got solved but take some time else from it i loved the app though.

Houso
Pakistan
5 months using the app
Channelwill replied May 4, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Nona❤️

August 22, 2023

really good app i struggled with a few of the others, but then when i found this one i was fully up and running in seconds. thanks its great. ive stayed with the free plan and its better than most of the others paid plans, highly reccomend

One Eleven Apparel
United Kingdom
5 months using the app
Channelwill replied August 25, 2023

Hello One Eleven Apparel,

Thank you for your positive feedback! We're glad our app helped you quickly get up and running. It's wonderful to know that our free plan provides value comparable to paid plans from other apps. Your recommendation means a lot to us – we'll keep delivering a great experience!

Warm regards,
Team Trustoo

September 14, 2023

Estou gostando bastante do aplicativo. Além disso, consegui ter ajuda muito rapido e a Shan (pessoa que me atendeu) foi muito atenciosa comigo e conseguiu resolver meu problema bem rapido.

Fit Zenith
Brazil
5 months using the app
Channelwill replied September 15, 2023

Obrigado por seu feedback positivo! Ficamos felizes em saber que você está gostando muito do nosso aplicativo e que nossa equipe de suporte conseguiu ajudá-lo rapidamente. É ótimo saber que Shan foi atencioso e conseguiu resolver seu problema rapidamente. Nossa equipe trabalha arduamente para proporcionar uma ótima experiência aos nossos usuários e ficamos felizes em saber que estamos cumprindo nossa meta. Obrigado por escolher nosso aplicativo!

Tudo de bom,
Equipe de suporte do Trustoo

April 3, 2023

The app if amazing , Buit a lot of trust and sales from my customers , Support is equaly as good and thank you Nona

Thirty9.com
South Africa
5 months using the app
Channelwill replied April 3, 2023

Wow! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Nona❤️

March 3, 2023

Easy and user-friendly app for reviews. Good thing is that you can edit names of people, text and images of reviews. A special greeting for Claire! :)

Storessy
United Kingdom
5 months using the app
Channelwill replied March 5, 2023

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

November 5, 2023

very nice site thanks good job

NOOR FATIMA COLLECTIONS
Pakistan
5 months using the app
Channelwill replied November 8, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️

October 15, 2023

Muito prático!!

Pontomix
Brazil
5 months using the app
Channelwill replied October 21, 2023

Uau, uma avaliação 5 estrelas sua? Muito obrigado! Ficamos felizes em saber que nosso aplicativo e serviços estão causando um impacto positivo em seu trabalho ou negócio. Agradecemos sua confiança e lealdade.
Tudo de bom,
Equipe Trustoo❤️

August 31, 2023

Iv used a few review apps before, however there has always been issues or they have been hard to navigate. This Trustoo review app has been pretty much perfect for my site. There was hardly anything to do re installing blocks, stars etc. It only took literally 30 seconds and the stars were showing on the collection pages and product pages. It took me a few minutes to work out how to import reviews, however once i had figured it out it was really easy. Takes awhile to import for each product so if they could work out how to bulk import that would be amazing. I use ali express to import as their products are generally correct. i find amazon links tend to import the wrong products. 5/5 starts from me. many thanks

Adalines.co.uk
United Kingdom
5 months using the app
Channelwill replied September 3, 2023

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

September 1, 2022

I really love this app, it's free but it offers what most paid apps fail to offer and it's really compatible and does not slow my store down. I don't usually give reviews but I made sure I had a hit on this one
Definitely recommend this for any beginner

NutriWarm
Nigeria
5 months using the app
Channelwill replied September 2, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther