Trustoo.io Product Reviews App , 4,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to import reviews from various sources, including AliExpress, and its unlimited product reviews feature in the free plan. The app's customization options for review appearance and multi-language support with auto-translation are also highly valued. Many praise the customer support for their quick and efficient assistance. The app has been described as a game-changer, enhancing customer trust and boosting sales.
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The customer serv. rep was great, but the app cannot import by touch of a button reviews from the Shopify Reviews App I am using now. You can use a csv file, but you have to use their template which is too complicated. I will look for an app that you simply choose your store (Eg Shopify, in my case) and it imports all your reviews up to date.
Hello Oceanpointe Distributors Corporation,
Thank you for taking the time to share your experience with us. We're thrilled to know that you found our customer service representative to be excellent. However, we sincerely apologize for any inconvenience you faced during the import process of reviews from the Shopify Reviews App.
Your feedback regarding the import process is incredibly valuable to us, and we assure you that we will carefully consider it as we continue to enhance our services. If you have any further questions or require additional assistance, please don't hesitate to reach out. We're here to support you in any way we can.
Please, kindly contact us and we will help you with your CSV file and import problems for sure. We will make sure that you will have the best experience with our app. Also, please let us know how we can acquire your full trust and earn a 5-star from you. We will surely hear your thoughts. 🙇
Best regards,
Trustoo Team
Ta good
Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️
Absolutely nice app
We're thankful for your 5-star review! It's great to know that our app and services are not just meeting but exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️
tanks for all
Your 5-star review has made our day! Knowing that our app and services are not just meeting but also surpassing your expectations is fantastic news. Your support means everything to us.
All the best,
Trustoo team❤️
The app is fantastic! I really enjoyed its customer service!
Turoshop.Store, thank you for the fantastic feedback! We're delighted that you enjoyed our app and the customer service. Your satisfaction is our motivation. If you have any suggestions or need further assistance, feel free to share.
Cheers,
TEAM TRUSTOO
¡Atención excelente!, muy cordial la chica que me atendió.
¡Apreciamos mucho que se haya tomado el tiempo para dejarnos una reseña de 5 estrellas! Es fantástico saber que nuestra aplicación y nuestros servicios no solo cumplen sino que también superan sus expectativas. Su apoyo es invaluable para nosotros.
Mis mejores deseos,
Equipo de confianza❤️
The service solved my problem quickly, I thank this application for its professionalism.
Thank you for getting in touch with us. I appreciate your patience regarding the translation synchronization process after importing reviews into our system.
Rest assured that all of your reviews now are completely translated into English. Please be aware that the synchronization of translation duration varies based on the review volume in your store. Generally, it might take some time for the translations to fully synchronize. I recommend allowing 1-2 hours for the changes to take effect. Should the issue persist beyond this time frame, please don't hesitate to reach out for further assistance. Our team is here to help.
I also want to extend our sincerest apologies for the delay in our response last night. Our communication platform experienced an unexpected outage, preventing us from promptly attending to your needs. I understand how this may have negatively impacted your experience, and for that, we are genuinely sorry.
Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you may encounter. If there's anything else we can assist you with, please feel free to let us know.
Thank you for your understanding and continued support.
Best regards,
Trustoo Support
grt customer service especially Ms Faith who was really quick in providing a solution to my request
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️
excellent service
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️
Best reviews app, much better loox reviews
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Pia❤️