Reviews (5,719)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

October 27, 2022

excelente aplicativo, fácil de usar e muito útil para melhorar a conversão de clientes em sua loja, recomendo.

Nomadix Store
Brazil
About 2 months using the app
Channelwill replied October 28, 2022

Muito obrigado por sua alta aprovação! Se houver algo mais que possamos fazer, não hesite em nos contatar. Temos o prazer de dar nossas mãos. Felicidades.
Ester❤️

April 29, 2023

The application is very intuitive and the support is very responsive, the implementation is very fast, I can only recommend.

Vertum
France
About 2 months using the app
Channelwill replied April 29, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

June 14, 2023

I recently had the pleasure of interacting with Shan, a customer service employee at Trustoo.io, and I must say that the experience was truly exceptional. Shan went above and beyond to assist me in solving my biggest issue within a matter of minutes. Their level of expertise and professionalism was truly impressive.

From the moment I reached out for support, Shan demonstrated a deep understanding of my problem and provided clear and concise guidance. Not only did they address my concerns promptly, but they also took the time to ensure that I fully understood the resolution. Their patience and attentiveness made me feel valued as a customer.

Thanks to Shan's outstanding assistance, Trustoo.io has gained a loyal customer. Their exceptional customer service skills have left a lasting impression on me, and I will undoubtedly return for future needs. I highly recommend Trustoo.io to anyone seeking reliable and efficient service, knowing that they have an exceptional team member like Shan to assist them.

Jewels in the Wells
Canada
About 2 months using the app
Channelwill replied June 16, 2023

Thank you for this touching note! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.If you have any more questions or need further assistance, feel free to reach out. We're always here to help!

All the best,
Shan❤️

March 6, 2023

Very efficient app and simple to use. I'd recommend it to anyone starting their own shopify store.

Fox Closet.com
United Kingdom
About 2 months using the app
Channelwill replied March 7, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

December 27, 2022

I was simply shocked by how simple and effective this app is, I have yet to go live and see the conversions but already I can tell the massive difference it will make. And the Customer service is absolutely stellar.

PreciseCooks
United States
About 2 months using the app
Channelwill replied December 27, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Nona❤️

Edited May 21, 2023

l'assistenza clienti è veramente ottima e veloce!
Mi ha assistito Clarie, che è stata veramente gentilissima
Per quanto riguarda la funzionalità dell'app io sto ancora utilizzando il piano gratuito, quindi traduco da solo le recensioni, ma mi pare un'applicazione ottima con prezzi ragionevoli

EliteArtisan
Italy
About 2 months using the app
Channelwill replied May 20, 2023

Grazie per aver condiviso il tuo feedback con noi. Siamo spiacenti di apprendere che la nostra app non ha soddisfatto completamente le tue aspettative. Se potessi fornirci maggiori dettagli sui problemi che hai riscontrato, faremo del nostro meglio per risolverli e migliorare la nostra app.

November 19, 2023

Melhor app

Arbi Store
Brazil
About 2 months using the app
Channelwill replied November 22, 2023

Olá Arbi Store,

Ficamos muito felizes em saber que você considera nosso aplicativo o melhor! Sua avaliação é muito importante para nós. Se houver algo específico que você gostaria de destacar ou se precisar de suporte, estamos à disposição. Obrigado por escolher a gente!

Atenciosamente,
TEAM TRUSTOO

September 27, 2023

You guys are the best
Really helpful for my business thank you

Ezzepakshop
Pakistan
About 2 months using the app
Channelwill replied September 29, 2023

Hello,

Thank you so much for your kind words! We're thrilled to hear that our service has been helpful for your business. If you have any more questions, need assistance, or if there's anything specific you'd like to see improved, please feel free to let us know. We're here to support you and ensure your business continues to thrive.

Warm regards,
Trustoo Team

July 29, 2022

Well, the app is obviously just great. I mean you can imagine all those reviews with a couple of clicks in your own store. This is amazing.

That Girl Goods
Switzerland
About 2 months using the app
September 2, 2023

very good app

Zephyr
India
About 2 months using the app
Channelwill replied September 3, 2023

Olá Aviidez Fit,

Ficamos felizes em saber que você gostou da nossa versão gratuita e achou o aplicativo excelente. Obrigado pelo reconhecimento! Se precisar de ajuda adicional no futuro ou quiser explorar mais recursos, não hesite em nos contatar. Estamos aqui para ajudar.

Parabéns por sua escolha,
Team Trustoo