Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 25, 2024

good response

Lucca Brasi
Pakistan
About 2 months using the app
Channelwill replied September 1, 2024

Your generous 5-star review fills us with gratitude! Knowing that our app and services are hitting the mark and going beyond for you brings us immense joy. Your backing is deeply cherished.
Warm regards, Trustoo team ❤️

July 15, 2024

Support has been quick and very helpful. Thanks Shan!

Valhalla Audio
New Zealand
4 days using the app
Channelwill replied July 17, 2024

Hi, Valhalla Audio

Thank you for your feedback! We're delighted to hear that our support team, especially Shan, was quick and very helpful in assisting you. We strive to provide excellent service and ensure that our customers receive the assistance they need promptly.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 12, 2024

Just installed it, and busy playing around with it. Its simple and easy to setup. Looking forward to seeing how it brings more credibility to my store. Thank you. 4 stars for now, will see after it has worked on my store for a while.

Pure You
South Africa
31 minutes using the app
Channelwill replied September 20, 2024

Thank you for the kind words, Pure You! We're glad our live support met your expectations, but we noticed you left a 4-star review. Was there anything that didn't quite meet your needs? We're always looking to improve, so please let us know how we can make your experience even better. Feel free to reach out anytime for assistance!
Trustoo Team

August 8, 2024

The interface is clear and easy to operate. The customer service staff are very professional and solve the problem quickly. Five stars recommended

我的隨身博物館|Stone Who Dream
Taiwan
About 2 hours using the app
July 10, 2024

L'app permette di personalizzare le recensioni e di addattarsi al meglio con il tema dello store. Customer support rapido e d'aiuto.

GuppyNeeds
Italy
3 months using the app
Channelwill replied July 13, 2024

Ciao, GuppyNeeds!

Grazie mille per la tua positiva recensione! Siamo felici di sapere che trovi la nostra app in grado di personalizzare le recensioni e adattarsi bene al tema del tuo negozio. Il nostro obiettivo è fornire strumenti flessibili che si integrino perfettamente con le esigenze dei nostri utenti.

Siamo anche lieti di sapere che hai avuto un'esperienza positiva con il nostro customer support, rapido e disponibile. Il tuo feedback è prezioso per noi e ci incoraggia a continuare a fornire un servizio di alta qualità.

Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per garantire che tu continui a avere un'esperienza eccellente con la nostra app.

Grazie ancora per il tuo supporto!

Cordiali saluti,
Trustoo Team

May 18, 2024

very great application for my storefront i can show the different 5 stars and 4 stars that i find for the same product i sell and i can show it direct on the page that my people visitors see.

Galactic Night Light
Mexico
6 months using the app
Channelwill replied May 22, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

August 16, 2024

Very helpful

PocketTrek
United States
19 days using the app
November 11, 2024

L'application est très intuitive, très facile et vraiment complète, je suis très contente..!

PurEvents
France
About 19 hours using the app
Channelwill replied November 13, 2024

Nous sommes ravis de savoir que vous avez vécu une expérience fantastique. Merci pour votre excellent avis !
Bien cordialement,
L'équipe Trustoo❤️

Edited August 1, 2024

I am very pleased with the Trustoo app and the excellent customer service provided. The app works flawlessly and is budget-friendly. I needed some customizations for the Trustoo widget, and the support team was quick to respond and resolve my query. I connected with Pia and her team, who provided prompt support and prioritized my request. Overall, I am very satisfied with the app and the customer service.

Crofus
India
About 2 months using the app
Channelwill replied June 16, 2024

We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us.

Warm regards,
Trustoo team❤️

November 12, 2024

Tuve unas dudas con la aplicación y en menos de dos minutos me estuvieron respondiendo, bastante atentos y rápidos me guiaron con capturas de pantalla bastante claras. Excelente

Onmy Chile
Chile
10 days using the app
Channelwill replied November 13, 2024

Agradecemos tus amables palabras y nos alegra saber que la pasaste muy bien. ¡Gracias!
Un saludo,
El equipo de Trustoo❤️