Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (5,338)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting trust and credibility through customer reviews, noting its seamless, no-code integration and user-friendly setup. They appreciate the free plan which offers unlimited product reviews and the ability to import reviews from platforms like Amazon. Customization options are also a highlight, allowing for consistent branding throughout the store. The app's performance is described as flawless and cost-effective, with exceptional, responsive customer support that can handle theme code edits and is multilingual, enhancing accessibility for a diverse merchant base.

August 9, 2022

molto utile e semplice da usare. consigliatissimo per vedere le recensioni dei prodotti.
molto intuitiva.

dysaroshop
Italy
About 22 hours using the app
Channelwill replied August 12, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther

July 19, 2023

Só senti falta de mão traduzir automatico as avaliações ficaria bem mais pratico fora isso ok até agora

Mundo dos Colares
Brazil
About 22 hours using the app
Channelwill replied July 20, 2023

Obrigado pela sua avaliação, Mundo dos Colares! Ficamos felizes em saber que você está gostando do nosso app e que ele está funcionando bem para você. Nós entendemos que você sentiu falta de uma função de traduzir automaticamente as avaliações, mas infelizmente essa função não está disponível no momento. Nós estamos sempre trabalhando para melhorar o nosso app e trazer novas funcionalidades para os nossos usuários. Agradecemos a sua sugestão e a sua confiança. Um abraço da equipe Trustoo!

Equipe Trustoo

June 21, 2022

Nona the customer representative was really helpful. I tried other apps but this is a good one, did not have any problems importing CSV. It all worked as expected and really intuitive. try it guys!

SPYES LONDON
United Kingdom
About 22 hours using the app
November 1, 2023

Nice app!

Joy !
Brazil
About 20 hours using the app
Channelwill replied November 4, 2023

Thank you for your glowing 5-star review! We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️

September 21, 2023

That was Best App for review

Nighty Fairy
Pakistan
About 21 hours using the app
Channelwill replied September 23, 2023

Hello,

Thank you for your kind words! We're thrilled to hear that you consider our app the best for reviews. If you have any more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your experience remains exceptional.

Warm regards,
Trustoo Team

April 11, 2022

I used this app to help me import reviews off Aliexpress. I would recommend it to be installed for it can be in listed or grid layout even.

eiClick
Brazil
About 22 hours using the app
Channelwill replied April 14, 2022

You're amazing for expressing your satisfaction by writing a review, eiClick. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

September 24, 2023

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Shoopingonlaine
Brazil
About 21 hours using the app
Channelwill replied September 27, 2023

Thank you for your 5-star rating, Shoopingonlaine! Your support means a lot to us. If you have more feedback to share or need assistance in the future, please feel free to reach out. We're here to assist you. - Trustoo Team

March 21, 2023

I recently had the pleasure of working with Claire at Trustoo customer service. From the moment I reached out to Claire, she was incredibly professional and warm in her approach. She took the time to thoroughly understand my problem, explain all available solutions and helped me pick the one that was best suited for my needs.

Claire is highly knowledgeable when it comes to all matters related to customer service and always goes the extra mile to ensure that customers are happy and satisfied. I found her answers to be clear, concise, and accurate. Not only did she help me resolve my issue without any delays or confusion but also provided useful tips and advice for future use.

Overall, it was a phenomenal experience working with Claire from Trustoo Customer Service! Her competence and expertise made it an absolute delight. She truly exemplifies what customer service should be like - courteous, helpful, efficient, knowledgeable, friendly, and kind - making her a real asset for Trustoo. Highly recommended!

Nursi
United States
About 21 hours using the app
Channelwill replied March 21, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

May 14, 2022

It's useful app, Works fine and have good features, Also support is there for any issue, Big thanks to Nona she was supportive and helpful.

Anty
United States
About 21 hours using the app
November 1, 2023

Great App and easy to Install! Great customer service help!

LivinSoWell Clothing
United States
About 19 hours using the app
Channelwill replied November 2, 2023

Hello,

Thank you for your positive feedback! We're delighted to hear that you find Trustoo to be a great app, easy to install, and that you received great help from our customer service team. If you have any more feedback or if there's anything specific you'd like to share, please don't hesitate to reach out. We're here to assist you in any way we can.

Warm regards,
Trustoo Team