Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 22, 2024

not working. app widget on the left side cannot be moved, it's not developed yet, not finished, also tried to refresh browser as they advised, didn't help. I beleve 90% of the reviews are just fake (as many on shopify)

Beyioon
Slovakia
30 minutes using the app
Channelwill replied August 23, 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with us. We strive to provide the best service possible.

However, we believe that there is something that needs to be clarified and we would love to chat with you about it. We sent you a message and we hope to speak with you soon.

July 11, 2024

Very Good Support

WrestlerStore
Germany
4 months using the app
Channelwill replied July 13, 2024

Hi, WrestlerStore!

Thank you for your feedback! We're glad to hear that you found our support very good. Providing excellent service is our priority, and we're here to assist you with any further questions or assistance you may need.

If there's anything else we can do to enhance your experience, please feel free to reach out. We're dedicated to ensuring your satisfaction with our app.

Best regards,
Trustoo Team

November 12, 2024

poderia existir forma mais automatica, ou um tipo de inteligencia artificial para que importasse de forma automatica os produtos em nossa loja! seria perfeito.

ImDollarTeam
Portugal
About 19 hours using the app
Channelwill replied November 14, 2024

Ola, ImDollarTeam!

Obrigado pelo seu comentário e pelas 4 estrelas! 😊 É ótimo saber que você está gostando da nossa plataforma e que tem ideias para melhorá-la. Concordo que uma funcionalidade mais automatizada ou baseada em inteligência artificial para importar produtos automaticamente seria uma adição incrível.

Agradecemos muito suas sugestões e levaremos isso em consideração para futuras atualizações. Estamos sempre buscando formas de melhorar e oferecer a melhor experiência possível. Espero que, com essas melhorias, possamos conquistar sua quinta estrela no futuro!

August 10, 2024

Super, je recommande à 10000%

Navero
France
22 days using the app
Channelwill replied August 11, 2024

Votre avis 5 étoiles est une musique à nos oreilles ! Nous sommes ravis de savoir que notre application et nos services font une différence dans votre travail ou votre entreprise. Merci de nous avoir choisis et de partager votre expérience positive avec les autres.
Tous mes vœux,
L'équipe Trustoo❤️

August 15, 2024

muito bom atendimento e rapido

Minha loja
Brazil
2 days using the app
September 13, 2024

Espectacular el servicio al cliente y la app

TIENDASELISTORECOLOMBIA
Colombia
About 2 months using the app
Channelwill replied September 15, 2024

¡Estamos muy agradecidos por su reseña de 5 estrellas! Es fantástico saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es crucial para nosotros.
Un cordial saludo,
Equipo de confianza❤️

July 12, 2024

Jensen, I want to express my deep gratitude for your invaluable assistance. You helped me with file importing, and this invaluable help has greatly eased my work. Your app and services are exceptional, and your assistance has been beyond my expectations. Thank you so much for your dedication and professionalism. Keep up the excellent work. Have a nice day ahead.

Chienalafolie
Canada
About 2 hours using the app
Channelwill replied July 17, 2024

Hi, Chienalafolie

Thank you so much for your heartfelt feedback! We're thrilled to hear that Jensen provided invaluable assistance with file importing and that our app and services have exceeded your expectations. Your appreciation for our dedication and professionalism means a lot to us.

We're committed to providing exceptional service and ensuring your work is as smooth as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for your kind words and support. Have a wonderful day ahead!

Best regards,
Trustoo Team

September 10, 2024

Me encanto

CLICK VENDY
Colombia
7 days using the app
Channelwill replied September 12, 2024

Vaya, ¿una reseña de 5 estrellas tuya? ¡Muchas gracias! Nos alegra saber que nuestra aplicación y nuestros servicios están teniendo un impacto positivo en tu trabajo o negocio. Agradecemos tu confianza y lealtad.
Todo lo mejor,
El equipo de Trustoo❤️

August 1, 2024

Great support :)

My Store
Brazil
About 1 month using the app
Channelwill replied August 4, 2024

We're genuinely grateful for your stellar 5-star review! Learning that our app and services are not only satisfying but surpassing your expectations is truly gratifying. Your trust means the world to us.

Warmest regards,
Trustoo team ❤️

Edited June 16, 2024

Really fast response to my concerns. Appreciate all the help. It has everything I need and it is free. :) Thanks so much!

I love that they are always available to assist and help in every concern. Top notch service!

Luxoria Jewelry
Philippines
10 days using the app
Channelwill replied June 8, 2024

Thank you for the fantastic 5-star review! We’re delighted to hear that our app and services are fulfilling your needs and surpassing your expectations. Your support is greatly appreciated.

Warm wishes,
Trustoo team❤️