Reviews (4,912)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like AliExpress, boosting customer trust significantly. It offers a free plan with unlimited product reviews and customizable review display options that align with store branding, enhancing the professional look of the store. The user-friendly interface and customizable widgets simplify review management, while the follow-up email feature increases customer engagement. The app integrates smoothly with stores and is supported by a responsive, multilingual customer support team that efficiently addresses customization and technical needs.

October 21, 2023

Dady Shopping
Mozambique
5 months using the app
Channelwill replied October 23, 2023

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could give us more details about the issues you encountered, we'll do our best to address them and improve our app.

All the best,
Trustoo Team❤️

December 10, 2023

HENRIZK
Brazil
About 1 month using the app
Channelwill replied December 12, 2023

Hi there,

I hope this message finds you well. I wanted to personally thank you for taking the time to provide us with your valuable feedback regarding your recent experience with app.

We truly appreciate the rating you have provided, and while we're glad to know you had a positive experience, we are always striving for excellence and are curious to learn how we could have made it a perfect 5 for you.

Your insights are invaluable to us, and your feedback helps us understand areas where we can further improve. If there's anything specific that you feel could enhance your experience or if there were aspects that didn't fully meet your expectations, we'd be grateful to hear more from you.

Your satisfaction is our utmost priority, and your input will guide us in fine-tuning our services/products to better match your needs and preferences.

Please feel free to share any thoughts or suggestions you might have. We're committed to addressing any concerns and making your next experience with us exceptional.

Once again, thank you for choosing Trustoo.io. We truly appreciate your support and look forward to serving you even better in the future.

Best,
Trustoo team

September 20, 2023

mammute shop
Brazil
7 days using the app
Channelwill replied September 22, 2023

Hi mammute shop,

Thank you so much for taking the time to share your positive feedback and for giving us a 5-star rating! We appreciate your support and look forward to continuing to provide excellent service. Please let us know if you have any questions or need help.

Best regards,
Trustoo Support Team

September 2, 2023

CapiCase
Brazil
7 days using the app
Channelwill replied September 4, 2023

Hello CapiCase,

Thank you for the 5-star rating! We appreciate your support. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help you succeed!

Warm regards,
Team Trustoo

November 6, 2023

Casa & CIA UTILIDADES
Brazil
4 days using the app
Channelwill replied November 8, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️

October 2, 2023

Vooid Express
Brazil
6 days using the app
Channelwill replied October 4, 2023

Thank you so much for leaving us a 5-star review! We're thrilled that our app and services meet your needs and exceed your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

July 27, 2024

Tienda OlaCompra
Spain
July 27, 2024

MIX STORE
Colombia
Channelwill replied July 28, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.

Sincerely,
Trustoo team❤️

November 3, 2023

Janine & Beauty
Sweden
3 days using the app
Channelwill replied November 6, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️

September 30, 2023

Needs Now
India
3 months using the app
Channelwill replied October 2, 2023

Hello there. Thank you for your 4-star review. We appreciate your feedback, and we're glad to have you as a user of our app. If you have any specific suggestions or if there's anything you'd like us to improve, please don't hesitate to let us know. Your input helps us enhance our services. If you ever have more questions or need assistance, please feel free to reach out. We're here to assist you. - Trustoo Team