Reviews (5,715)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

July 28, 2024

Suporte muito bom resolveu meus problemas

Lady Delicato
Brazil
4 days using the app
Channelwill replied August 4, 2024

Obrigado pela sua incrível avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio é inestimável para nós.

Atenciosamente,
Equipe Trustoo❤️

August 2, 2024

grace was good

AVOURI
United States
3 days using the app
Channelwill replied August 4, 2024

Thank you from the bottom of our hearts for your exceptional 5-star review! It's fantastic to learn that our app and services are not just meeting but exceeding your expectations. Your confidence in us drives us forward.

Sincerely,
Trustoo team ❤️

May 8, 2024

Sou brasileiro e a equipe sempre é muito prestativa quando me atendem e fazem de tudo para me dar um suporte de qualidade!
I'm Brazilian and the team is always very helpful when they assist me and do everything they can to provide me with quality support!

Berço de Amor
Brazil
10 months using the app
Channelwill replied May 13, 2024

Agradecemos imensamente sua fantástica avaliação de 5 estrelas! É maravilhoso saber que nosso aplicativo e serviços não estão apenas atendendo, mas superando suas expectativas. Seu endosso é inestimável para nós.

Tudo de bom,
Equipe Trustoo ❤️

June 18, 2024

Great and very fast response time in live free chat support!

OtterBuddy™
Egypt
30 days using the app
Channelwill replied June 23, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.

Best regards,
Trustoo team❤️

October 15, 2024

her şey yolunda, gayet iyi

My Store
Türkiye
29 days using the app
Channelwill replied October 17, 2024

Geri bildiriminizi takdir ediyoruz ve ziyaretinizden keyif aldığınız için çok mutluyuz. Teşekkür ederiz!
En iyi dileklerimizle,
Trustoo Ekibi❤️

May 26, 2024

Great support. But im very disappointed that this app cannot sync reviews with shop app. Thats a very bug turn off for shopify because Shop app is one of the biggest marketplace for shopify users. Hopeful this will be fixed asap

Meeky Cart Discounts
United Kingdom
About 2 months using the app
Channelwill replied May 27, 2024

Hi, Meeky Cart Discounts!

Thank you for taking the time to leave us your feedback. We sincerely appreciate your kind words about our support team, and we're glad to hear that they have been helpful.

However, we are genuinely sorry to learn about your disappointment with the current lack of synchronization between our app and the Shop app. We understand how crucial this feature is, especially considering the significance of the Shop app in the Shopify marketplace. Your concerns are completely valid, and we apologize for any inconvenience this has caused you.

Please know that we take your feedback very seriously. Our development team is already aware of this limitation and is actively working on finding a solution to integrate our app with the Shop app. While we cannot provide an exact timeline at this moment, please rest assured that we are prioritizing this enhancement and aim to roll out this feature as soon as possible.

In the meantime, if there are any other features or improvements you would like to see, we would love to hear from you. Your suggestions are invaluable to us and help us in our mission to provide the best possible experience for our users. Our goal is to address this issue and ensure that our app fully meets your expectations, ultimately earning your 5-star rating.

Thank you for your understanding and patience. We are here to support you, so please don’t hesitate to reach out with any further questions or concerns.

Best regards,
Trustoo Team

July 5, 2024

Atendimento via chat muito eficiente, otimos na solução de qualquer problema

Brasil Eletronics
Brazil
4 months using the app
Channelwill replied July 7, 2024

Muito obrigado pela sua excelente avaliação de 5 estrelas! É uma delícia saber que nosso aplicativo e serviços não apenas atendem, mas superam suas expectativas. Seu endosso significa tudo para nós.

Atenciosamente,
Equipe Trustoo ❤️

October 12, 2024

faith agent is the top

Vetto Store
United Arab Emirates
29 days using the app
Channelwill replied October 13, 2024

We’re delighted to know you had a fantastic experience. Thank you for the great review!
All the best,
Trustoo Team❤️

October 24, 2024

soporte muy rápido y resuelto con conocimiento
Gracias!

Segurito Shop
Mexico
23 days using the app
Channelwill replied October 26, 2024

¡Apreciamos profundamente su evaluación de cinco estrellas! Es maravilloso saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es invaluable para nosotros.
Atentamente,
Equipo de confianza❤️

October 3, 2024

excelente

AGILSHOP
Colombia
About 1 month using the app
Channelwill replied October 6, 2024

¡Gracias por tu increíble reseña de 5 estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es invaluable para nosotros.

Atentamente,
Equipo de confianza❤️