Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

October 26, 2024

Bom app, recomendo.

Cbm Store
Brazil
About 19 hours using the app
Channelwill replied October 31, 2024

Obrigado pela sua avaliação positiva! Estamos felizes em saber que você teve uma ótima experiência.
Tudo de bom,
Equipe Trustoo❤️

July 23, 2024

Just amazing helpfull service, and easy to use.

OZI. AMSTERDAM
Netherlands
About 2 hours using the app
Channelwill replied July 26, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

June 27, 2024

É o melhor e mais fácil aplicativo de avaliações para se usar. Recomendo. E o suporte atende prontamente.

MuitoCLick
Brazil
4 months using the app
Channelwill replied July 2, 2024

Agradecemos profundamente sua avaliação de 5 estrelas! É maravilhoso saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio é inestimável para nós.
Atenciosamente,
Equipe Trustoo❤️

August 12, 2024

Excelente aplicación y tiene un muy buen servicio al cliente

BAM TIME
Colombia
5 months using the app
Channelwill replied August 20, 2024

¡Su excelente reseña de 5 estrellas es realmente apreciada! Descubrir que nuestra aplicación y nuestros servicios se alinean perfectamente con sus necesidades y van más allá de sus esperanzas es realmente alentador. Su apoyo nos inspira.

Atentamente,
Equipo de confianza ❤️

December 18, 2023

You can add 5 star reviews and 4 star and all the reviews using that specific app, easy to use, customer support is amazing, i just send a message and i got a reply in some secs , just wow, and the girl at here Jensen, she helps me very much, she was very kind and nice to me.

Woof and Whisker World
United States
5 months using the app
Channelwill replied December 22, 2023

Hello Woof and Whisker World,

Thank you for taking the time to share your detailed feedback! We're delighted to hear that you find our app easy to use and appreciate the flexibility of adding different star reviews. It's fantastic to know that our customer support, especially Jensen, has made a positive impact on your experience. We're thrilled that Jensen's assistance was helpful, kind, and prompt.

If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with Trustoo remains top-notch.

Gratefully,
Trustoo Team

July 4, 2024

awesome sause

ToyRumble
United States
About 1 month using the app
Channelwill replied July 7, 2024

Your outstanding 5-star review is truly appreciated! Discovering that our app and services are aligning perfectly with your needs and going above and beyond your hopes is truly heartening. Your support inspires us.

Kind regards,
Trustoo team ❤️

June 27, 2024

Very good support and very good app.

ZEP.RO - Ți-e la îndemână!
Romania
16 days using the app
Channelwill replied July 2, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️

March 2, 2024

Amazing!! The only app who really worked on my store, and the best part is, their support is outstanding! Even on the weekends, I could get a reply from Pia in a very short time, and not only have my problem sorted out, but also got everything explained and detailed to me. 1000% recommend.

Mellow
Brazil
3 months using the app
Channelwill replied March 5, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

January 7, 2024

Pia was sure to take the time to review my complains because i was using a third app and the review won't display. She was able to fix that in a couple of time. Also What is cool about this app is that you can import review from other platform very interesting

Essentique
United States
5 months using the app
Channelwill replied January 8, 2024

Hi Essentique,

Thank you for sharing your experience! We're glad Pia could address your concerns promptly. It's fantastic to hear that you find the review import feature interesting. If you have more feedback or questions, feel free to let us know. We're here to help!

Warm regards,
TEAM TRUSTOO

February 29, 2024

Great. I have used this app previously in another store. The staff are always friendly and reply very quickly.

The only issue I have experienced is the review stars can only be displayed on one featured product on the homepage - unless you ask Trustoo to fix it. There is no way to do this yourself - as far as I am aware. But as I said, they reply and fix it quickly.

I recommend this app.

Mirphys
New Zealand
5 months using the app
Channelwill replied March 2, 2024

Your glowing 5-star review has brightened our day! We're thrilled to learn that our app and services are not only meeting your needs but also exceeding your expectations. Thank you immensely for your unwavering support.

Warm regards,
The Trustoo Team ❤️