Reviews (5,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective product review management, which boosts credibility and customer trust. It features a user-friendly interface, seamless integration, customizable review displays, and follow-up email capabilities. The free version offers unlimited product reviews and a comprehensive toolset suitable for any business size. Exceptional customer support is frequently highlighted, with a team ready to assist with both simple and complex issues.
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I spoke to Shan as I had some issues getting the reviews published on my product page. She was very helpful and prompt in fixing all my concerns straight away. Glad to know that help is always there.
Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Shan❤️
very helpful and on point solution .
We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.
Best wishes,
Trustoo team❤️
The support is top notch!
Your review made our day! We’re so pleased you had a good time with us.
All the best,
Trustoo Team❤️
I recently started using Trustoo.io's Product Reviews App, and I must say it has been a game-changer for my business. The platform is user-friendly, making it easy for customers to leave their feedback. What impressed me even more was the exceptional customer support. The team at Trustoo.io was responsive, helpful, and ensured that any queries or concerns were promptly addressed. Their commitment to customer satisfaction truly sets them apart. I highly recommend Trustoo.io for anyone looking for a reliable and efficient product reviews solution.
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️.
good response
Your generous 5-star review fills us with gratitude! Knowing that our app and services are hitting the mark and going beyond for you brings us immense joy. Your backing is deeply cherished.
Warm regards, Trustoo team ❤️
very friendly a lot of support great app
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️
Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.
To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.
The final straw was being blocked from leaving a review. Trustoo seems more interested in stifling user input than fostering it.
In short, Trustoo is now overpriced for its limited features and indifferent to user feedback. Look elsewhere for a better experience.
Hi Holibag,
Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made this adjustment to balance the service being provided to our loyal customers and also to manage the operational expenses of the app.
Upon checking, we did not receive any messages or emails from you, and we do not have any recent history of conversation indicating that you have reached out to our customer service. Please do not hesitate to contact us if you need further assistance or have other concerns. We are always here to help. 😊
All the best,
Trustoo team❤️
Great thank you !!
Your outstanding 5-star review is truly appreciated! Discovering that our app and services are aligning perfectly with your needs and going above and beyond your hopes is truly heartening. Your support inspires us.
Kind regards,
Trustoo team ❤️
my experience with u is very Amazing thank you for help me :)
Your review made our day! We’re so pleased you had a good time with us.
All the best,
Trustoo Team❤️
Great integration with the shopify store, one of the best that doesn't charge you to start using it. The usability is very easy and interactive, without complications. You can customize the comment formats, such as number of comments, style of customer names and button colors.
The best thing so far is the customer service, which has been very responsive and attentive when I've needed to consult. Rating 10
Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Shan❤️