Reviews (5,711)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

May 24, 2024

Service et réponse rapide, le chat est super réactif et ils ont solutionner rapidement

RuthsWear
France
4 months using the app
Channelwill replied May 27, 2024

Votre avis 5 étoiles est une musique à nos oreilles ! Nous sommes ravis de savoir que notre application et nos services font une différence dans votre travail ou votre entreprise. Merci de nous avoir choisis et de partager votre expérience positive avec les autres.
Tous mes vœux,
L'équipe Trustoo❤️

Edited March 26, 2024

Update: They fixed the issue and everything is fine now, thank you for support.

Original: Unfortunately, 50 emails/month is a lie. They count POS orders also even if there are no email addresses.

Turku Kārums
Latvia
3 months using the app
Channelwill replied January 26, 2024

Hi there,

Thank you so much for your honest feedback. We sincerely apologize if it took time for us to finally sort out your concern. This should have been expedited if we had understood it very well. Please know that we will do our best to meet your needs.
If you encounter any problems, or if you have requests, please do not hesitate to reach out, and we will do our best to assist you.

All the best,
Trustoo Team

August 18, 2024

Excelente!! muy amigable e intuitiva

Mi tienda
Ecuador
11 days using the app
October 14, 2024

Excelente APP,Tienen buen soporte

WAJACCESORIOS
Colombia
About 3 hours using the app
Channelwill replied October 16, 2024

¡Apreciamos mucho tu evaluación de 5 estrellas! Es fantástico saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo lo es todo para nosotros.
Atentamente,
Equipo de confianza❤️

January 5, 2024

The assistant was not only incredibly helpful in guiding me through the app's features, but she was also very kind and friendly. Her warmth and patience made the entire experience enjoyable, and I was able to navigate the app effortlessly. I highly recommend this app, not just for its functionality but also for the exceptional customer service provided by the friendly assistant!

Aurora
United Kingdom
About 1 month using the app
Channelwill replied January 8, 2024

Hi Aurora,

Thank you for your heartwarming review! We're thrilled that our assistant made your experience enjoyable and effortless. If you ever have more questions or need assistance, we're here for you. Your recommendation means a lot to us!

Warm regards,
TEAM TRUSTOO

July 26, 2024

Son muy amables y resuelven cada duda!

My Store
Chile
4 months using the app
Channelwill replied July 28, 2024

¡Muchas gracias por tu brillante reseña de cinco estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es realmente apreciado.

Atentamente,
Equipo de confianza❤️

March 20, 2024

it's really great app! Its level of customization sets it apart from other review apps. Additionally, the customer support team is incredibly helpful and responsive. I highly recommend it!

Venara
United States
3 months using the app
Channelwill replied March 22, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

June 20, 2024

superb support

Vixello
India
Over 1 year using the app
Channelwill replied June 23, 2024

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.

Best wishes,
Trustoo team❤️

November 15, 2024

muy buena app la recomiendo

Encanto Online
Colombia
About 2 hours using the app
Channelwill replied November 21, 2024

Vos aimables paroles sont très appréciées. ¡Merci pour esta crítica fantástica!
Bien cordialmente,
L'équipe Trustoo❤️

October 3, 2024

Parfait

JeFacilite
France
1 day using the app
Channelwill replied October 6, 2024

Merci pour votre incroyable avis 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien nous est inestimable.

Cordialement,
L'équipe Trustoo❤️