Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and extensive customization options. It's recognized for allowing import of reviews from various sources, handling large volumes of reviews, and offering unlimited product reviews in its free plan. Merchants also commend the responsive customer support and features like displaying ratings, CSV review imports, and multi-language support with auto-translation. These features make it a versatile tool for boosting customer trust and sales.

February 20, 2024

Shan was very kind and responded quickly, handling my inquiries with great care. Despite my limited English, she also communicated in Japanese, making it possible for my requests to be fulfilled. I appreciate it very much. I'm glad I used this app. With the support team available, I feel confident using this app even if issues arise in the future.

私の担当をしてくれた方はとても丁寧に、かつ迅速に対応してくれました。私のつたない英語でも、担当の方が日本語翻訳を使ってコンタクトを取ってくれました。今後問題が起きても安心してこのアプリを使うことが出来そうです。ありがとうございます。

Ocean Leather
Japan
6 days using the app
Channelwill replied February 22, 2024

Ocean Leather, ありがとうございます for your detailed feedback! We're delighted to hear about your positive experience with our support team, especially with the assistance provided by Shan. Ensuring effective communication and support regardless of language barriers is important to us, and we're glad we could assist you in Japanese. Your satisfaction and confidence in using our app mean a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. またのご利用をお待ちしております!

Best regards,
Shan - Team Trustoo

February 20, 2024

Very Very helpful and did her job well done in like 5 min. Thank you

KiddoPoint
Germany
11 days using the app
Channelwill replied February 22, 2024

KiddoPoint, we're delighted to hear that you found our support very helpful and efficient! Ensuring a smooth and quick resolution to your queries is our priority. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
TEAM TRUSTOO

February 13, 2024

So fast and useful support! Very grateful!

BLISSNOOK
Germany
4 months using the app
Channelwill replied February 16, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Shan❤️

December 18, 2023

Great app, with amazing features and extremely fast customer support. Highly recommend it. I've used it for many months and I'll continue doing so.

Lustra LA
United States
3 months using the app
Channelwill replied December 22, 2023

Hello Lustra LA,

Thank you for your glowing review! We're thrilled to hear that you find our app great, with amazing features, and that our customer support has been extremely fast. Your recommendation means a lot to us.

It's fantastic to know that you've been using our app for many months, and we truly appreciate your continued trust. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out.

Appreciatively,
Trustoo Team

Edited April 9, 2024

shan from tech support is just amazing.
replying extremely fast and solves everything immediately.

My Store
Israel
4 days using the app
March 2, 2024

Amazing!! The only app who really worked on my store, and the best part is, their support is outstanding! Even on the weekends, I could get a reply from Pia in a very short time, and not only have my problem sorted out, but also got everything explained and detailed to me. 1000% recommend.

Mellow
Brazil
About 3 hours using the app
Channelwill replied March 5, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

January 15, 2024

App works very well, free version allows just 15 reviews tho.

thePupBrush
Germany
2 months using the app
Channelwill replied January 16, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

Regards,

Trustoo Team

December 4, 2023

Just Installed trustoo when I was trying different apps for reviews on my website, but after installing trustoo, i never had to look for another review app. The interface of the app is super easy to work with and the customer support is absolutely amazing, they are always there to help. Just love the interface and the customer support.

The Beauty Wish - Shop Beauty Essentials Skincare, Haircare & More
United Kingdom
5 months using the app
Channelwill replied December 5, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 22, 2024

so far so good, looks like this app will be useful. customer service helped really quickly. good experience so far

Elite Intimates Lingerie
Canada
1 day using the app
Channelwill replied February 24, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Shan❤️

March 18, 2024

amazing services, amazing customer support.. Highly recommended!

Discover Buys
United Kingdom
8 days using the app
Channelwill replied March 21, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️