Searchanise Search & Filter , 1,598 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.
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Fantastic support staff, I would highly recommend them to others, I got to admit I was impress with all the service they provided me. Thanks again
Thank you so much for taking the time to share your experience here! It means the world for us to know that our support team's work makes a difference.
Please make sure to contact us with any questions. We are always here for you!
Best wishes,
Searchanise team
I want to say a huge thank you to VIKTOR!! I wanted to make the font a little bolder so my customers coming in could see it. VIKTOR fixed it so fast! He asked me what I wanted and he recoded everything to match my description. 2) The app is very user-friendly, and the design is clean and simple. 3) Suggestions are nice and you can do so many customizations. I am currently on the trial right now and I plan to continue after it ends.
Thank you for this amazing elaborate review! We are happy to see both our customer service and functionality meet your needs. It's truly an honor for us!
We hope that this is the beginning of our long and successful journey! Feel free to reach out to us with any questions. We will be glad to help you with anything.
P.S. Viktor is especially grateful for this review.
Best wishes,
Searchanise team
Amazing service! New features are regularly added and customer support is top-notch! The app can be customised to suit.
Thank you for speaking so highly of our app! It's truly an honor to see you enjoy both our functionality and customer service.
Please make sure to contact us anytime you have a question or need help. We are always happy to help!
Best wishes,
Searchanise team
I'm very impressed with Searchanise and how it has improved my online store. The software is easy to use, fast, and customizable. It has helped me increase my conversions and sales. But what really stands out is their customer support. They are always responsive, helpful, and friendly. They go above and beyond to solve any issues and answer any questions. They are the best customer support team I've ever dealt with. I highly recommend Searchanise to anyone looking for a powerful and reliable search solution for their e-commerce site.
Thank you from the bottom of our hearts for your awesome review! It always feels amazing to see that not just one but several aspects of our app meet your needs. That is nothing but a motivation for us!
We will make sure to keep it up!
Best wishes,
Searchanise team
Excellent support from the team on implementing the feature for the Distacart store. I thank Ksenya P and Vladimir S for there contribution on this. Thank you.
We appreciate your nice review! We are thrilled to see you were impressed by our app's improvement for your store. Our whole team, Ksenya and Vladimir included, thank you for taking the time to share your feedback here!
Please never hesitate to reach out to us with any questions.
Best wishes,
Searchanise team
We've been using this for a couple of years now, totally happy with it. Tons of functionality and greatly increases the capabilities of the search bar.
Support has been great too, quick and easy to work with.
We truly appreciate this nice review, thank you for it! Nothing feels better than knowing our long-term clients stay with us thanks to the features we offer.
As you see, our support team is always ready to assist, so make sure to contact us with any questions.
Best wishes,
Searchanise team
Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there,
Thank you for your review.
We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue.
We would like to make things right and would be grateful if you could give us another shot. Together, we can resolve the issue with the admin panel and ensure that you have a better experience with our app. We hope that this will help you form a better impression of our app and our team. If you are interested in our offer, please let us know. We will do everything we can to identify the root of the problem and fix it.
All the best,
Searchanise team
Amazing service and great customer support also they really work hard to customise your needs. Thank you Searchanise
Thank you for being so kind to us in this review! It makes us proud of our product and customer service so we cannot be more grateful!
We are always happy to help you with any queries and issues so please never hesitate to reach out.
Best wishes,
Searchanise team
Update Sept 6: They have now offered to help me with video support when I initially asked several times and was always denied. It took a very negative review for them to offer a normal level of support. I will look for another app that is easier to setup.
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I think their search and filters would work well if I could set them up correctly. I spent months of emailing back and forth with support over things that should have been easy and even some technical bugs that they don't seem to understand and cannot fix. I begged them to get on a video call to help me finish the setup, but they claimed they could not provide that kind of support. If that's the case, then they should make setup easy. It was such a nightmare. I have built entire websites on Shopify before and nothing has been as difficult as setting up this app. I am so frustrated. Finally, I've given up and will uninstall the app now. Just beware. My developer was even having trouble. I do not recommend this app. I am off to find another.
Thank you for taking the time to share your experience. We're very sorry to see your experience with our app was far from pleasant! It's the last thing we'd like our clients to go through so please accept our sincere apologies.
We looked through your email history with us and we understand why you feel this way. It's indeed very frustrating when the setup process takes so long. We sent you an email about our idea of dealing with this situation. See, we still want to make it right for you and leave you with the best results possible. Please let us know via email if our offer sounds good. We'd be more than happy to continue our journey and show you that we can make it up for you.
As for a video call, we'd like to clarify that initially, we didn't offer it because your plan didn't include such a service. However, we discussed the situation further with our team, and considering the fact that the situation was indeed quite complex, we decided to make an exception. We're sorry to see it was too late! Still, if you ever think of giving our app another shot, please contact us again and we will be glad to help as much as we can.
Best wishes,
Searchanise team
The team at searchandise are always promt to sort out a query, and give top support. The app works very well and we are enjoying much more sales because of it. Thank you!
Thank you for taking the time to share your feedback on our app here! It means a lot to us to know that our app gives you profit and that our support team helps you with all your queries.
We will make sure to keep it up!
Best wishes,
Searchanise team