Reviews (1,669)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store search functionality, noting its ability to make product discovery more efficient and improve online shopping experiences. It features advanced options like real-time sync, personalized results, voice search, and customizable filters suitable for large catalogs. The app is praised for its quick performance and seamless integration with various themes. Merchants also commend the responsive and knowledgeable support team for their assistance in setup, customization, and troubleshooting.

December 11, 2017

Only been using search for 7 days but so far so good, fast search results, great configuration options and well priced compared to the search app I was using before. Very pleased, thank you.

Bluestreak Crystals
United Kingdom
Over 6 years using the app
February 3, 2017

Absolutely blooming marvellous. I am now going to play with this for days and days and create the most amazing experience for my customers. Thank you.

Sfm Sales
United Kingdom
Over 6 years using the app
February 2, 2018

Awesome AWESOME AWESOME!!!! The search function is extremely fast and we have 16,000+ items. Support answered my questions about the program quickly, installation was a breeze.

Auracrystals
United States
Over 6 years using the app
Edited July 19, 2024

Very very impressive. Cheaper than my last search facility. Far more functionality and stats. Highly recommended without question.
EDIT... 12 months on.... still the best. BRILLIANT

EDIT .... 18 July 2024..... STILL AMAZING - Just had another incredible bit of support and my site is flying.

Richards Guitars
United Kingdom
Over 6 years using the app
August 19, 2016

What a wonderful app. Love the clean and sleek look.

Bibliotek
Singapore
Over 6 years using the app
February 18, 2021

Great app. We've been using them for a long time. Just had some custom dev work to do that they accomplished without hesitation. Great team to work with!!

The Basket Lady
United States
Over 6 years using the app
May 3, 2023

Amazing service! New features are regularly added and customer support is top-notch! The app can be customised to suit.

Messina Hembry
United Kingdom
Over 6 years using the app
Searchanise replied May 5, 2023

Thank you for speaking so highly of our app! It's truly an honor to see you enjoy both our functionality and customer service.

Please make sure to contact us anytime you have a question or need help. We are always happy to help!

Best wishes,
Searchanise team

Edited May 30, 2019

We've had serious issues with this app.. Not thrilled with the customer service, either. There are a lot of other search apps, so you should keep on searching, too...

Pinestreet
United States
Over 6 years using the app
Searchanise replied May 28, 2019

Hi,

Thank you for your review. We are sorry to know you are disappointed with our service.

We confirm we did not change our pricing. As far as I can see, your subscription was suspended because of the payment failure. We sent several email notifications before your Searchanise subscription was suspended.

We are really willing to figure out why your emails were left without reply. Our duty is to provide assistance promptly to all the customers with any requests. I've sent an email to you where I ask for additional details so that we could sort the issue out.

Hope we'll clarify the situation and you'll change your opinion on our service. We really appreciate you chose Searchanise and keep using it.

Looking forward to your reply.
Angelina
Searchanise Team

Edited April 29, 2024

I had an issue with the product view, and they quickly contacted me and resolved the problem. Excellent support service. They're my lifesavers! Thank you very much.

Quick Informatica S.A
Argentina
Almost 2 years using the app
Searchanise replied February 7, 2024

Thank you for sharing your experience with us! We're glad to hear that our support team was able to assist you promptly and effectively in resolving the issues you encountered during setup. It's great to know that the app is now meeting your expectations and working well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Searchanise team

October 10, 2017

Fantastic! Highly recommended! The default search is sorely lacking and this app does a great job

Wellies Gumboots
Australia
Over 6 years using the app