Searchanise Search & Filter , 1,601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.
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Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there,
Thank you for your review.
We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue.
We would like to make things right and would be grateful if you could give us another shot. Together, we can resolve the issue with the admin panel and ensure that you have a better experience with our app. We hope that this will help you form a better impression of our app and our team. If you are interested in our offer, please let us know. We will do everything we can to identify the root of the problem and fix it.
All the best,
Searchanise team
Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.
Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work.
As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at feedback@searchanise.io so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you!
Best wishes,
Searchanise team
Very good app and great seach. They have a great support system always happy to help with any problem with the app.
Thank you very much for this review! It's an honor to know you chose us among other search apps. We will do all we can to not disappoint you!
Feel free to contact our customer service team anytime.
Best wishes,
Searchanise team
Viktor B with Smart Search Bar & Filters new exactly what was needed for my site. Not only was he fast but very efficient. Thank you so much!
Thank you for your review, especially from Viktor! "Fast but very efficient" is something we aim to be so we truly appreciate you describing our service this way.
Feel free to contact us with any questions.
Best wishes,
Searchanise team
Tried while on trial version of Shopify. Could get the features exactly as I was expecting. Tips by the support team were pretty helpful too. Great app! Look forward to use when we go live.
Thank you for your review! It's great to see that our app met your needs.
We hope your experience with our app gets even better with time. We promise to help you as much as we can, so feel free to reach out to us with any questions!
Best wishes,
Searchanise team
The app has so many bugs. Customer support has no idea how to fix issues which generic response. They charge a premium for an app that is not premium. The app has completely stopped working on my website and I have no idea why. They're say they are sorry in response to this review, a generic response rather than fixing important issues.
Thank you for your review. We are extremely sad to see you had such a disappointing experience with our app!
We indeed currently have a bug related to Draft products in our system which affects your store and we can assure you our team is currently working on it. The last thing we want is for our responses to leave an impression of generic ones. We are truly sorry we made you feel like we do not look into your case individually. We promise to do better!
As for the app not working in your store for a period of time, as we see we addressed this problem via email too and we hope the solution we implemented helps you!
Thank you again for your honest feedback and for staying with us! We sincerely appreciate it and will fix the bug as soon as we can.
Best wishes,
Searchanise team
We love Searchanise and use it on several stores. It is fantastic, and the support is great. No wonder they have so many 5-star reviews, including this one.
This review is music to our ears, really! Thank you very much!
We truly appreciate your loyalty and it means a lot to us that you decided to use our functionality on numerous stores of yours. We will always be happy to help you as much as we can so please never hesitate to ask for it.
Best wishes,
Searchanise team
Excellent technical service. Immediate response and solution at the moment. I recommend the application as the technical service.
We wholeheartedly appreciate your review! It's a great sign that our customer service's hard work makes a difference. Thank you for letting us know about it!
Please make sure to reach out to us with any questions you have. We are always glad to help.
Best wishes,
Searchanise team
Fast and friendly support. Got great features and the devs are willing to add additional things. Added custom features after writing them. Great app can recommend!
Thank you for your kind review! It's our pleasure to help you as much as we can. If we know we can do something extra for you, we will surely do it and we're happy to see you appreciate it so much.
Feel free to let us know anytime you need our help.
Best wishes,
Searchanise team
So helpful! Thanks so much.
We sincerely appreciate your kindness in providing us with this review. Your positive feedback fills us with pride in our product and customer service.
We are always available to assist you with any questions or concerns, so please do not hesitate to contact us.
Best regards,
The Searchanise Team