Smart Search Bar & Filters , 1,469 reviews
Very easy to use and program. Makes our store shopable without having to have perfect data. I would recommend this app! Thanks Homeplumbing.com
Thank you, it feels great to see our app being so handy! Your feedback on the easiness of the setup and usage means everything to us.
Best wishes,
Searchanise team
Great app.. www.westcoastvapesupply.com uses it and so does www.superstrain.com works great. It's really nice the way toi shows up..
Thank you very much for your kind words! As we understand, you're using our app on two of your stores. If so, it's a great bonus.
Feel free to let us know if you need help with anything. We are always here to help!
Best wishes,
Searchanise team
Can't give it enough stars. It is super easy to setup and does everything that more expensive search apps do for a fraction of the cost. The support is excellent. Normally picking apps from the marketplace is hard but this one should not be a hard choice. We use it for all of our stores.
Thank you for such high praise! It's always delightful to see that people choose our app out of all other search apps. What is even more pleasant is to see our clients using our app on several stores. We truly appreciate your loyalty.
Best wishes,
Searchanise team
On 21 Jul the search engine was down and stopped working. There was no notification on the downtime and our web store was not showing the intended search results. Our conversions were affected because customers could not find what they want. Today we realised the search results were not showing a complete listing and we had no idea how long the error has been going on for. Several important SKUs were missing from the search results page although the search query keywords were consistently included in the product titles. Our conversions were affected and we're still waiting for a response as we speak. These episodes of downtime have clearly shown that the app is unreliable. I would not recommend using it as the risks are too high.
Hello,
Thank you for your feedback.
We are very sorry for the issue and we take responsibility for it. In the reply to your email, we did our best to explain why this problem happened in the first place. In short, our inner price conversion processes caused a heavy load on our indexation. Of course, it's not an excuse in that situation but we wanted to keep you posted on what was going on.
As we remember, the issue was fixed with a re-indexation and we advised you to set up automatic re-indexation in your store. Recently, we checked your store and noticed that you indeed set up the automatic re-indexation like we advised. Glad to see that!
As we see, our widgets work properly in your store at the moment. Still, if you have any other questions on this matter, feel free to contact us via email. We are always ready to help with any problems or queries related to our app.
Best wishes,
Searchanise team
It was a very good experience working with the developers, they solved our requests efficiently.
We are pleased to see you decided to share your experience with our development team here. Thank you! This is what we aim for, to keep your clients satisfied and make sure they get their requests done. Feel free to contact us again if any other queries appear.
Best wishes,
Searchanise team
This is a very robust search tool for customers on our website! Been using it for two years. Very happy with it!
It honestly feels like a gift to receive praise from our long-term customers. Thank you so much! If you ever have any questions or problems with our app, please make sure to contact us. We will be more than happy to help you.
Best wishes,
Searchanise team
I have a complex issue that's giving me a lot of headaches. I'm glad the support team responded immediately. Stacy helped me analyze the problem and Paul wrote the javascript code to fix my problem. This is a fantastic experience! The support team is absolutely the best!
Thank you for taking the time to share your experience! Responding faster in critical situations is actually our goal and we are happy to see such positive results. Now we aim to not stop there and keep going to provide the best customer service for our clients. Thank you again for supporting us on our path to this goal!
Best wishes,
Searchanise team
I think this is one of the best available plug-in tools available to quickly and easily improve the search experience on Shopify stores.
Wow, what an honor to receive such high praise! Thank you for taking the time to let us and all visitors here know what impression we left on you. We will do our best to not disappoint.
Best wishes,
Searchanise team
The app looked like a great solution to what I needed, but my experience has plagued me with problems. It messed up the arrangement of my collections. This was able to be fixed with forced reindexing. But then I added a new collection that showed not only the products in that collection but every single other product in my store. Again, fixed with reindexing, but why can't it just do this automatically? Now, that same collection contains no products at all. I am running around in circles and paying a small fortune for the privilege.
Hello,
Thank you for taking time to elaborate on your negative experience. We are truly sorry you faced these issues on your collection pages!
We understand that forcing re-indexation isn't always convenient when you create new collections, especially a lot of them. However, we'd like to point out that there are certain limitations in Shopify API that make it necessary for this action to be done in order for new collections to be displayed properly.
However, we took into account your opinion and we are happy to tell you that we added an option to set up the automatic re-indexation in the stores. This way there is no need for you to click it manually each time you modify the store because you can set up the automatic re-indexation by schedule. You can read more about this feature in our help portal at the link: https://docs.searchanise.io/set-up-automatic-indexation-shopify/
We really hope you’ll like it! If any questions appear feel free to contact us via email. We are always here to help you.
Best wishes,
Searchanise team
we have been using it for over 3 years,the Searchanise team really went above and beyond to help us,great services.
It's always a delight to see to see our long-term clients be so happy with our app and our team. We couldn't ask for more so thank you very much!
Best wishes,
Searchanise team