Reviews (1,682)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

May 29, 2020

If you have a large amount of products, this app is a must have for customers to be able to find what they're looking for easily. I was surprised when I found that some cross sell and upsell widgets were included in the app (such as Most Popular Products, Similar Products etc). The app also includes some fairly in depth analytics of the search, to help you understand what people are searching for and how many purchases were made through the search.

Blighty's British Store
Canada
21 days using the app
September 13, 2019

Fantastic app with full smart search and stock filtering capabilities. An intuitive program with a smooth and user friendly set up. Support team are fantastic and very responsive. Thank you to the developers for helping us make the small tweaks necessary to achieve our desired result. Highly recommenced!

Natasha Marie Clothing
Australia
21 days using the app
Searchanise replied September 19, 2019

Our support team is one to be proud of as they strive to ensure excellence in the quality of our service and they are thrilled to hear your kind words. Thank you for your compliments and recommendation!

January 12, 2017

Tested most apps with similar functionality. Smart Search is supporting Langify, so users can finally search in their own language (at least part of it). It is still strange to me that languages are not in the prime design of a shopping product. But Langify and Smart Search have overcome some of this together. Downside is that Smart Search itself is only in one language...

Freemancave
Netherlands
Over 1 year using the app
August 20, 2020

Above all else, the responsive and expansive support from the Searchanise team is enough for me to recommend this app.

Furthermore, the ease of use, intuitive functionality, Custom CSS fields for further customization, and out-of-the-box clean interface make this an exceptional service. Not to mention it's a bargain of a price!

If you've had poor experiences with search tools or companies in the past, switch to this. You won't regret it.

OPT Telescopes
United States
20 days using the app
Edited March 16, 2020

This is a must-have app for any serious Shopify shop owner that wants to provide buyers with a simpler way to navigate or search your shop.

CheckOutStore.com
United States
20 days using the app
February 10, 2017

Awesome app. We just started using it. very easy to use and search is bette on our store. four-bros.com

Karimah Fashion
United States
20 days using the app
May 24, 2023

Tried while on trial version of Shopify. Could get the features exactly as I was expecting. Tips by the support team were pretty helpful too. Great app! Look forward to use when we go live.

Test Store Name
India
20 days using the app
Searchanise replied May 25, 2023

Thank you for your review! It's great to see that our app met your needs.

We hope your experience with our app gets even better with time. We promise to help you as much as we can, so feel free to reach out to us with any questions!

Best wishes,
Searchanise team

Edited September 26, 2022

We used this app for about 1-2 years, its pretty good and full of options. They've changed their pricing about 3 times, doubling ths cost most of the time. Way too costly for what it is, we are done with it. We triied to reach customer support and they have no control on it, cant help.

TheWheelShop.ca
Canada
Over 1 year using the app
Searchanise replied September 30, 2022

Hello,

Thank you very much for your feedback. Glad to hear that you have been using our app for so long and enjoyed its functionality!

Regarding the situation with pricing that you are describing, we had started using a new pricing model recently, and prices for some plans indeed have been raised. We kept the pricing the same for over 9 years, but our app has changed quite a lot after all these years, so we had to make changes to the subscription plans eventually.

I also must say that we have changed our prices only once, it has never happened before. As far as I understand, you are also referring to the situation when your discount had expired, about which you reached out to us about 5 months ago. In the email with the offer of this discount it was stated that this discount only lasts for 1 year, which it did.

We have sent you a message about the pricing for your store at jpvachon1@gmail.com a few days ago. If you don't see it in the inbox, please check the spam folder or message us at feedback@searchanise.io. We will be more than happy to find a solution for you and answer any questions if they arise.

Have a nice day!

October 29, 2018

this application continues to surprise me,not only it solved the products search problem but also the most important part they continue to add more features to the application, recently the recommendation block function, it is amazing , thank you "Smart Search & Instant Search" team.

I was gonna give it 5 stars but because of the lack of some simple features like:
- make in search results the zero prices products to appear last after products with prices
- make products with higher discounts to show first in search results

Al-VOIP.COM
Saudi Arabia
Over 1 year using the app
Edited April 28, 2018

Tested some other search apps, nothing compares with this one, look no further, you need this app!

Outletfashion Net
Belgium
19 days using the app