Reviews (1,682)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

Edited December 7, 2021

I'm writing from Japan. I'm using a translation site, so I'm sorry if it's rude or inappropriate.
Among the apps that support searching in Japanese, I think that it is a fairly high-performance app and the price range is reasonable.
The customer support staff responded promptly and politely even though they were busy.
I am very grateful. thanks so much!
日本語での検索に対応しているアプリの中では、一番使いやすくお値段的にも納得のいくアプリだと思います。
フィルターの表示を変更したかったのですが管理画面からは設定ができず、サポートセンターに問い合わせたところ、わざわざカスタマイズしてくださいました。
おかげさまで理想の検索フィルターが設定できました。親切かつ丁寧なご対応をいただき、ありがとうございました。

クラスラ
Japan
19 days using the app
February 28, 2020

We've been using the app for under a month's time now, but we are beyond impressed with the easiness to install, the customer service from the Searchanise team, and all of the features that come with the Pro plan we signed up for.

Healthy Habits Living
United States
19 days using the app
August 28, 2017

I love you guys, I never love anyone in the whole world the way I love you guys. My life without you is just lost without being found.

Thank you.

Simple Jimbo Furniture
United States
19 days using the app
November 12, 2017

I love this app, does it all for you and makes your store look very professional

Ericas Fresh Start
United States
19 days using the app
September 3, 2022

A really disappointing experience from start to finish. During a routine speed audit, our web agency discovered that Searchanise was causing our Shopify store to run much slower than it should, so we uninstalled the app and contacted the developer to request a refund of our annual subscription. Several days later, there’s been no reply whatsoever from Searchanise. Poor performance and poor customer service - the worst of all worlds!

Catesbys
United Kingdom
Over 1 year using the app
Searchanise replied September 6, 2022

Hello,

Thanks a lot for sharing feedback with us. We are sorry to know that we have made such an impression on you.

Unfortunately, our support team has been overwhelmed lately. We are terribly sorry that we had to make you wait. Anyway, we did our best to improve the response time of our support team and we hope that such delays won’t appear again.

Regarding the issue with store speed, all the Searchanise scripts are loaded asynchronously, so it shouldn't affect overall performance. However, if you face any difficulties with that again, please let us know. Our whole team will be happy to find a solution for you.

Best regards,
Searchanise team.

March 1, 2017

Very happy with this app so far. Does exactly what we need it to do. Shame that Shopify's own Search Tool isn't nearly as effective, but at least there are great apps like this to fill the gap.
www.gazebospareparts.co.uk

Gazebo Spare Parts
United Kingdom
19 days using the app
July 12, 2022

Excellent value, functionality, speed, customizability and most of all: top notch support by the developer team. Highly recommended!

Hifiheadphones
United Kingdom
19 days using the app
Searchanise replied July 15, 2022

Hello,

Another top notch thing is your review here! Thank you very much for taking time to share it, we are happy to know we are useful for your business.

Feel free to let us know if any other queries appear. Our team is always here for you!

All the best,
Searchanise team

February 1, 2022

integrates and works seamlessly and perfectly. make navigation across all tags user friendly. team support highly responsive and knowledgable. reliable and robust app.

KIDSWEAR COLLECTIVE
United Kingdom
19 days using the app
November 11, 2021

I had a hard time getting this app to work with my shop but the support team walked me step by step to make it work for my shop! I'm super excited to have this tool in my shop!

Canoodle Company
United States
19 days using the app
October 9, 2023

This is such a cool little app! I've installed many apps but found this Searchanise the most flexible in terms of what filtering you can add.

The support team have also gone above and beyond to help us with the look and feel of the plugin against our theme. Highly recommend

The Canvas Hive
Australia
18 days using the app
Searchanise replied October 11, 2023

We would like to express our sincere gratitude for your fantastic and detailed review. It brings us great joy to know that our customer service and functionality have met your expectations. It is truly an honor for us to receive such positive feedback. We hope that this is just the beginning of a long and successful journey with you.

Please do not hesitate to contact us if you have any questions or concerns. Our team is always happy to assist you in any way we can.

Best regards,
The Searchanise Team