Reviews (1,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.
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Awesome app, I love it! It is perfect for my house plans online site and works perfectly at organizing all my products.
I like the search app but I needed one with a search bar, the theme I have does not have a good search bar. Great app! candycakeweddings.com
Thank you very much for giving it a try and for leaving this five-star review! Just letting you know, our Instant Search Widget can replace the not-so-good theme bars. You can enable it in the admin panel. Please let us know if you need any assistance with that.
Just Great, definitely a must-have app!!
Amazing straight out of the box. I had my techie standing by in case I needed help... and I didn't! Can't wait to play with all the features.
Thanks! We couldn't be happier to hear such awesome feedback! Have fun playing around and don't forget we've got your back always standing by too.
feedback@searchanise.com is where you can reach us anytime.
Stellar support with a quick response when I asked for stuff got instant and over the top engineered solutions. Thanks to the team at Searchanise and keep doing this awesome job. Looking forward to customising my search CSS for Neumorphism
The customer support is excellent, Anastasia was very helpful and sorted out my issue straight away. The functionality of this app is perfect for what we need.
Thank you very much for the kind words. We are glad to hear that you enjoy our app and support!
Your review is highly positive, but it looks like we still lack something to get all 5 stars. Please don't hesitate to message us at feedback@searchanise.io if you have any suggestions on how we can improve your experience further or experience any issues. We will be happy to help!
I like the app, but we had a significant drop in speed on our shop, from 28 to 19, due to this app. I wrote to you about this to find out if there are any solutions, but I still haven't had an answer. If there is no improvement, I will have to delete the app.
Hello,
Thank you for taking the time to share your feedback with us! We are sorry to see you had issues with using our app in your store. We totally understand how speed is important in terms of user experience.
As far as we see, we addressed it via email. In case you still need any assistance on this matter, feel free to let us know.
Best regards,
Searchanise team
Great app, great functionality
Good product and great support. They helped me to customize the filter to fit my theme correctly. Highly recommend.
Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless.
Best wishes,
Searchanise team
This app has some good search features, but there are a few bugs in the system and the customer support is terrible!!! I followed their supplied instructions and spent days assigning colour families, but they don't show as colour swatches on the shop front. I have written to them 3 times to ask for help but have had no reply, but someone has reset all the families previously assigned. soooo frustrating and a massive waste of time.
Hello,
Thank you for taking the time to share your feedback. We are truly sorry to see you had such a frustrating experience with our app!
As I see, one of our articles about colour families was indeed confusing so it's no surprise you had issues with this feature of ours. We apologize for that! Good to see that in the end you received correct instructions.
By the way, our team added the needed details to the article so it doesn't confuse our clients anymore. Thank you very much for drawing our attention to it!
All the best,
Searchanise team