Reviews (1,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient search and filter function, which enhances online shopping experiences. It's praised for seamless integration with various themes, high customizability, and performance. The customer support team is noted for their quick and proactive service. Merchants value the app's analytics feature and its ability to handle large product catalogs, leading to increased conversions and sales. The Google-like search feature and personalized customer service are also highlighted.
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As a store owner there's only two things I request of every app. Firstly, it must work for my customer. Thankfully, this one seems like it would once you set it up right. Secondly, it's features must work on the back-end. This is where this product fails. The CSV import for synonyms is utterly broken, it can't even import files that it creates itself if you just change one character. Lastly, and this one is big - The price listed needs to be the price charged. After hours of research I decided on this app BECAUSE of their pricing. On their website there's a 3000-product plan for $19 a month. In the app I'm being forced to sign up for the 5000-product plan for $27 a month. Unfortunately I've wasted hours of my time trying to get the csv import to work only to find out while looking for documentation that I'm getting screwed into paying almost double. Uninstalling this.
Hello,
Thank you for taking time to share your feedback with us! We are sincerely sorry to see you unistalled our app and faced very frustrating issues with CSV import.
Of course, it's all up to you, yet we'd still like to offer you help with CSV. Our support team already contacted you via email with more details. In that message, we also shared more details on the pricing situation. If you decide to give us another shot, feel free to respond to the email we sent. We will gladly continue helping you.
Best wishes,
Searchanise team
Excellent App! It is everything we wanted in a search bar :)
Great app. Completely helpful for filtering and anticipating customer inquiries.
basstrapp.com
The app has strong functionality making it much more than simply a search app. We use Searchanise mainly for search results, collections, and filters on both. It would be great if they advanced their filters to include sliders for numerical ones, and if they could develop local search indexing it would make it a lot faster. Overall definitely worth a download.
Thank you very much for taking your time and leaving us a detailed review, we appreciate it a lot!
We are glad to say that slider filters are now featured in our app. Considering that you mentioned the lack of this feature as a downside of our app, it would be great if you could test the slider filters and let us know if they work the way you need them to. Please refer to our article about how they can be set up: https://docs.searchanise.io/set-up-filters-based-on-product-options-tag-prefixes-metafields/#converting-numeric-filters-by-metafields-into-the-slider-filter.
Regarding the speed, we would really appreciate it if you could let us know if there are any particular aspects of the app that you'd like to be faster, e.g., full re-indexation speed, or the process of rendering of search results. Please feel free to message us at feedback@searchanise.io, we'd be glad to find a solution for you!
Worst app of the app store
This app will destroy your website. I installed it, immediately my website gone from 3s speed to 7, it brokes the minify job that has been done to improve the website.
This is by far the worst experience i ever have with a shopify app, and of course delete the app doesn't fix their mess, i will have to pay an other speed optimisation and hope bold don't make me pay fees to fix the coding too, i am already about 100$ lost here. Awful!
Hello,
Thank you for sharing your feedback with us. I'm sorry to hear that you have faced such issues when using our app.
As we haven't had a chance to be informed about this issue from you yet, we'd like to thank you for bringing it to our attention now. We have gotten in contact with you via email to examine the issues closely.
If you have any questions or concerns, feel free to contact us at feedback@searchanise.com. We'd be glad to help you.
Works great so far, loving the app
Just loaded the Searchanise app and it indexed our over 25,000 parts in less than 10 minutes. The documents are great relative to fine tuning the widget to display the information that you want to display. This looks like it will be a fantastic addition to our new website and make search much easier and much more sophisticated.
Decorators Supply
They write one price on this page, but another on their own website.
And then this is not so simple to use as expected. Less user friendly.
Awesome App! Easy Install & super user friendly
best search and collection filtering app ever! I've worked with several other ones, but searchanise is by far the best product, support, and easy of installation...all my friends use it as well, it's kind of a no-brainer at this point in our business.