Reviews (1,684)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales with its advanced search and sorting capabilities, especially for large product collections. It features customizable filters, real-time syncing, and maintains fast performance on both mobile and desktop. The support team is noted for their quick, effective assistance, even during off-hours, enhancing the overall user experience and making it a valuable tool for e-commerce operations.
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Tested various apps, this is exactly what we needed! Pro and perfect integrated in our brand and shop design.
Great support! they were quick to respond and i am happy with the app integration to my website. even shows a slight speed increase in my store speed due to better product indexing.
Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there,
Thank you for your review.
We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue.
We would like to make things ...
Update Review: the developer contact back to me and offer the solution to the bug. After trying to find the replacement apps, the similar issue also occurs. 4-stars for resolution at the end.
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There is a bug in the search box for the one using mobile devices. It has been 4 days and there is no resolution yet. If your customers mostly access your site via ...
First day on it but it seems to be working very well. I already used support a few times and they are quick and helpful. I had my doubts at first...but im impressed so far!
Seems to be a nice app. Support very responsive as well. The only thing I wish is that it was easier to control the upsell and cross sell items shown. You can set it manually or have it algorithm-based. But I haven't yet found a way to easily set different complimentary products for each main product (like butter with bread).
If you use the auto feature, they say it uses data from sales in the ...
Hi,
Thank you for your high evaluation of our app. We are happy to know that you like both the functionality and the interface of our Smart search app.
As for the interface ...
Hello
i am trying to contact Smart Search & Instant Search team but no result found.
i want some changes in my site for searching thats why contacting this team but no results
Hi,
Thank you for bringing this to our attention. As far as I see, your messages were successfully received and you are now in contact with the team discussing the necessary ...
very bad customer support. I have contacted them to help out with several issues with the setup but they literally never replied to you!
Hello,
Thanks a lot for your feedback. We apologize for a delayed reply that made you think we did not respond to our clients' emails. It's also very sad to see that ...
I'm not sure why only one product shows up as available for every product, have emailed videos to get help, but no one has actually looked into the issue or helped me figure it out so it is usable
Hi, we are really sorry to hear that you have faced the issue with our app. As far as I see, we have provided a solution to the issue in the current email thread. Please ...
Communication is slow. Can only talk to them through email. Strange settings that I cannot figure out how can my products characters being connected with their filter options. Don't know where to change the layout style of my collection pages. Service is very unintelligent and couldn't understand my breif questions at all. Not helpful even before my trial is ended, decide to remove the app after ...
Hello,
Thank you for taking time to provide feedback. We are really sorry to see that our support service didn't meet your expectations and you find the app complicated.
We ...