Reviews (1,681)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales with its advanced search and sorting capabilities, especially for large product collections. It features customizable filters, real-time syncing, and maintains fast performance on both mobile and desktop. The support team is noted for their quick, effective assistance, even during off-hours, enhancing the overall user experience and making it a valuable tool for e-commerce operations.

September 6, 2023

The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search ...

TripleClamp Moto Canada
Canada
About 23 hours using the app
Searchanise replied September 8, 2023

Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant!

We understand that the initial interface ...

October 7, 2019

I needed something to replace Algolia as it was not working well with Shopify. Smart Search was extremely easy to install and understand.

N101
United States
39 minutes using the app
Searchanise replied October 16, 2019

We appreciate your trust in our product as a reliable solution for your business. Thank you for choosing Searchanise and for your great feedback!

June 27, 2018

Works great so far, loving the app

Love Emma Design
United Kingdom
24 minutes using the app
October 17, 2019

excellent app I recommend it to all users who need to improve their customer experience. It helps to find products easily and also increases sales

TEKADIECELL
Guatemala
24 minutes using the app
Searchanise replied October 24, 2019

Thank you so much for this great review! We appreciate you recommending our app and wish you many more happy customers and even more sales!

November 20, 2017

Just loaded the Searchanise app and it indexed our over 25,000 parts in less than 10 minutes. The documents are great relative to fine tuning the widget to display the information that you want to display. This looks like it will be a fantastic addition to our new website and make search much easier and much more sophisticated.
Decorators Supply

Decorators Supply
United States
21 minutes using the app
Edited May 7, 2019

it's a very good, work good and really important for the search bar, easy to use and nice to see the product proposition

TattooStyleConcept
France
9 minutes using the app
December 6, 2022

Brilliant app and even better support. Willing to help you out always. Would definately recommend this for anyone with a Shopify website.

Teach Solas
Ireland
9 minutes using the app
Searchanise replied December 6, 2022

Your review definitely made our day! Thank you very much! We will aim to keep it up to never disappoint you.

Best wishes,
Searchanise team

November 10, 2017

Awesome App! Easy Install & super user friendly

Lat26
United States
7 minutes using the app
November 16, 2021

very complicated design, it did not work for me. i actually need a very simple filter, here you are stuffed with more feauters that no one needs.

brandwatches24
Germany
About 1 hour using the app
Searchanise replied November 22, 2021

Hello,

Thank you for taking time to provide your feedback, it's really important to us. We are sorry that you find the app's design complicated. We will totally consider ...

July 1, 2022

As a store owner there's only two things I request of every app. Firstly, it must work for my customer. Thankfully, this one seems like it would once you set it up right. Secondly, it's features must work on the back-end. This is where this product fails. The CSV import for synonyms is utterly broken, it can't even import files that it creates itself if you just change one character. Lastly, and ...

Oem Car And Truck Seats
United States
About 1 hour using the app
Searchanise replied July 7, 2022

Hello,

Thank you for taking time to share your feedback with us! We are sincerely sorry to see you unistalled our app and faced very frustrating issues with CSV import.

Of ...