Reviews (1,680)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

November 10, 2017

Awesome App! Easy Install & super user friendly

Lat26
United States
7 minutes using the app
November 16, 2021

very complicated design, it did not work for me. i actually need a very simple filter, here you are stuffed with more feauters that no one needs.

brandwatches24
Germany
About 1 hour using the app
Searchanise replied November 22, 2021

Hello,

Thank you for taking time to provide your feedback, it's really important to us. We are sorry that you find the app's design complicated. We will totally consider simplifying it and more details from your experience with our app will be of great help.

We'd be grateful if you could email us at feedback@searchanise.io with the details of your experience. We are sure that your suggestions will make our app better!

Your cooperation will be appreciated greatly.

Best wishes,
Searchanise team

July 1, 2022

As a store owner there's only two things I request of every app. Firstly, it must work for my customer. Thankfully, this one seems like it would once you set it up right. Secondly, it's features must work on the back-end. This is where this product fails. The CSV import for synonyms is utterly broken, it can't even import files that it creates itself if you just change one character. Lastly, and this one is big - The price listed needs to be the price charged. After hours of research I decided on this app BECAUSE of their pricing. On their website there's a 3000-product plan for $19 a month. In the app I'm being forced to sign up for the 5000-product plan for $27 a month. Unfortunately I've wasted hours of my time trying to get the csv import to work only to find out while looking for documentation that I'm getting screwed into paying almost double. Uninstalling this.

Oem Car And Truck Seats
United States
About 1 hour using the app
Searchanise replied July 7, 2022

Hello,

Thank you for taking time to share your feedback with us! We are sincerely sorry to see you unistalled our app and faced very frustrating issues with CSV import.

Of course, it's all up to you, yet we'd still like to offer you help with CSV. Our support team already contacted you via email with more details. In that message, we also shared more details on the pricing situation. If you decide to give us another shot, feel free to respond to the email we sent. We will gladly continue helping you.

Best wishes,
Searchanise team

Edited April 3, 2021

The app has strong functionality making it much more than simply a search app. We use Searchanise mainly for search results, collections, and filters on both. It would be great if they advanced their filters to include sliders for numerical ones, and if they could develop local search indexing it would make it a lot faster. Overall definitely worth a download.

Officecentre
New Zealand
About 1 hour using the app
Searchanise replied June 23, 2022

Thank you very much for taking your time and leaving us a detailed review, we appreciate it a lot!

We are glad to say that slider filters are now featured in our app. Considering that you mentioned the lack of this feature as a downside of our app, it would be great if you could test the slider filters and let us know if they work the way you need them to. Please refer to our article about how they can be set up: https://docs.searchanise.io/set-up-filters-based-on-product-options-tag-prefixes-metafields/#converting-numeric-filters-by-metafields-into-the-slider-filter.

Regarding the speed, we would really appreciate it if you could let us know if there are any particular aspects of the app that you'd like to be faster, e.g., full re-indexation speed, or the process of rendering of search results. Please feel free to message us at feedback@searchanise.io, we'd be glad to find a solution for you!

Edited July 8, 2020

Worst app of the app store

This app will destroy your website. I installed it, immediately my website gone from 3s speed to 7, it brokes the minify job that has been done to improve the website.

This is by far the worst experience i ever have with a shopify app, and of course delete the app doesn't fix their mess, i will have to pay an other speed optimisation and hope bold don't make me pay fees to fix the coding too, i am already about 100$ lost here. Awful!

L'Univers Otaku
France
22 minutes using the app
Searchanise replied July 8, 2020

Hello,

Thank you for sharing your feedback with us. I'm sorry to hear that you have faced such issues when using our app.

As we haven't had a chance to be informed about this issue from you yet, we'd like to thank you for bringing it to our attention now. We have gotten in contact with you via email to examine the issues closely.

If you have any questions or concerns, feel free to contact us at feedback@searchanise.com. We'd be glad to help you.

January 23, 2018

They write one price on this page, but another on their own website.
And then this is not so simple to use as expected. Less user friendly.

On The Rugs
Denmark
19 minutes using the app
Edited January 14, 2019

best search and collection filtering app ever! I've worked with several other ones, but searchanise is by far the best product, support, and easy of installation...all my friends use it as well, it's kind of a no-brainer at this point in our business.

Ice Cold Lmnd
United States
December 18, 2019

Top notch. Can't wait for a meeting with the team, they seem eager to be of top tier service. Smooth UX.

music-gram
Canada
Searchanise replied December 20, 2019

Your review is music to our ears. We are here for you anytime, just shoot us an email at feedback@searchanise.com Thanks for the 5 stars!

January 10, 2020

Fantastic app, and even better support team. Awesome app + awesome team = Happy Cheeky Kea! Highly recommended!

CK Swagworks
New Zealand
Searchanise replied January 27, 2020

Thanks so much for your amazing review and recommendations! Happy Сheeky Kea + Awesome reviews = Happy Searchanise Team!

September 6, 2016

The best search app in the Shopify app store. Very happy with this app and will not use anything else for our search needs.

Vaperteststore
Canada