Reviews (1,669)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store search functionality, noting its ability to make product discovery more efficient and improve online shopping experiences. It features advanced options like real-time sync, personalized results, voice search, and customizable filters suitable for large catalogs. The app is praised for its quick performance and seamless integration with various themes. Merchants also commend the responsive and knowledgeable support team for their assistance in setup, customization, and troubleshooting.

April 12, 2019

These guys are amazing. The app is feature packed to the brim, a bunch of things I didn't even expect when installing but then was pleasantly surprised to find! Everything works nicely, they have a bunch of integrations. Great product well worth the money!

Touché
Netherlands
Over 2 years using the app
Edited March 4, 2017

Excellent app and great service! See it live on our store: EraVape,com

Eravape
United States
Over 2 years using the app
Edited September 20, 2023

I really love the power of this app for search. It is very fast and can be seamlessly customized to the look and feel of your store. There are many functions that I like: instant search, search suggestions, upsell/cross sell, merchandising suggestions etc and you can use your search data to direct zero result searches to products/pages you think the customer was intending. I received very good service, although had to wait a few days for a reply, but the help was excellent and accurate. Most importantly, it makes it easy for customers to find what they want.
Update Mar2023: It’s now been 2 years using this app and I continue to appreciate the solid support. In the last year I have updated my theme and most recently installed filters on collections which required some coding additions which was actually very straight forward and quick, with the help of Stacy. This app would be the most important app we have.
Update Sep2023: The level of support and response times has improved a lot. I've been able to get considerable CSS support on tweaks I needed and good explanations of what was being done. The support in the Asian time zone is now very good.

Axessorize
Australia
Over 2 years using the app
December 1, 2022

Fantastic service. Always fast to reply. Have not found better app for the filtering and search. Highly recommend.

changelingerie.ee
Estonia
Over 2 years using the app
Searchanise replied December 6, 2022

Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless.

Best wishes,
Searchanise team

July 21, 2021

A sudden glitch was a quick fix for their team!! I notified them via Support and within 24 hours they were able to access our code & fix the issue. Thank you!

Narcissus Tallahassee
United States
Over 2 years using the app
Edited January 10, 2023

I installed this app for my SafetyRailSource website and it's really really good. It literally took minutes to install and it integrated with my website seamlessly. I also appreciate the support I received from the team. They helped me with some customization needs and gave me good advice on how to improve the search responses. I tried other search plug-ins and this one was the best I saw.

The support team guys helped me with a configuration question and quickly responded and made the adjustments for me. Thanks.

Safety Rail Source
United States
Over 2 years using the app
August 7, 2018

If you need a search tool that embeds AI like capability for your site, this is it. Awesome customer service and app.

Stickmanvinyls
Malaysia
Over 2 years using the app
February 16, 2023

IIya P. was super helpful and fast to customise some CSS for our mobile site. It looks amazing and works perfectly. Thanks so much for your help, great work!

Ozdingo
Australia
Over 2 years using the app
Searchanise replied February 17, 2023

Hello,

Thank you for this amazing review! Such gratitude makes our whole team (especially Ilya, of course) happy and makes us work even harder. We truly appreciate it!

Feel free to contact us with any questions!

Best wishes,
Searchanise team

April 1, 2019

App works great for our purposes. Definitely recommend..............................................

7 Bucks a Pop
United States
Over 2 years using the app
May 2, 2023

I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues.

Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.

Jo Dane
United States
Over 2 years using the app
Searchanise replied May 4, 2023

Thank you for this thoughtful review! It's an honor to see you chose us among other search apps and that you're happy to stay with us.

It's also pleasant to know our support team's responses left you satisfied! Knowing that you think so highly of our customer service gives us the best assurance that we're doing it right.

We also appreciate your comment on the UI area that you'd like to be improved. We will be glad to get more details on it via email and as far as we see, one of our agents is already communicating with you on this matter.

Please make sure to contact us anytime you need help. We are always here for you!

Best wishes,
Searchanise team