Reviews (1,680)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.
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A sudden glitch was a quick fix for their team!! I notified them via Support and within 24 hours they were able to access our code & fix the issue. Thank you!
I installed this app for my SafetyRailSource website and it's really really good. It literally took minutes to install and it integrated with my website seamlessly. I also appreciate the support I received from the team. They helped me with some customization needs and gave me good advice on how to improve the search responses. I tried other search plug-ins and this one was the best I saw.
The support team guys helped me with a configuration question and quickly responded and made the adjustments for me. Thanks.
If you need a search tool that embeds AI like capability for your site, this is it. Awesome customer service and app.
Update 9th of October
The Customer service after a few email back and forth decided to apply the suggested modification, and i think this is a great step forward!
Update - 7 October 2024
The standard filter by shopify has evolved a lot, and it's way better now. I've checked deeper the SEO features by Sarchanise and discovered that their code about collections doesn't generate a proper markup with H3 products names, so it impacts seo negatively. I've reached to support, but they were not able to provide a solution if not the re-issue the standard collection and hide via CSS. This solution is not viable as it will impact the loading speed of the page and makes no sense. I've been a big fan of the app but i'm thinking to switch back as we're losing SEO juice and for ecommerce this means money. Hope they will consider the suggestion as it'll be an easy fix from them, but their codebase is quite cryptic and can't find a simple way to modify.
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This app is simply amazing. It expands the filtering options and searches defaults of Shopify to such a better level that I can only recommend it. The pricing is super affordable and the speed and customization are pretty good and overall easy. The app is well documented. When I reached support they were SUPER PATIENT and guided me to set up the app as I needed. I can only say that I'm extremely satisfied and will keep supporting them!
-------Update 31-08-2023
due to a theme update i had to re-set the code for Searchanise. The support as amazing, and Julia helped me clearly by fixing the steps i could not do myself. She was kind and explained the process and the modifications.
The new Search & Discovery by Shopify is good and powerful finally, but Searchanise is another level, with more options and some amazing features that makes it stand out from the competition. If you need a filter system with lot more, this is again the best!
This is an excellent app and the support staff are very quick to respond
Thank you for your feedback! We're delighted to hear that you find our app excellent, and we're committed to providing quick support. If you ever have more questions or need assistance, please feel free to reach out.
Best wishes,
Searchanise team
IIya P. was super helpful and fast to customise some CSS for our mobile site. It looks amazing and works perfectly. Thanks so much for your help, great work!
Hello,
Thank you for this amazing review! Such gratitude makes our whole team (especially Ilya, of course) happy and makes us work even harder. We truly appreciate it!
Feel free to contact us with any questions!
Best wishes,
Searchanise team
App works great for our purposes. Definitely recommend..............................................
I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues.
Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.
Thank you for this thoughtful review! It's an honor to see you chose us among other search apps and that you're happy to stay with us.
It's also pleasant to know our support team's responses left you satisfied! Knowing that you think so highly of our customer service gives us the best assurance that we're doing it right.
We also appreciate your comment on the UI area that you'd like to be improved. We will be glad to get more details on it via email and as far as we see, one of our agents is already communicating with you on this matter.
Please make sure to contact us anytime you need help. We are always here for you!
Best wishes,
Searchanise team
We've tested several search apps and found that this app's functionality, speed and accuracy are outstanding. The technical support is also very reliable. It is "Must have" app for all stores.
Great application, and we look forward to more creativity in the future, thank you support team.
best wishes