Reviews (1,686)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.

Edited May 15, 2023

Hallo liebes Team, DANKE, der Support hilft euch auch, wenn ihr das Design ändern wollt. Also wir können es nur empfehlen. Danke
Vielen Dank für eure Unterstützung, Ich bin echt begeistert über euren Support. Ihr habt uns sehr geholfen. Es ist echt super, das wir euch immer schreiben können, und ihr super schnell reagiert. Super Support, Super Unterstützung, Super Team
Vielen Dank

AWK Flagship
Austria
Almost 2 years using the app
Searchanise replied December 12, 2022

Hello, thank you very much for your review!

We are always doing our best to keep our replies quick and helpful, happy to hear that it was helpful to you and that our clients appreciate it! If you need any further assistance with the customization, please feel free to message us at feedback@searchanise.io at any time, the whole team will be glad to help!

Best regards,
Searchanise team

January 25, 2019

Nice app, easy to use.
Responsive and support team is helpful. I recommend it even if I find it a bit expensive

House of Vapes - London
United Kingdom
Almost 2 years using the app
January 10, 2020

I've contacted support on multiple occasions, and I've been really happy and impressed.

Super quick response each time, and willing to help with custom CSS, which has been really helpful since I don't have the coding knowledge to make those types of changes on my own.

Based on my experience with the app and their support so far, I would highly recommend giving them a try!

SupplyMe
United States
Almost 2 years using the app
July 25, 2022

Does exactly what we need, and any time I've needed to reach out the reply has been very prompt. Happy with the app!

ARK Skincare
United Kingdom
Almost 2 years using the app
Searchanise replied July 27, 2022

Hello,

You certainly made our day with this review! Thank you for sharing your experience with our app. It's also good to know we managed to help you with your questions in time. We will keep it up!

Best wishes,
Searchanise team

April 14, 2021

This is a great app with great support as well! We have only been using it for a few days but we just LOVE it!

Dilly Dally Kids
Canada
Almost 2 years using the app
April 22, 2022

Searchanise have been excellent in making modifications to their engine to meet our requirements. They have also been very fast to respond for support.

Dura-Lite Canada
Canada
Almost 2 years using the app
Edited December 1, 2023

Outstanding customer service from Searchanise team! We are highly satisfied with this app!
5 stars. Best on the market!

MOTOVEIKALS 21
Latvia
Almost 2 years using the app
Searchanise replied February 27, 2023

Hello,

We wholeheartedly thank you for this review! It's a pleasure to see that both our support and our product itself left an impression on you.

If any questions appear, please make sure to reach out you us again.

Best wishes,
Searchanise team

February 23, 2020

I needed help with removing a section in the search results so I emailed the team and within less than 3 hours was assisted with by Sergey. Highly recommend this app and their support crew

rhui
Australia
Almost 2 years using the app
July 1, 2018

Simple, effective and worth it!

Apco Energy
United Kingdom
Almost 2 years using the app
September 10, 2019

Awesome app, awesome team. The support is super responsive and helpful even with new feature ideas. Best app company I have dealt with so far. The app itself works great and should improve sales in any shop.

Opovoo Online Shop
Singapore
Almost 2 years using the app
Searchanise replied September 12, 2019

The best we could hope to hear from our clients is that we have delivered an all-around top quality service. Thank you so much for sharing this amazing review!