Seguno Email Marketing , 1,111 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing app for its user-friendly interface, affordable pricing, and easy integration with Shopify and Canva. They appreciate the wide range of customization options and templates, which have reportedly led to increased sales. The app's customer support is praised for its promptness and flexibility in pricing. Merchants also value the app's ability to integrate with Shopify's customer segments, discounts, products, and collections.

Edited June 21, 2023

Fácil, intuitiva y con mucho potencial como herramienta de marketing, además el soporte técnico es extraordinario. Gracias

Tienda Naturista Pronapresa
Mexico
Over 3 years using the app
Seguno replied June 21, 2023

Hola, muchas gracias por ser un usuario de Seguno desde hace mucho tiempo y por tomarse un momento para dejar un comentario, ¡realmente lo apreciamos!

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Hi, thank you so much for being a long-time Seguno user and for taking a moment to leave a review, we really appreciate you!

September 23, 2023

very bad

Shop Dart
United States
5 months using the app
Seguno replied September 24, 2023

Hi there. I'm sorry you had a bad experience and wish you had contacted our support team for assistance. We've reached out a number of times but, unfortunately, haven't heard back. Is there a better email address to use for you? If so, please contact help@seguno.com or brian@seguno.com :) We're always happy to help, so if you'd like to get your account up and running, please just let us know!

August 31, 2023

Easy to use, affordable and the staff is so helpful!

The Green Thistle
United States
About 2 months using the app
Seguno replied September 6, 2023

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need more assistance please reach out again!

November 3, 2023

It's fantastic!

Babooshy Tea - Premium Wellness Teas
Canada
8 months using the app
August 18, 2023

Very nice service lo recomiendo
mucho realmente funciona y facil de usar
dinamico y poco estresante

My Store
Nicaragua
2 months using the app
Seguno replied August 23, 2023

Hola, muchas gracias por tu reseña. Realmente apreciamos que te hayas tomado el tiempo de dejarnos una :) Nos alegra saber que hasta ahora te está gustando Seguno. Si alguna vez necesitas ayuda, ¡comuníquese con soporte!
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Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

Edited October 17, 2023

Bei Fragen antwortet der Support super schnell - vielen Dank!
Eine rundum tolle App :)

Manali
Switzerland
7 months using the app
Seguno replied June 16, 2023

Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen :) Wir freuen uns zu hören, dass Ihnen Seguno und die Integration mit Shopify bisher gefallen. Bitte zögern Sie nicht, uns zu kontaktieren Wenn Sie in Zukunft weitere Hilfe benötigen, wenden Sie sich bitte noch einmal an uns!

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Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno and the integration with Shopify so far, please don't hesitate to reach out again in the future if you need more help!

September 26, 2023

Best plugin

Bomb Kozmetika
Slovenia
9 days using the app
Seguno replied October 10, 2023

Thanks very much for leaving us 5 stars; we really appreciate it! Please don't ever hesitate to reach out to support if you have questions or need help with anything.

July 7, 2023

Buena aplicación, precisa. en conjunto con canva, para flyer, y newletter agradable para el usuario y obtener buena rotación para nuestra web.

WEEKENDSTORE
Chile
15 days using the app
September 3, 2023

très bonne application

La boutique de mat
France
About 2 months using the app
Seguno replied September 6, 2023

Bonjour; merci d'avoir laissé un avis. Si vous avez des commentaires sur la manière dont nous pouvons améliorer votre expérience, n'hésitez pas à nous le faire savoir ! Nous vous avons envoyé un e-mail vous proposant de l'aide si vous avez besoin d'aide pour quoi que ce soit :)
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Hello there; thank you for leaving a review. If you have any feedback on how we can improve your experience, please let us know! We sent you an email offering assistance if you need help with anything :)

Edited September 5, 2023

initially there was misunderstanding but I believe that they are doing their job well. Satisfied with customer support team. I recommend to use this app.

BorrowKar
Pakistan
4 minutes using the app
Seguno replied September 1, 2023

Hi there! We're sorry for the confusion the email caused, and we've reached out directly to clarify! Since you had just started your 10-day free trial, the email was to provide more details and let you know what the billing rate would be if you chose to pay for service after the trial. We never begin billing without your explicit approval through the app, and we've confirmed in our logs that there is no pending charge for your account. Please let us know if you'd like to continue with your free trial, and we'll be more than happy to help reset it for you :) Again, our apologies for the confusion!