Seguno Email Marketing , 1,116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, customizable templates, and marketing automation features. Many have reported a boost in sales and value its detailed campaign reporting. The app's integration with Canva and Shopify's customer segments, discounts, products, and collections is highly praised. Merchants consistently commend the customer service for its prompt and helpful responses. The pricing model is considered beneficial for small businesses.

April 10, 2019

I tried my first Seguno email this week. It is easy to use and I was able to adjust it to fit my needs.

Mila Roads
United States
Over 2 years using the app
April 21, 2021

I use this app to help with automating my email marketing and its easy, simple and responsive to use which is always good for beginners like myself. I will continue using it and so far so good

Thespicegift
United Kingdom
Over 2 years using the app
Seguno replied April 22, 2021

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

April 5, 2022

I am someone who struggles with tech stuff. The staff is always kind, patient, and knowledgeable! They truly make it easy!!!

Sunrise Artisan Bath And Body
United States
Over 2 years using the app
Seguno replied April 6, 2022

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

June 8, 2022

Seguno does such a wonderful job, particularly for the solopreneur. It helps get the word out. I am so grateful for all the tools and automations Seguno has. There is so much more I haven't discovered yet. That will come in time — because those orders are coming in, and I’ve got to fill them first!

Anar Gourmet Foods
United States
Over 2 years using the app
Seguno replied June 13, 2022

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far and seeing great results, if you ever need assistance please reach out to support!

April 21, 2020

very easy to use, helps my email marketing and allows me to track better too! I love the abandoned checkout feature too.

Collective Harmony Co
United States
Over 2 years using the app
Seguno replied April 22, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

February 22, 2023

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then.

But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development.

The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you.

When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc.

We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend.

The Cashmere Goat
United States
Over 2 years using the app
Seguno replied March 3, 2023

Wow, thank you so much for these amazingly kind words! We really appreciate you and are so glad to hear how much you've been enjoying Seguno :) Keep crushing it 🦄

July 28, 2021

They are the best. Very useful application, very worth it. Also, great service. Thank you very much!

Atelier Côtier
Canada
Over 2 years using the app
Seguno replied August 12, 2021

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

April 16, 2020

I loveeee this app! It has made email marketing SO easy for FREE! I have been able to reach my customers with automated messaging that I set and forget. Thank you so much.

Froetry
United States
Over 2 years using the app
Seguno replied April 17, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

January 31, 2019

This is an amazing app, wish I could give it more than 5 stars. I am not very creative and it helps me with wording for all different emails. I have tried several email marketing apps and this one is by far the best. As for support they got back to me very promptly with solutions to my problem and also seem ready to help

Wellness Oils & Beads
Australia
Over 2 years using the app
February 5, 2021

Great team, great service, great solution. I love how they don't compromise your address book. They enhance shopify rather than try and create a seperate platform. BE sure to sign up to their regular marketing classes - you will be sure to pickup some great tips to improve your email marketing.

CPRESS
United Kingdom
Over 2 years using the app
Seguno replied February 5, 2021

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions you know where to find us :)