Seguno Email Marketing , 1,116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, customizable templates, and marketing automation features. Many have reported a boost in sales and value its detailed campaign reporting. The app's integration with Canva and Shopify's customer segments, discounts, products, and collections is highly praised. Merchants consistently commend the customer service for its prompt and helpful responses. The pricing model is considered beneficial for small businesses.

Edited April 14, 2019

I used this app to send out some newsletters, promos, etc. and because of its integration with Shopify, it's very user-friendly focused on automation through interaction it really is a great app for anyone no matter how big or small the email list is. I just didn't like the way they designed the unsubscribe button, it is to direct and in your face as if they are encouraging to unsubscribe it's hard enough to retain your list as it is but that's just me. Overall great app.

amerigodeutero
Australia
6 months using the app
September 26, 2019

I did not enjoy the use of images in my newsletters. It is impossible to place images next to a text and the images is so important in marketing. Best effect in my view is to explain text with an image. In Seguno it can only be below or above and not next to the written word.

Lindas Bake and Pack
South Africa
6 months using the app
Seguno replied September 26, 2019

Thanks for the review, we really appreciate it. From the sounds of it, you're looking for our "Image with text" section. Have you tried that? I sent you an email with screenshots and further instructions. If you missed that or need more help, please reach out to Support and we'll get you squared away. Thanks again!

June 27, 2019

I'm using this app for email marketing. So far, it works well. I have had sales from email marketing.
Great app to use!!!!!

Sabatues, LLC
United States
6 months using the app
Seguno replied July 15, 2019

That's excellent that you have already received some sales from your emails. Keep up the good work, and thanks for using our app!

December 17, 2019

definatly the best I have used so far, I would ask they continue to develop it to be the very best, little features like, automated email to send to customer 7 days after purchase to ask for a product review would be cool,
Option to show repeated subscribers who do not open emails, bulk delete rather than export and re- import.

Taskers Angling
United Kingdom
6 months using the app
Seguno replied December 18, 2019

Hey there, thanks very much for your feedback, it means a lot to us! We have a lot of exciting new features up and coming in the near future, so please stay tuned as we continue to develop the app to include things like a product review automation and advanced subscriber statistics :)

September 3, 2023

très bonne application

La boutique de mat
France
About 2 months using the app
Seguno replied September 6, 2023

Bonjour; merci d'avoir laissé un avis. Si vous avez des commentaires sur la manière dont nous pouvons améliorer votre expérience, n'hésitez pas à nous le faire savoir ! Nous vous avons envoyé un e-mail vous proposant de l'aide si vous avez besoin d'aide pour quoi que ce soit :)
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Hello there; thank you for leaving a review. If you have any feedback on how we can improve your experience, please let us know! We sent you an email offering assistance if you need help with anything :)

February 2, 2022

Great app. Integrates well with Shopify. Have been using it for automations and works well. Thanks team Seguno

BorderTribe
India
5 months using the app
Seguno replied February 4, 2022

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

August 3, 2019

I've had nothing but a great experience with this app and its support. Great alternative to MailChimp. Support is fast, patient and professional.
The only star left to earn is notification when a new customer signs up to the store. Otherwise, great app.

Compact Camping Concepts
United States
5 months using the app
Seguno replied August 6, 2019

Thanks so much for your review! We really appreciate it and your kind words about the product and our support, it means a lot. As for the notification request, this hasn't really come up with other users but we'll certainly keep an open ear. The goal though is to active your automations to automatically handle a Welcome email for new signups and to then maintain a regular cadence of newsletters to keep them engaged. Feel free to reach out though, I'm happy to chat more about it all! Thanks again :)

July 1, 2019

I was able to this app to help create my newsletter. It was easy to edit and include on my website.

ENUBEE
United States
5 months using the app
Seguno replied July 11, 2019

Thanks for the review! We're happy to hear it is working out well for you.

February 21, 2021

The best app for email if you have Shopify. Just dump MailChimp and use this if you aren't already.
Given 1 star less because of the reliance on Shopify for customer segmentation.
Just need power-up that segmentation a bit.

Khaucha Dabba
India
5 months using the app
Seguno replied February 22, 2021

Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We have some exciting new features in the pipeline that are coming soon, and improving segmentation is certainly on our road map so please stay tuned :)

Edited May 14, 2020

Works great. Good control and easy to use to get a great branded look. Could use some more alternatives to text sizes, and a little complicated to segment customers. But overall my best choice as a startup.

The Cabinet
Norway
4 months using the app
Seguno replied May 14, 2020

Hey there, thanks so much for taking the time to leave us a review! We do plan on making some changes to the email editing experience very soon, so please stay tuned for those. Are you having any issues segmenting and targeting specific customer groups? If so, please don't hesitate to reach out to our support team, we'd love to give you a hand :)