Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

December 4, 2019

Although I find the templates easy enough, I find the integration with Shopify unclear and clumsy. I initially moved my abandoned cart emails from Shopify to Seguno but then discovered it only sent under certain parameters that were not user based.

Mandala Dream Co
Australia
Over 4 years using the app
Seguno replied December 4, 2019

Hi there, thanks very much for your honest feedback, we really appreciate it! If there's anything you would like assistance with, please don't hesitate to reach out to our support team as they'd be happy to help :) We do plan on making some changes to the types of customers you can reach with the abandoned cart email, so please stay tuned!

October 14, 2023

welcome shop

CLOTHING SHOP
Germany
About 2 months using the app
April 18, 2020

Early days as website is about to launch in a week.

So far very happy with the customisations, overall look and working automations I have so far turned on.

Always quick and concise customer service!

PERIDOT
United Kingdom
About 2 months using the app
Seguno replied April 20, 2020

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

September 5, 2019

This app is great easy to use i recommend this app, have tried other apps not happy this is the best app so far.

Angies' Basement
United States
About 2 months using the app
Edited May 23, 2019

We've imported our list from Mailchimp, and are so ready to rumble with these guys! The easy to use functionalities will save us so much time, and we already experienced great feedback from support.

FeelFriday
Norway
About 2 months using the app
December 14, 2021

Probably my preferred app for the time being! I love how smooth it became to create automatic emails for my subscribers. Extremely inspired with the pleasant of the e-newsletter and the entirety else thus far."

Essentials-4all.com
United States
About 2 months using the app
Seguno replied December 20, 2021

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

April 3, 2023

Very user-friendly, the newsletter looks great, and I'm just really happy with it overall. Thank you for a great app!

Monday & Co. | Freelance Copywriters
Australia
About 2 months using the app
Seguno replied April 3, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

November 5, 2023

good supportive

My Store.om
Oman
About 2 months using the app
November 22, 2023

I suspect there are a LOT 1 stars on their way. From $10 to35? 350%? I wish my store could increase products by this much. I would go bankrupt within a week.

Will be canceling after black Friday.

Cannasutra
South Africa
About 4 years using the app
Seguno replied November 25, 2023

Thanks for the review. You had nearly a 100x ROI on your email marketing with Seguno. That’s incredible! I understand that affordability is a concern right now, though. I meant it when I asked people to contact us if this increase would be too difficult to swallow so we could work something out. I wish you would have!

I have emailed you to continue the conversation. Please get back to me, and I know we’ll find a good way forward together. We so appreciate you using Seguno over these last 4 years! - Chris

November 20, 2023

I'm copying and pasting another review, since I couldn't have said it better myself:

"Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store."

I wish I could justify $35 for Seguno, but I cannot. Bye Seguno!

Black Cat Bazaar
United States
About 4 years using the app
Seguno replied November 26, 2023

Thanks for the review. I understand that affordability is a concern right now, and I meant it when I asked people to contact us if this increase would be too difficult to swallow so we could work something out. I wish you had before uninstalling, but Brian emailed you to continue the conversation. Please get back to us or email help@seguno.com, and we’ll find a good way forward together!

To help make sure you see the value in the new features, we’d be happy to help set them up with you over Zoom and walk through how they can all drive more revenue for you. And I’d love for us to help on the design side, too, to make your competitors jealous. :)

I look forward to hearing from you, as we’d love to have you back. I so appreciate you using Seguno over these last 4 years and wish you all the best! - Chris