Reviews (38)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 20, 2025

We use this app to tare and weigh refill products in our store, it's seamless, easy to use and makes checkout so much easier and error-free. Plus the support staff is very responsive and has helped us resolve issues quickly and diligently. I wouldn't be able to have my little refill shop function as well without this app.

usefull
United States
Over 1 year using the app
Filljoy replied December 23, 2025

Thank you Adriana for the kind review!

November 19, 2025

excellent!

Cold Creek Nurseries
United States
About 1 month using the app
May 20, 2025

We love Filljoy! I don't know how we would function without it. They make checking out our customers by ounces so easy and customer support is so quick to answer. Thank you!

Fill Up Buttercup
United States
Almost 4 years using the app
May 5, 2025

Our business (bulk refill store) would not exist without the Filljoy App. Derrick and team are very responsive when problems or questions arise. At the time of initial set up, over 3 years ago, Derrick himself was on the phone to walk us through each step. Filljoy has also been helpful with recommendations on best prices for scales and tablets, even procuring used tablets and re-selling to us. The interface is less user friendly(small font, not as intuitive) after the Shopify upgrades, but we're optimistic it will improve over time

Mimi's Zero Waste Market
United States
Over 3 years using the app
Filljoy replied May 7, 2025

Thank you Heather and team for the kind words!

December 23, 2025

Filljoy has been such an essential part of our refill store for the past 3 years and counting. The customer service is exceptionally amazing and helpful for any troubleshooting & the app itself has been a great service and feature for all of our customers.

Aina Farm Stand
United States
March 10, 2025

Paying $20/month for absolutely nothing. On it's best day, the Sell by Weight App will take 5 minutes to load on your POS and slow you down. On it's worst day, it shows a blank screen or opens to the 'set up' screen. We have found it to be incredibly frustrating and now it doesn't work at all. We have not been able to use it since last week when they "updated it" and seemingly broke it. We opened a support case which hopefully gets resolved soon, as we are paying for this service.

Vermont Nut Free Chocolates
United States
Over 2 years using the app
Filljoy replied March 13, 2025

Hi Hadley, we spoke yesterday on the phone. We're sorry for the frustration you experienced with our app - the issues you mentioned in your review were unfortunately caused by Shopify and outside of our control as a third party developer, but our new tile should load noticeably more quickly. If you'd like to give our app another try, you can follow the instructions we emailed to you.

April 30, 2025

Paying $25/month for very little. This is designed optimally for wholefood stores and similar. The outlay cost of $25 MINIMUM a month is ludicrous. At best, this app takes 5 minutes to load on your POS and then literally slows down every transaction to a crawl.

SW Coast Refills
United Kingdom
9 months using the app
Filljoy replied May 2, 2025

Hi SW Coast Refills, we're sorry you had the experience you did with our app. We checked and our team never received a support ticket from you, and your account also never accepted our app's billing charge after you installed it most recently in Jan 2025 so you were never billed this year, and this is also why the app may not have loaded correctly for you when you tried it. We wish you the best in finding a solution that fits your needs.

December 4, 2024

Derrick and his team are amazing and are always willing to help with whatever our company needs. We run a direct to consumer meat business and use a variety of the FillJoy apps for our various sales channels. Every time we have had any sort of issue of specialty thing that we have needed Derrick and his team are right there answering our millions of questions and coming up with new and improved beta versions of their apps for us to try. We truly wouldn't be able to run our business on a platform like Shopify without the Filljoy apps!

Pomponio Ranch Meat
United States
Over 2 years using the app
Edited March 12, 2025

We had a problem with sell by weight app, but the company reached out and walked me through the process. So far, it's working exactly as it's supposed to. I have to say it was actually nice talking a person on the phone instead of a robot or being redirected for 4 hours like all the other apps. 5 stars now, thank you

ASAP Stone and Landscape Supply
United States
Over 1 year using the app
Filljoy replied March 6, 2025

Hi ASAP Stone and Landscape Supply, we're sorry you ran into issues with our app during this transition. We checked and don't believe we ever received a support request from you - we've sent you a separate email as we'd love to help get you back up and running, we hope you'll give us the opportunity to make this right for you.

July 25, 2025

Been using them for a year and it solved a glaring Shopify shortcoming.

All Things Barbecue
United States
Almost 2 years using the app
Filljoy replied July 28, 2025

Thank you Chris for the kind review!