Reviews (32)
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The team was incredibly supportive and responsive to our questions and we were excited to have a variable weight solution! It was easy to install, set up, and learn the mechanics of it. We aren't currently using it, because of some complications of our own trying to implement a self-checkout process and overhaul our inventory first. We hope to return to the app again in the future!
Thank you Kim for your kind review, we look forward to welcoming you again!
This app works great! We sell pumpkins by the pound and this app was the solution we needed. It allows us to sell our pumpkins by the pound in a quick and efficient manner.
We are a fabric store with an online and retail presence. Shopify has managed our ecommerce for more than 8 years, but the POS was not a solution for us because it was unable to process fractional amounts. We sell a cut of fabric as small as 1/8 yard and this app makes it possible. Bringing all of business (ecommerce and retail) onto the same system which will radically improve our efficiency. Derrick's customer service is unmatched. He is prompt and clear in his responses and solutions. We need more than 5 stars to say how happy we are with this app.
Honestly best customer service ever. Derick is super responsive and will fix any issues as soon as you reach out to him! Really fantastic and I appreciate a lot.
I really like this app - Derrick was great with helping me get it all installed, up and running and has been wonderful with support along the way. I've been using this app since he first launched it and he's been great with responding to feedback and any questions I've had. It makes it really simple to tare different containers and add multiple bulk items to a cart quickly and efficiently. It also means I don't have to math too much - which is a win in my book!
Thank you so much Alex for the kind review! Looking forward to seeing Kindred Homestead Supply take over in the PNW in 2021 :)
Our business sells frozen meat products both direct point of sale as well as packages that we ship. The problem we faced was ability to sale products by package count when shipping and then sale by individual weights at POS. This product solved this dilemma for us! It is vital that you read and watch the tutorials provided, but if you do, setup is not very complicated. The great thing about the app is that it installs quickly and is immediately applicable. If you have any questions or problems, the support team is very quick to respond and fantastic in providing customer support. They also are continuously working to find improvements to make work flow more seamless and comprehensive. Great app that solves a major problem to the existing Shopify platform. Our "work-around" method had us rounding down to the nearest hundredth of a pound to ensure customers weren't overpaying. We discovered we were losing about $300 per month in lost revenue due to this. The app is easily paying for itself as well as now providing revenue into our account that was being lost. Definitely worth the add if you are facing the same issues. Daisy Oaks Ranch
Thank you Don for the kind review!
This app has been working really well for us. Derrick was super helpful with the set up process and helping us get a scale that would work with our system. Set up was very easy and it is super user-friendly.
Thank you so much Andrea, glad we're able to keep those bananas selling quickly!
This is the App any business selling by weight has been waiting for. Easy to set up and does what it says. Excellent.
We had to change our POS from another platform to Shopify POS. Our business relies heavily on decimal prices for our lumber store. (board foot)
After trying another app we realized the other app doesn't change inventory amounts. This app does!
This app was the only accurate and usable solution for selling in decimals in the POS. We contacted the support team to change the units that is displayed and printed. Instead of lbs it shows bd/ft. They did this with no problems. Thanks!
Without this app we may not have been able to use the Shopify POS at all. Thanks so much!
Thank you so much Richard for the kind review, glad we were able to help!
This app has solved many issues we had with our store. We were unable to figure out how to sell weighted products and this app found a solution for it. Support is excellent as well. Thank you!
Thank you Ashi for the kind review!