Reviews (85)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting Shopify store performance, noting significant increases in sales and customer satisfaction. It offers tools like volume discounts and product bundling, and supports complex promotions such as scheduled sales. The app integrates smoothly with Shopify, maintaining fast loading times, and the support team is responsive, often customizing features to meet specific needs.
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We tried this app for our new automatic discount on 3% VAT deduction plus our Summersales - and it works perfectly- wonderful app and easy to understand. Absolute recommendation if you need more than one discount
Finally an app that works well with our theme! This app offers amazing features and it is easy to use. Will be using in the future!
Exceptional customer service, easy to use! Recommended, don't look anywhere else. Waiting for the sales
I deleted this app and now a few of my collection pages have no pricing. I reached out to them and have not had a response yet.
Our app may not cause that issue. Please check your inbox and send us more information to check your case.
I keep being charged for an app that don't have. I talked to someone last month and got my issue resolved but I am still being charge for an app I don't use or have been deleted I want my refund please.
The charges were handled automatically by Shopify system by 30 day cycles.
There was a recent charge "DEC 29, 2021 – JAN 28, 2022" because the uninstallation was on January 2, 2022 at 11:28 am.
We've already made another refund for your store.
This app does a heck of a lot for its price point. Very reliable, particularly with the POS features. Support has been helpful.
I liked the layout, but the app did not sync with my store. It also changed the dates on which the discount should be applied.
The sync process may take several minutes. We've also corrected the discount setting for your store.
Excellent app. After a long time found an app that helps with multiple promos and that too well integrated. With most free gift apps, sometimes fraud can be done. I highlighted to them and they immediately made changes in this to help me. They are also available for any change I ask, and that too on time. Recommend this 100%
I have checked and tested a lot of apps for bundles, updates and volume discounts. Selly is by far the best app on the market. She was the only one who passed all of my tests. (Only point, I would like to be able to influence the presentation more). Most importantly, it also works very well with GemPages. If it were possible I would give 10 stars.
I've been using this app for some time now and find it extremely useful for many types of promotions. Overall the support is exceptional, answering queries quickly from simple 'I'm looking to run this type of promotion' to customisations and assistance with working with page-builders and other applications.
Overall, as the site has become more and more complex with multi-3PLs, currencies, international pricing and multi-language this app has followed us on the journey and provided incentives for the customers.
This app works perfectly with the promo we want. I had 2 questions and they guys at Selly answered within 45 minutes. Fantastic app and amazing customer service!
Just started using this app but so far seems to work great and does what we have been needing. Customer service is even better.
Update:
I had again a lot of questions because my bundles are a little bit tricky and difficult and I am not the best with that but they fixed and helped me with everything very quick! I was looking for this app for weeks and I recommend this App 100%!
Awesome and very quick and professional customer service!
They customized my Pop-Up gift with my own logo and fixed everything that I asked for within hours (and I asked a lot!)
Easy menu, very quick at loading and the pricing is fair!
This App is such a relief and it makes everything very easy! Thanks guys, you did a great job!
I'm using the app for a few days only, but have to say that the customer support is very fast in answering my questions and solving the issues. Thanks!
The app is very useful. Has so many features that have really helped increase the average order value and the customer service is brilliant!
This is a great app and great support! Check it out: ButterBeMine.com They are fast and helpful when issues arise, although there were very few issues.
For me, it has more than needed. Works smooth, very adaptable and huge variety of possibilities, especially for wholesale but including everything else you need to concerning discounts. I wanted some adjustments and different placings - the customer service is a marvelous experience. Fast, competent, clear - things just get done! I do not use much of it, but absolutely worth the price.
It was a fantastic support from Treedify that I had three issues in a row and each issue was fixed within hours! I greatly appreciate such prompt responses and solutions. We've using app Selly for a few months, the power, stability and complex of functions are great, thank you!
Absolutely LOVE Selly! It provides so many options - upsells, bundles, and more. I use most of the options, and Selly has increased my AOV significantly. Plus, the developers are SO helpful with questions and customization requests. Highly recommend this app.
Awesome app. You will see improved ROI almost immediately. They even customized my fonts to match my theme. Very satisfied!!!
I would say the app does exactly what we expect it to do. Simple & pretty easy to use, although the design is outdated imo. HOWEVER, the customer service/support is absolutely unhelpful & unprofessional. I need them to help create my bundle as single product and they reply with a 1 liner support email. Basically they told me to create new product with their special tag. OK. Did that. Had 8 bundles. Only 1 shows available. Asked them again. They blamed us on having no stock for products inside the bundles. I checked. We have more than enough inventory. Asked them again. THEY ASKED ME WHAT DID I CHECK. Been on and on for 6+ emails with one-liner replies from their support. The disrespectfulness to customers is beyond me. Update: They sent me emails & private msg asking me to remove the review. It's shady as hell. The answer is no. Reason: I am complaining about their customer service, and the way they dragged the conversation is rude.
The products are out of stock as in the attached screenshots:
https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-02-02_at_2.25.03_PM.png?v=1612279509
https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-02-02_at_2.22.48_PM.png?v=1612279509
Please check the inventory carefully
This app has already allowed me to discontinue use of a couple of other apps and save money each month, and i've only scratched the surface of what it can do. On top of that, the app is detail oriented, with a great user interface in addition to a simple back end. I had a question for the developers, and not only did they answer same day, but they logged into my shopify store and made the fix for me. I'm 100% happy with this app, and have bought it for my second Shopify store too!
Support is super helpful and very efficient! the app works great and easy to setup! definitely, a 5star app!
This app is absolutely incredible!
The motivator is absolutely perfect for doing free gift deals, as well as all its other features.
The features are outstanding and the support is second to none.
I've contacted a few times about things I've been confused on how to get work and such and they always respond within an hour and help me out.
I'm recommending this app to everyone!
I used this app to bundle my products as I need to sell two products at the same time, so the customer clicks only one time on the add to cart button and two products are added. But especially the developers are really fast en helpful. I've made 4 inquires and they fixed them all within less than an hour. The only change I would like to see is being able to customise the width of the add to cart button and the price above it, at the moment it's really small compared to the rest of the site. Really recommend this app.
I've only had this app installed for a few days but I already love it! I run an art based shop & have a lot of moving parts specifically rewarding my customers who also support me on Patreon. This app is easy to install and use. It allows me all sorts of wonderful combinations that let me reward different customers at different levels. Just perfect!
A complete app where you can manage all your bundles, wholesales, upsales, postsales.... and with lots of customization.
We tried this app for our new automatic discount on 3% VAT deduction plus our Summersales - and it works perfectly- wonderful app and easy to understand.
This app helps a lot with my cross sell and up-sell. My store's sale has increased by 30% by using just bundles from this app.
This is a great app, superb support. The development team is responsive, helpful, and patient. I highly recommend this app.
Great app with very responsive staff. The only limit is that it can handle up to 15 000 products for product sales. Highly recommended!
Would strongly recommend this app if you are one that likes to customize different types of promotions and discounts at the same time. Definitely meets my requirements plus the developer responds fast.
Great customer support! The app is easy to use and has a clear layout in the admin panel. I only wish it was easier to track specific Shopify discount codes.
App does exactly what I need - to stack discounts. I needed a solution because I have customer tagged discounts, variable volume discounts for other customers and also need to be able to redeem rewards discounts. Spent many hours researching how to resolve this, tried a few other discount apps and landed on Selly. Support was fast, polite and responsive.
This app worked excellently for me to create a discount for a bundled 4-pack of products. Customer service was quick and helpful. 5 stars!
I love this app!! I have tried so many apps for special discounts. Finally found this wonderful app. The app worked great, it did exactly what we needed it to. The support team is amazing always reply to question so fast. And they help to customize the theme in my way. Excellent!!
Unauthorised discount codes are being installed by Selly on my website, without my approval. Costing me money.
Contact me
Website keeps freezing and crashing when customers are trying to select products for the bundle offers
Which app can you please contact me
Thank you for reaching us!
We've checked your case right after your feedback. The freezing bundle in your store is another app. Please check again.
I really love this app. It includes all increase AOV apps. Not only that, support team very very fast when i need help. Highly recommend <3
I cannot recommend this app enough. It is the best app I have ever used. It is easy to setup, intuitive and effective. The app does exactly what you need it to. The customer-facing interface is smooth and professional.
I am a new shop owner and I am cheap so I tried to stick to free apps. I ended up with 4-5 apps that overlap to get the full suite of features I needed. The shop UI got cluttered, and the different apps have slightly different styles, so the customer experience is a total mess.
This app does it all and does it better than any of the other apps. I am only 3 days in and still have 12 free trial days left, but I am going to be very happy paying $15 a month for this incredible tool.
My only suggestion to Treedify is to improve your customer service communications. While my support requests are always acted on quickly and effectively, the communication is short and abrupt. It can come off as unfriendly. When I read your response to customer feedback, I can tell that the person writing the responses is probably a developer and not trained in customer service skills. This is going to hurt you a lot when you want to grow the company.
The rewards program part of the app is stone age, buggy as hell and totally unusable- it frustrates clients and infuriates me as a businessman . I am sorely regretting adding that part of the app. Unfortunately the attitude of the support is arrogant at best. The instructions are written more as a sales pitch than to be actually useful. So much of the rest of the app is really good, but the rewards program is just awful. I'm very concerned this has cost me regular high spend customers.
Thank you for your feedback. You do not have any offline store so that your POS reward can not work normally. Best regards.
Bundling your products made easy! A really simple app to use and integrates seamlessly with your website. Helped to increase our ATV in a major way.
Excellent, simple to use app with bundling, sale and wholesale features second to none. Support is quick, friendly and very helpful!
Super easy set up looks very professional. I would recommend this product to any store. Love it!!!!!
The app is just NOT customizable enough. It's not possible to change the text on buttons and it makes things too difficult for a customer to checkout with a BOGO offer, for example. Especially if you're like me and you want to offer a free gift but your product has many variants then this app is likely not for you. Tried to to replace another BOGO app used in the past and just not getting the conversions I would like.
Tried to speak with support but they seemed unable to understand what I wanted to do. Possibly a language barrier, not sure.
You can edit any text via Settings > Translation. The offer does support multiple variant. Please check your inbox.
Awesome app!!!, I honestly think it's the best one I've found in Shopify, it works perfectly, has many options and the price is perfect! In addition to this, the support team is great, they have infinite patience and help in everything quickly! I recommend 100% !!!
Really Really love this app! Exactly what I need! Very clean code and work perfect! Thank you so much
Awesome app and amazing customer service :) very professional support with lightning fast replies that hit the right spot!
This App is AMAZING! Definitely, recommend getting. MY AOV has skyrocketed and I was able to get back a lot of customers that abandoned checkout. Highly Recommend! Customer service was fast and useful. They literally did all the work for me and sent me screenshots of proof so I didnt even have to exit the email to check. A+ APP!
Thank you, Selly!
It's a bit difficult to navigate, but it's a really great app overall. This app is definitely worth $15 a month! I'm still on the free trial but I'm going to keep the subscription.
EDIT: I got in touch with customer support and they were super helpful!! Once you actually sit down for about 30-45 minutes and really learn the app, it's incredible. There's a lot of features, which is why you actually need to learn the program, but it is definitely worth your while. This app literally does the work of three, I highly recommend downloading it.
Thank you for your feedback, Selly interface is simple like Shopify admin interface. We will check your case to make it even better.
We are this app for some time now and it has a lot of possibilities build in one. You need a bit of getting used to it but the support is fast and correct. Happy with it!
I can't say enough good things about how great this app is and how fantastic the support is! If I could give 10 stars I would! Installed the app this morning and it's so user friendly, support is there for any questions and also helped me set it up until late this evening. My store is functioning amazingly with quantity break discounts across multiple products, visual modifications to show savings, motivators and brings another dimension to the website which allows you to easily offer great deals that WILL entice your customers to purchase! It's so impressive we have installed this app onto our other website and got rid of the old quantity breaks app we have used for years! 10/10!
We give Selly a 5 star rating because it is an excellent app, but that does not mean it is perfect. We recommend it fully and are current subscribers. We are happy with its functionality and the support we received.
That being said, we have had to be in contact with support quite a bit and there were issues, but generally they fixed the issues within a day or less each time. There is room for improvement but overall, Selly does what it does well (eventually) and after much searching, we found them to be the best for us.
Give Selly a try.
5 stars service . Lightning fast and very helpful. This app included all feature that i ever needed.
Selly can help notify consumers effectively. Helps me a lot and increases my revenue
Thank you