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Shipping & Returns automation to help your business grow.
Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more.
- Create and print shipping labels in just a few clicks.
- Access to a large range of carriers. Use Sendcloud's rates or your own contract.
- Stay top-of-mind after every sale with branded tracking emails and SMS.
- Offer customers a smooth returns experience with a branded return portal.
- Track all your delivery and returns data in one, centralised hub.
Languages
Dutch, English, French, Spanish, Italian, and German
Works with
Checkout, Customer accounts, PostNL, DPD, DHL, UPS, Royal Mail, EvriCategories
Labels and packaging
Managing shipments
Rate calculation
Customization
Pricing
External charges may be billed by SendCloud separately from your Shopify invoice. Learn more
Free
Free
- Use our pre-negotiated shipping rates
- Service points in your checkout
- Limited tracking emails for 2 languages
Lite
$29 / month
or $299/year and save 14%
+ €0.10 per label
- Ship with your own carrier contract
- Schedule pick-ups with carriers
- Full suite of tracking emails for 2 languages
14-day free trial
Growth
$89 / month
or $899/year and save 16%
+ €0.09 per label
- Full branded tracking page
- Tracking via SMS
- Pack & Go picking solution
- Phone, email & live chat support
14-day free trial
Premium
$175 / month
or $1,789/year and save 15%
+ €0.08 per label
- Return portal
- Unlimited shipping & return rules
- Dedicated Customer Success Manager
- Remove Sendcloud watermark
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (286)
We have been working with SendCloud for over 5 years and were initially very satisfied. In the past, there was always a dedicated contact person, and any minor issues were resolved quickly and efficiently. However, things have drastically changed. Nowadays, it feels like there’s no one who truly knows your case or is available to help. The software struggles to keep up with Shopify updates, leading to recurring problems that they seem unable to fix. Support tickets are often ignored, leaving us feeling unheard and frustrated. For the price they charge, this level of service is simply unacceptable. Very disappointing experience.
If you try to activate your own contracts it does not work. After contacting their CS and its been more than a month that they have not solved the fact I can activate my own UPS contract, and they gently told me that its a me problem, no clear guideline of when the issue will be solved....
Customer care agent was kind, and I feel sorry that she has to deal with a product that is clearly not ready for mass adoption.
If you ship anywhere else than the European Union this products is clearly not for you...
I've been using Sendcloud for a while now, and it has completely transformed the way I handle shipping on my Shopify store. This app integrates seamlessly with my shop, making it incredibly easy to manage orders, print shipping labels, and track packages—all in one place.
It works super smooth and is reliable. I’m super happy I found sendcloud on time!
L'application marcher super bien, le service est qualitatif et réactif.
Alors pourquoi 3 étoiles ?
Le service mensuel est passé en l'espace de 1 an et demi de 40 euros à 133 euros pour plus ou moins le même nombre d'envois et les mêmes services. Je trouve cela affligeant, des augmentations cela est "normal" mais a ce point c'est prendre ses clients pour des vaches à lait. Je réfléchis de plus en plus a trouver un autre service similaire et moins chère.
(nous avons notre propre contrat, 133 euros étant juste le prix abonnement + les fameux nouveaux 10cts par étiquette de frais qu'ils ont inventés)
Support
App support provided by Sendcloud.
Resources
Launched
July 29, 2015
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