Reviews (413)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to compare shipping rates across carriers, enhancing cost-effective international shipping decisions. Its seamless Shopify integration automates shipping tasks like label creation and tracking. Features like order splitting and service point delivery are also valued. The intuitive design suits businesses without advanced tech skills, and responsive customer support is noted for effectively resolving issues, making it ideal for small to medium-sized businesses.

November 25, 2025

Synchronisation works great. A big plus is that there is also an integration to choose servicepoint delivery. Shipping rates could be better though, unless you have your own contract.

Puur Living
Belgium
About 5 years using the app
November 28, 2025

Llevo un tiempo usando Sendcloud para gestionar los envíos de mi tienda online y la diferencia ha sido enorme. Antes la gestión era completamente manual y perdía mucho tiempo en la oficina de Correos, ahora está todo automatizado y sincronizado con Shopify.

Crear etiquetas es muy rápido y los costes de transporte se han reducido considerablemente gracias a sus tarifas prenegociadas. Además, los clientes reciben los detalles de seguimiento por email, por lo que también se reduce el tiempo destinado a consultas sobre este motivo.

La configuración inicial fue bastante sencilla y cuando he tenido alguna duda, el equipo de soporte me ha atendido de manera rápida y efectiva.

Amrita Cacao
Spain
Over 3 years using the app
November 30, 2025

Hace un tiempo que lo tenemos integrado con Shopify y nos funciona muy bien. Nos ha ayudado a agilizar el proceso de envíos.

BELAMER
Spain
Almost 3 years using the app
January 3, 2026

Sendcloud makes shipping easy with good prices. The Shopify integration works perfectly, and customers are automatically notified about their shipping status.

viaduct shop
Austria
About 1 year using the app
December 9, 2025

Do NOT touch this company.
Tickets raised are left unresolved.
Fraudulent labels printed
A CEO that doesn't reply.
Inept technicians.
And, this is the best one, should you complain about their woeful customer service, they end your contract.
Avoid at ALL costs before they damage your business and brand.

MADISON.cards
United Kingdom
Over 1 year using the app
December 14, 2025

Llevo unos meses utilizando Sendcloud para mi tienda online en Shopify y la verdad funciona muy bien. Los envíos son rápidos y económicos gracias a las tarifas que ofrecen.

Además tienen una atención al cliente bastante buena, algo que valoro mucho!

Eva The Label
Spain
About 1 year using the app
December 1, 2025

Connessione semplice e stabile, non ho mai avuto interruzioni. Inoltre, gestiscono bene la comunicazione e danno un ottimo supporto quando capita qualche errore di spedizione. Apprezzo anche il fatto di poter confrontare i costi di spedizione in modo diretto.

Aptyca
Italy
About 1 year using the app
December 15, 2025

I have to say that i really like working with sendcloud. I think customer service is great, always got quick replies when opening tickets. Had an issue that pick up guy was not willing to get to us and they solved it very quickly. of course rates could be even better especially for foreign countries, but i hope at some point they will, as shipments grow. All in all great experience and i would happily reccommend this platform to anyone. Thank you

Dermaluci Lab
Germany
7 months using the app
November 7, 2025

This app is very helpful to connect our shop with multiple couriers and the possibility to use our custom contracts. The shipping rules are very easy to configure and the emails and landing pages useful to keep the customers always updated! We have been waiting a lot for the multibatch shipping but now is all up and running.

The Pack Stock EU
Spain
Over 1 year using the app
November 25, 2025

Arguably the best shipping app for Shopify. We've tried several competitors over the years and eventually have now settled with Sendcloud. Their platform offers a great overview and fast calculations of shipping rates across so many carriers. Integration with Shopify is near instant, which helps with fulfilling orders quickly.

Chenin Chenin
Netherlands
9 months using the app