Reviews (401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining shipping via smooth Shopify integration, offering competitive rates, and multiple carrier options. Features like automatic label printing and easy returns are highlighted, alongside new additions such as order splitting. The interface is user-friendly, catering to all levels of IT skills, and the support team is noted for their quick and effective responses. Merchants also value the detailed tracking updates provided to customers.
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Synchronisation works great. A big plus is that there is also an integration to choose servicepoint delivery. Shipping rates could be better though, unless you have your own contract.
Llevo un tiempo usando Sendcloud para gestionar los envíos de mi tienda online y la diferencia ha sido enorme. Antes la gestión era completamente manual y perdía mucho tiempo en la oficina de Correos, ahora está todo automatizado y sincronizado con Shopify.
Crear etiquetas es muy rápido y los costes de transporte se han reducido considerablemente gracias a sus tarifas prenegociadas. Además, los clientes reciben los detalles de seguimiento por email, por lo que también se reduce el tiempo destinado a consultas sobre este motivo.
La configuración inicial fue bastante sencilla y cuando he tenido alguna duda, el equipo de soporte me ha atendido de manera rápida y efectiva.
Hace un tiempo que lo tenemos integrado con Shopify y nos funciona muy bien. Nos ha ayudado a agilizar el proceso de envíos.
Platform and integration are reliable, the customer service is prompt. The colab with the insurance with Xcover is great, simple and efficient when a package goes missing. Of course the sending rates are expensive but all postage is these days!
Do NOT touch this company.
Tickets raised are left unresolved.
Fraudulent labels printed
A CEO that doesn't reply.
Inept technicians.
And, this is the best one, should you complain about their woeful customer service, they end your contract.
Avoid at ALL costs before they damage your business and brand.
Llevo unos meses utilizando Sendcloud para mi tienda online en Shopify y la verdad funciona muy bien. Los envíos son rápidos y económicos gracias a las tarifas que ofrecen.
Además tienen una atención al cliente bastante buena, algo que valoro mucho!
Connessione semplice e stabile, non ho mai avuto interruzioni. Inoltre, gestiscono bene la comunicazione e danno un ottimo supporto quando capita qualche errore di spedizione. Apprezzo anche il fatto di poter confrontare i costi di spedizione in modo diretto.
This app is very helpful to connect our shop with multiple couriers and the possibility to use our custom contracts. The shipping rules are very easy to configure and the emails and landing pages useful to keep the customers always updated! We have been waiting a lot for the multibatch shipping but now is all up and running.
I used Sendcloud already for years in Magento. Last year I switched to Shopify and still I am using Sendcloud. It has a good connection and orders are easily imported synchronized. Thing that could be improved is copying the rates from Sendcloud into Shopify. There is an export to csv possible in Sendcloud, but there's no easy way to import it into Shopify.
I like the possibility of buying third party insurance at Sendcloud.
Llevamos más de 4 años usando la aplicación y funciona de maravilla. Tengo mis transportistas integrados y es genial poderlo gestionar todo desde un único lugar.
Gracias!