Sendcloud | Shipping Platform

Sendcloud is quite easy to use and syncs seamlessly with Shopify, which is great. The only downside is that there are often glitches when creating labels, and they stopped offering DPD to the UK. The shipping rates are also not that attractive for international shipments when you compare with other apps like Easyship. But other than that, it's been great for our ad hoc EU shipments.

Sendcloud integrates seamlessly with Shopify. Your orders are automatically synced with labels prepared according to your preferences. You only have to click "create label" and you're done.

Not giving 5/5 because as a starter selling physical products (low margins) I feel the lowest tier pricing is a bit steep. I would also very much like to use GLS as shipper but while it's listed as shipper it's apparently not available on my plan.

The app has definitely saved me money in the long run but, there are teething issues. I activated DHL but get 0 quotes from them. I post a lot using Royal Mail to USA but when adding my parcel size and weight is only lets me use UPS so I have to book direct through Royal Mail after spending time checking. I have queried the issue but never found out what the problem is.

Overall it works okay but I would give 5 stars if they fixed it so I get quotes from more couriers.

Works great! Syncs shopify orders to sendcloud automatically. Takes the weight and packaging specifications and automatically picks the best shipping label. Can still edit on your own before you decide to buy and print the labels. Saves us a bunch of time and hassle for every order. Also able to start without monthly subscription fees, which is fantastic for starting businesses.

Sehr klar strukturierte App, läuft wunderbar integriert mit Shopify. Vereinfacht den Logistikprozess stark!

This has been my go-to platform since the start of my webshop. It’s very convenient, has saved me a lot of time, and Sendcloud’s helpdesk has been consistently helpful.

Important warning: I strongly advise against using the shipping insurance. It’s handled by a third party called XCover. In my case, XCover refused to resolve a valid claim and redirected me to Kifid (the Dutch financial complaints institute). But Kifid confirmed to me that they are not affiliated with XCover at all. Communication from XCover was minimal and responsibility was repeatedly deflected.

Aside from this insurance issue, Sendcloud itself is a solid and reliable platform. Just don't use the optional insurance.

El peor servicio que he visto en mi vida. Se inventan las respuestas, no saben de lo que les estás hablando y si no te ciñes a SU formato de correo no te dan el servicio, pero te siguen cobrando.
Una auténtica vergüenza de compañía. Ni se os ocurra usarlo.

utilizziamo questa piattaforma da più di un anno e non possiamo che essere soddisfatti del servizio. i costi sono tra i più bassi rispetto ad altri concorrenti che hanno tariffe di spedizione molto più alte. con il tempo i corrieri disponibili sono aumentati e questo permette di gestire ogni spedizione come meglio si crede. inoltre il servizio clienti molto gentile e per qualsiasi problematica sono tutti completamente a disposizione e ti mettono a tuo agio sin da subito. dal pannello puoi seguire tutte le spedizioni man mano ed è molto intuitivo sia in fase di setup iniziale che in fase di utilizzo.
servizio consigliato, uno dei migliori sul mercato.

Après avoir testé d'autres outils pour gérer nos commandes et expédier nos coulis, nous sommes passés sur SendCloud et on ne le regrette pas. L'interface est intuitive et très complète, on peut gérer très facilement l'impression des étiquettes. Les branchements avec les contrats transporteurs sont très faciles et vous pouvez mixer vos propres contrats et ceux de SendCloud. Et si vous avez un problème, l'équipe SAV est présente pour vous répondre et résoudre vos problèmes. Et dernière chose, on n'a jamais eu de coupure de service donc pour pour le moment, c'est un sans faute.

Je pense que c'est la meilleure plateforme sur le marché français pour traiter ses commandes efficacement. Application super complète, très facile à configurer et à utiliser. Et le service client est très réactif. les tarifs sont très abordables, je recommande.