Reviews (413)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to compare shipping rates across carriers, enhancing cost-effective international shipping decisions. Its seamless Shopify integration automates shipping tasks like label creation and tracking. Features like order splitting and service point delivery are also valued. The intuitive design suits businesses without advanced tech skills, and responsive customer support is noted for effectively resolving issues, making it ideal for small to medium-sized businesses.
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I used Sendcloud already for years in Magento. Last year I switched to Shopify and still I am using Sendcloud. It has a good connection and orders are easily imported synchronized. Thing that could be improved is copying the rates from Sendcloud into Shopify. There is an export to csv possible in Sendcloud, but there's no easy way to import it into Shopify.
I like the possibility of buying third party insurance at Sendcloud.
Platform and integration are reliable, the customer service is prompt. The colab with the insurance with Xcover is great, simple and efficient when a package goes missing. Of course the sending rates are expensive but all postage is these days!
Game changer. Enviamos a través de Correos (España) y hacer una etiqueta en la web de Correos era una tarea tediosa y entretenida, así que desde que implementamos Sendcloud la eficiencia mejoró muchísimo.
Es muy fácil de integrar y el servicio tecnico muy bueno. Merece la pena y se lo recomiendo a otros vendedores.
Llevamos más de 4 años usando la aplicación y funciona de maravilla. Tengo mis transportistas integrados y es genial poderlo gestionar todo desde un único lugar.
Gracias!
Easy connection, never experienced downtime, and good communication and follow up when their are shipping errors, I like being able to directly compare shipping prices.
Miss sold services (inpost) from the start we said we need service and a rekiable courier and was promised inpost could offer this through sendcloud. What a nightmare! They couldn’t even collect parcels let alone deliver them! So many complaints and damage caused to our business. Sendcloud should not support and sell delivery options that they know will damage peoples businesses.
Do not trust this company and why they say!
I operate a small business with self-fulfillment and Sendcloud is a great solution for me. It was easy to connect to Shopify and set it up with all my requirements and needs. I can navigate all my orders logistic and get reliable and detail information for all my shipments. The preparation of labels and dropping off of the deliveries is very easy and works quickly. I also like the broad selection of carriers which can fit well with my clients needs
Great integration with the Shopify store and great customer service. They seem to be constantly adding new features too, which, at least compared to competitors, are well-priced and much welcome.
Satisfait de Sendcloud en général, mais deux problèmes doivent être réglés
Premier point négatif mais à cause de Shopify qui bloque la chose : le choix du point relais après le paiement pour les utilisateurs non PLUS !
Et le service client, difficilement joignable par téléphone ou carrément, non joignable par téléphone ou même par chat, les week-ends où jour férié par exemple pendant le Black Friday!! Il devrait y avoir une permanence
So far all worked well and the support is very responsive to help out in any matter. Would reccomend Sendclouds services.