Reviews (295)

Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, noting significant time savings of 7-12 hours weekly. They appreciate the easy Shopify integration, automatic purchase synchronization, and flexible carrier options. The reliable performance, responsive customer service, and competitive shipping rates are also praised. Features like managing multiple shops under one account and customizable tracking enhance the customer experience.

August 6, 2019

I use SendCloud since seven months. While the app is relatively easy to use there are ongoing bugs which are not being resolved. Since months there are issues with Packstationen and Paketshops. They are either not available in the app (even so they definitely exist) or the they can be selected but then the app records an error. Annoying. The customer service is friendly but not very responsive or ...

Blanda Beauty
Germany
About 5 years using the app
September 24, 2021

Très bon outil de gestion pour sa logistique. Simple, rapide et facile d'utilisation. Le service client est très réactif également.

Atelier Louis
France
About 5 years using the app
October 18, 2020

Senscloud is een fantastische applicatie die een verbinding maakt tussen uw Shopify (of ander platform) shop en de vervoerders zoals BPost, ... Ze hebben een gratis model waar alle functionaliteiten inzitten, zoals track&trace en een retour portaal. Met deze app kom je direct super professioneel over en je bespaart een hoop geld en moeite. Een echte topper! www.Freddi.be

Freddi
Belgium
Almost 5 years using the app
Edited March 20, 2018

Really great app. A flawless connection with PostNL in the Netherlands. This saves a lot of time!! I can recommend it anyone.

Some minor points of improvement:
+ Using the weight information from the store to automatically calculate which parcel size is required.
+ For combined orders, somehow get this information printed as well, e.g. article numbers and quantities (packing slip) so it is ...

Dobots
Netherlands
Almost 5 years using the app
June 27, 2023

A eviter absolument sauf si vous avez beaucoup d'argent a perdre dans des supplements d'envois injustifiés .

9avril
France
Almost 5 years using the app
Edited February 22, 2021

Sendcloud didn't to fix a bug on their side that kept us from creating shipments because they were "busy rolling out new markets". It's sad because it's a good software and we really wanted to make it work. Finally, we decided to switch to another provider that is focussed on a working product (hopefully). Before signing the contract, make sure everything really really works. Their support takes ...

Black Screen Records
Germany
Almost 5 years using the app
April 23, 2024

Pas de souci depuis les années que j'utilise Sendcloud. Juste le changement de modèle tarifaire il y a quelques mois a piqué un peu.

Le Bar à Chaussettes
France
About 4 years using the app
October 4, 2019

We use the Sendcloud app for all our parcels/shipments. Good value price/quality. Nice and fast creating labels.

clarijs-fietstassen
Netherlands
Over 4 years using the app
July 7, 2015

This is the app every webshop in the Benelux need to install. Before SendCloud we had to copy/paste each order into our DPD and PostNL platform to generate labels. With SendCloud this became an automatic process. In just 5 seconds we managed to have a label printed. Even with our logo on it. They also offer much better prices than the traditional carriers. Also big thanks to Yuri and Tessy for ...

Flyingfrenzy Winkel Be
Belgium
Over 4 years using the app
September 6, 2019

Best shipping tool and incredible service :-) great interface and the Pack&Go is a great tool! Thank you!

sternglas.de
Germany
Over 4 years using the app