Reviews (279)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, which significantly streamlines order and shipping processes. They appreciate the time-saving features such as printing shipping labels, tracking packages, and managing orders all from one platform. The support team is noted for being responsive and effective. Additionally, the app supports multiple carriers, offers competitive rates, and includes multilingual support and customizable tracking emails, making it a reliable choice for small businesses seeking flexible shipping options.

February 26, 2021

The app doesn't work, the orders doesn't mark as shipped, and the tracking numbers are not updating, a lot a manual work with sendcloud, i have contacted them several times and they say that they have a Bug, and they don't provide any solutions, not recommended. i will change to another solution today.

redfitbrand
Spain
17 days using the app
July 12, 2021

Shopify makes sure you have less work, no more typing addresses with the chance of making mistakes! It makes shipping cheaper too, so what more could you wish for!?

graffitishop.nl
Netherlands
16 days using the app
February 18, 2021

SendCloud has a great software to create a clear overview of all my orders. You can easily keep track of all your packages, if they are still on their way or already delivered. They also allow me to send packages to a pickup point, whereas other software platforms didn't offer this option. I highly recommend!

Bar's Bargain
Netherlands
15 days using the app
February 5, 2021

Very easy to use. Takes away a lot of work so you have more time to focuss on other things. Shipping prices are good to.

BC Decorations & Gifts
Netherlands
10 days using the app
January 11, 2024

ik doe alles wat ze zeggen maar een koppeling met shopify lukt niet ..
op youtube gekeken en ook hun eigen website maar op geen enkele mannier wil het werken.

Pompilove
Netherlands
4 days using the app
March 6, 2023

The worst shipping app I've ever used. This app is absolutely useless. It can't even read or import Order Tags. So let's say you want to NOT import orders tagged with "Fraud" there is no way to accomplish this.

Kick Game
Netherlands
7 days using the app
October 31, 2020

Salut, ne prend pas en compte les codes postaux 97000 et 98000 notamment des départements français d’outre mer , avec le transporteur via colissimo et aucun retour du support .

97street
Guadeloupe
2 days using the app
SendCloud replied November 3, 2020

Bonjour,
Après avoir mené des recherches dans notre système et auprès de l'équipe support, nous n'avons malheureusement pas réussi à retrouver votre demande initiale. Par conséquent, nous vous invitons à en créer une nouvelle depuis votre compte Sendcloud (Rubrique Besoin d'aide > "+Nouveau ticket" et choisir le motif de la demande). Nous tâcherons d'y répondre dans les plus brefs délais. Pour information, notre équipe support est joignable du lundi au vendredi de 9h à 17h30.
Cordialement,
L'équipe Sendcloud

August 19, 2015

Extremely dissapointed - the app is available in Dutch only... not good for french & bpost. Could be at least translated to English.

Anna Petrich
France
9 minutes using the app
April 25, 2024

ProductsReview.co
Netherlands
10 days using the app