Sendcloud

Sendcloud

Pricing
Free plan available. Free trial available.
Rating
4.0 (286)
Developer
SendCloud

Shipping & Returns automation to help your business grow.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more. more
  • Create and print shipping labels in just a few clicks.
  • Access to a large range of carriers. Use Sendcloud's rates or your own contract.
  • Stay top-of-mind after every sale with branded tracking emails and SMS.
  • Offer customers a smooth returns experience with a branded return portal.
  • Track all your delivery and returns data in one, centralised hub.

Languages

Dutch, English, French, Spanish, Italian, and German

Works with

Checkout, Customer accounts, PostNL, DPD, DHL, UPS, Royal Mail, Evri

Pricing

External charges may be billed by SendCloud separately from your Shopify invoice. Learn more

Free

Free

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

$29 / month

or $299/year and save 14%

+ €0.10 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

14-day free trial

Growth

$89 / month

or $899/year and save 16%

+ €0.09 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

14-day free trial

Premium

$175 / month

or $1,789/year and save 15%

+ €0.08 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (286)

Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and user-friendly interface, which simplify the shipping process. They value the automated label creation and efficient order management, saving time to focus on other business areas. The responsive customer service is frequently commended, along with the variety of carrier options and global shipping capabilities. Cost-effectiveness and features like personalized tracking emails and support for multiple stores are also highlighted.

November 29, 2024

We have been working with SendCloud for over 5 years and were initially very satisfied. In the past, there was always a dedicated contact person, and any minor issues were resolved quickly and efficiently. However, things have drastically changed. Nowadays, it feels like there’s no one who truly knows your case or is available to help. The software struggles to keep up with Shopify updates, leading to recurring problems that they seem unable to fix. Support tickets are often ignored, leaving us feeling unheard and frustrated. For the price they charge, this level of service is simply unacceptable. Very disappointing experience.

terrorists of beauty b2b
Germany
Over 3 years using the app
December 4, 2024

If you try to activate your own contracts it does not work. After contacting their CS and its been more than a month that they have not solved the fact I can activate my own UPS contract, and they gently told me that its a me problem, no clear guideline of when the issue will be solved....

Customer care agent was kind, and I feel sorry that she has to deal with a product that is clearly not ready for mass adoption.

If you ship anywhere else than the European Union this products is clearly not for you...

THE SKATEROOM
Belgium
3 months using the app
September 11, 2024

I've been using Sendcloud for a while now, and it has completely transformed the way I handle shipping on my Shopify store. This app integrates seamlessly with my shop, making it incredibly easy to manage orders, print shipping labels, and track packages—all in one place.

Swing City Golf
United States
About 2 months using the app

Support

App support provided by Sendcloud.

Developer

SendCloud

Stadhuisplein 10, Eindhoven, 5611 EM, NL

Launched

July 29, 2015

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