Sendcloud

Sendcloud

Free plan available. 14-day free trial.
Rating (3.7)
Reviews
Developer

About this app

Launched

July 29, 2015

Languages

Dutch, English, French, Spanish, Italian, and German

Works with

PostNL, DPD, DHL, UPS, Royal Mail, Evri

Shipping & Returns automation to help your business grow.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more. more
  • Create and print shipping labels in just a few clicks.
  • Access to a large range of carriers. Use Sendcloud's rates or your own contract.
  • Stay top-of-mind after every sale with branded tracking emails and SMS.
  • Offer customers a smooth returns experience with a branded return portal.
  • Track all your delivery and returns data in one, centralised hub.

Pricing

14-day free trial

External charges may be billed by SendCloud separately from your Shopify invoice. Learn more

Free

Free

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

$25/month

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

$75/month

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

$149/month

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

Free

Free

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

$25/month

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

$75/month

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

$149/month

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

246 reviews

Overall rating
3.7
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 8, 2024

It may seem a bit overwhelming because it is a powerful tool made for all sizes of businesses but actually once you jump in, it’s easy to use, customer service is really helpful and if you are a small business like mine, you will get all the benefits of using a tool that’s also made for much larger companies.
Others have tried to lure me away but I am very happy right here. Great app and it works fantastic with Shopify.

59Balloons
Netherlands
8 months using the app
February 3, 2024

Pour le bon côté, installation rapide, tarif intéressants.
Pour les envois colissimo direct et lettre suivis ça semble aller.

Pour le mauvais...

L'interface date de 2010 bootstrap style. Pas ergonomique et lente.
Les règles d'expédition ne sont pas pratiques et mal expliquées.

Le pire ce sont les points relais. J'ai d'abord travaillé avec colis privé mais les points relais n'était plus existant lors de l'impression et il fallait tout sélectionner à la main et vérifier avant sur le site colis privé si le point existe toujours. La galère...

Je passe donc chez chronopost, je signe un contrat, et hop, première étiquette envoyée au sav chronopost pour vérification. Et le relais n'existe plus. Chronopost met à jour en direct ses listes mais pas chez sendcloud.

Les deux fois ont me dit que c'est le transporteur le problème mais force est de constater que ce n'est pas le cas. Le pire c'est que les retours du service informatique mettent des lustres.

La Mousse à Plouf
France
Over 1 year using the app
April 4, 2024

utilizziamo questa piattaforma da più di un anno e non possiamo che essere soddisfatti del servizio. i costi sono tra i più bassi rispetto ad altri concorrenti che hanno tariffe di spedizione molto più alte. con il tempo i corrieri disponibili sono aumentati e questo permette di gestire ogni spedizione come meglio si crede. inoltre il servizio clienti molto gentile e per qualsiasi problematica sono tutti completamente a disposizione e ti mettono a tuo agio sin da subito. dal pannello puoi seguire tutte le spedizioni man mano ed è molto intuitivo sia in fase di setup iniziale che in fase di utilizzo.
servizio consigliato, uno dei migliori sul mercato.

Games Time Aversa
Italy
Over 1 year using the app
February 20, 2024

It took up substantial time coordinating both with Shopify and the Sendcloud team how to integrate Sendcloud's dynamic checkout, time we were unable to activate our online shop.

Support at Shopify was quick to upsell my account but redirected me to Sendcloud for integration support. Sendcloud pretty much refused to help me with the integration and repeatedly pointed towards their documentation.

After reiterating the integration did not work I was told that dynamic checkout is only supported by Woocommerce and Magento or an API needs to be built: https://api.sendcloud.dev/docs/sendcloud-public-api/dynamic-checkout.

As this changes the required level of effort for the Shop owner substantially it's in my opinion both on Shopify and Sendcloud to better inform customers on what they are (or are not) paying for.

Palet.
Netherlands
14 days using the app
February 8, 2024

I have issues with customs documents, they don't print correctly. Support is not helpful. I think the app is too expensive considering the issues it causes.

Art on Words
Italy
Over 3 years using the app

About this app

Launched

July 29, 2015

Languages

Dutch, English, French, Spanish, Italian, and German

Works with

PostNL, DPD, DHL, UPS, Royal Mail, Evri

Built by SendCloud

About SendCloud

3.7 average rating

8 years building apps for the Shopify App Store

Stadhuisplein 10, Eindhoven, 5611 EM, NL

Support

Send a message

support@sendcloud.com

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