SEO King , 1,090 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing website visibility and traffic through automated SEO tasks such as image optimization, alt text generation, and fixing 404 errors. They appreciate its user-friendly interface, speed, and bulk editing feature. The AI functionality and indexing issue resolution are also praised. The customer service, particularly from team members Jason and Bassam, is noted for its professionalism and responsiveness. Merchants consider the app affordable and effective in improving store speed, SEO rankings, and organic traffic.
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App created duplicate images for each product image. Had to manually delete over 300 duplicate product images one by one as there isn't better option.
I wish I never installed this and payed for it money. Please skip this app.
Hi very sorry to hear this!.. This issue could have been resolved more quickly by contacting customer support using live chat. We always respond within 12-24 hours (often within minutes or a couple hours).
The worst app and support service ever. I raised a bug of this app to the support person. He refused to listen and investigate the problem. He didn't help me out with the bug. What he answered is that the bug that I found in the app is because of my computer and he proposed to refund me. I don't ask to be refunded but be helped out with my problem. My computer is running with windows 10, intel core i7 and touch screen, the latest of the latest configuration. If all the app providers do the same as people like him, we can never have high quality software with high quality services. I'm extremely disappointed.
Hi, sorry you had an issue, but resolving some issues with compatibility may require days or even weeks (since we have lots of other pressing issues). When users lack patience, usually our response is to explain that a fix is not currently possible and they should find a different app. We're only human... and at times we just don't have the resources available!
FACT REMAINS!!! THIS WAS NOT UNINSTALLED IN THE "MIDDLE" OF A BILLING CYCLE!!
THIS APP WAS INSTALLED BY US AND EVERYTHING WAS FINE AND WE WERE BILLED ACCORDINGLY EACH MONTH, BUT WHEN IT CAME TO UNINSTALLING THE APP ON THE 1ST OF FEBRUARY, THEY STILL TAKE YOUR MONEY AND REFUSE TO REFUND!! BILLING CYCLE RUNS FROM THE 22ND TO THE 21ST OF EACH MONTH (DO THE MATH!!) I WOULD NOT RECOMMEND "PAYING" FOR THIS APP BECAUSE WHEN IT COMES TO SUPPORT AND RESPONSE THEY ARE RUDE IN THE FIRST PLACE AND SECONDLY REFUSE TO REFUND!! JUST A WARNING TO FUTURE USERS!!
Hi, when you uninstall the app in the middle of a billing cycle you will receive a final bill for the last billing cycle. This is normal practice. When our customers approach us via Live Chat with civility and dignity, we can usually make some exceptions :)
Not happy. Do not use this app. This app changed all my product URLs and my website got disapproved in the merchant center. They use the Black Hat SEO strategy to show you good results which is bad for the long term.
Hi, we're sorry to hear this. The products URL rewriting tool is Off by default - it must be manually activated. SEO King has many features that can be activated and merchants should always be cautious when activating certain features such as URL rewriting. We did not receive any support requests from your shop, and we may have been able to provide a rapid solution if the issue was identified by our staff. We provide hundreds of FAQs in the app to help explain all the features and to try to mitigate any potential confusion with making bulk changes. Best regards
blocking me from accessing the apps that the customer service center is handling is another stupid move that proves my point,
VERY VERY RUDE CUSTOMER SERVICE<
Rude Customer services call center, obviously, it was a mistake to download the app in the first place thinking it would help remove the watermarks.
Hi, I believe you signed up for a membership with a different app of ours after leaving a negative review on this app (along with some other apps of ours). Our customer support is instructed temporarily block any aggressive and rude users. In any case, I think there was some mistake here, because this app was not part of the original issue, and in the end you got the membership you wanted!
The compression on my photos made them smaller and random sizes. Not very happy about this, also their support says they get back in a few days?????
Hi we provide support within 24 hours. Usually, within a few hours maximum, depending on time zone differences. We have addressed this with you, and you had selected an incorrect resize setting. You should select our Square Fill setting that would make your photos all square and properly aligned. This is an easy fix, you just need to change the setting and press Update All. Can you please update this review? Thank you
Unable to contact developers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi, you can reach us via Live Chat in the app. We can take up to 1 business day to respond. We are closed over the weekends, unless it's for emergencies - we always scan our messages. Merchants must also be sure to ask a question in the live chat in order to get a full and proper response. Be sure to read the Instructions and FAQ sections in the app before requesting assistance. This does not warrant a 1-star review, since our app is of the highest quality. Thank you
THIS APP WILL HURT YOUR SEO THEN CUSTOMER SERVICE WILL BE A COMPLETE NIGHTMARE AND SEO DAMAGING CODE WILL BE LEFT BEHIND ON YOUR THEME. CON ARTIST NOT LEGIT APP CODERS
Hi, sorry you had an issue - we take all issues seriously - but our customer service reps explained to me that you berated them on multiple occasions. We asked you to share screenshots and other detailed information to understand the actual problem and offer the correct solution. However, whenever a merchant is aggressive with our team we have to distance ourselves. On installation, our app does NOT install any code or change your shop in any way. Our app is a suite of tools that allows our users to make single and bulk modifications to their shops. It is up to them to test the services and determine the correct actions. Although we offer some suggestions, it is ultimately up to the merchant to choose their path. Some features, such as product photos have full backups and can be restored anytime, but not all features can be restored. In most support cases, by kindly discussing with our technical team, merchants may figure out what may actually be working right or not. More often than not, we see merchants having some issue understanding some SEO concepts or the actual underlying problem - and very often it has nothing to do with this app. Feel free to uninstall the app anytime, with SEO Images you are never under any obligation or hidden contract. Best of luck
I am totally lost in this app. Even after paying for the app. It shows me ads for other apps.Every time I reload it asks me to write a review. I have no idea how to use this app. I will be uninstalling it. Total waste of money.
Hi, we reached out to you after receiving your message in the live chat, however you went straight to these reviews. Based on our records you used the app for compress all your Collections, Articles, and Pages, and Products. You also resized and optimized your Product Photos and updated all your Product Meta Titles. Please respond to us with some clarification of issues to receive any needed support. Thank you
This app has the absolute worse customer service. Do not use. After i used this app it destroyed my current theme. What happen was I ran the seo and after waiting for over two and a half days i realized that all my pictures in the product listings were missing. I contacted the support and they said its your theme not my app. I am not saying my theme does not have problems but since I installed it the products pics dissapeared thank god they had a revert button. The reversed it and ok all my product pics came back. There app was not compatible. They told me we are refunding your money and you can move on. But after that I realized anytime I try to change one letter in the title or description all my pics would dissapear again which did not happen prior to this app. Shopify reached out to ask them for help to check code. There answer was your theme not my app. None of this had happened prior to the installation of this app and owner or support of this app is being very irresponsible about it. Now my theme is completely destroyed shopify tried to revert it and could not. I am leaving this detailed review to warn you if you install this make sure you have a backup and dont expect this app support to be of much help they put all the blame on you they will not give support. They will say why don't you move on?
Hi, I remember the situation, yes it was a theme issue. This app does not lose product photos, nor prevent product photos from appearing on a product page. The new theme had some css or javascript bug that was hiding the product photo thumbnails, I believe that was the issue, and unfortunately we don't have the ability to fix this for our merchants. This is outside the scope of our business (although we understand the issues quite clearly). In these cases we offer full refunds!