Reviews (423)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the booking process on Shopify stores, particularly enhancing the checkout experience for services. It is praised for its intuitive interface and seamless integration with Shopify, supporting multiple languages, bundled content, and customizable booking options. Merchants appreciate features like managing multiple locations and services, along with automatic invoice sending for deposits. The app is noted for its stable performance and responsive customer support, which often provides custom solutions. It is considered a cost-effective booking solution for businesses.

Edited May 19, 2020

Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet.

The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.

Kelso Lavender
Canada
Over 1 year using the app
June 12, 2019

Amazing app and even better customer service. All my enquires was responded to within 24 hours. I had some issues installing the booking button on the pages so the Sesami developers helped me fixed this along with some customisation based on my site. Very happy with the result!

SARAH & SEBASTIAN AU/NZ
Australia
Over 1 year using the app
August 31, 2023

What a great service. The customer support and development team have been incredible at making sure the app met our expectations and will help us grow our training business with online booking capability xxx

Pinks Boutique
United Kingdom
Over 1 year using the app
December 24, 2020

Extremely professional and intuitive service that helps incorporate a seamless experience for your clients. I recommend 10/10

seekingZEN
United States
Over 1 year using the app
June 22, 2020

Very easy to use and works great with Google Calendar. YouTube tutorial was very helpful, i strongly recomend it.

Ademán Ceramics
Mexico
Over 1 year using the app
April 17, 2019

I ve been looking for such extension for my shop. Competitors either were buggy and while others were not respecting templates guidelines, making the app unusable.

Just tried Sesami, not only the setup was crystal clear but the integration was seamless.

I needed help from their support and they were not only reactive, pro but fast as well.

Pros. From A to Z.

Well done guys.

Swingsy Travel
France
Over 1 year using the app
July 3, 2023

Great app for prepaid appointments. Had a free onboarding call. Super helpful. Syncs great with my Google calendar.

Peter Benes
Canada
Over 1 year using the app
Edited October 2, 2023

I had Sesami before and I uninstalled because the app didn't meet an important need that my business had, I downloaded many apps but after a year I had to go back with Sesami... and I can't be more grateful!

They worked on options so they can fulfill my company needs, they have done WAY MORE than they had to so I can have all the services and if I keep going I won't stop. if you want an app with excellent customers service dedicated on helping you and your business grow this is the app that you need!

THE BROW OG & BOG DISTRIBUTOR
United States
About 1 year using the app
Edited March 16, 2022

Had some initial difficulties with a couple of integration issues but Ehsan and his team went above and beyond to rectify the issues and figure out some clever work arounds, even scheduling video calls between the US and Australia. The system is working very well and the future updates sound promising.

wagtailcreations
Australia
About 1 year using the app
Sesami Inc. replied February 16, 2022

Hi there, thank you for your review.
We are happy to be connected. As always, Sesami has been stable and the reason for not seeing an event available is the variant settings.
As you said, our general support hours are 9am-5pm Eastern Standard, GMT +5. However our support team are a global team across multiple countries and timezones and as you saw we tried to reach you in the morning or afternoon Western Australia time. Looking forward to our onboarding call and answering all your questions.

January 19, 2023

I was so confused downloading this app because I'm new to Shopify. However I was able to schedule a meeting with a team member and they put me on the right path on how to add my services. The team member was so knowledgeable and actually stayed online with me and help me set up my services. This made me so happy! I am super excited to use Sesami for my scheduling services.

BYOND WHITE COSMETIC TEETH WHITENING
United States
About 1 year using the app